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The Bala's Holiday Chalet

3.0 star property
Tudor inn with area shuttle service and a coffee shop

Choose dates to view prices

Photo gallery for The Bala's Holiday Chalet

Aerial view
Deluxe Room | Premium bedding, desk, free WiFi
Interior entrance
Superior Double Room | Balcony
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, free WiFi

Deluxe Room

Highlights

Connecting rooms available
LCD TV
Premium bedding
Bidet
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, desk, free WiFi

Superior Double Room

Highlights

Connecting rooms available
LCD TV
Premium bedding
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Premium bedding, desk, free WiFi

Family Suite, 1 Bedroom

Highlights

Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Jetted bathtub
Rainfall showerhead
Private bathroom
Electric kettle
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Raffles Suite

Raffles Suite | Bathroom | Free toiletries, hair dryer, towels

Raffles Suite

Highlights

Connecting rooms available
LCD TV
Premium bedding
Jetted bathtub
Rainfall showerhead
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Premium bedding, desk, free WiFi

Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Executive Suite

  • Sleeps 6
  • 3 Queen Beds

View all photos for Suite

Premium bedding, desk, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Lot 55, Tanah Rata, Pahang, 39000

What's nearby

  • Cameron Highland Golf Club - 2 min drive - 1.2 miles
  • Cameron Highlands Trail No. 9 - 2 min drive - 1.2 miles
  • Agro Technology Park in MARD - 2 min drive - 1.2 miles
  • Cameron Highland Night Market - 2 min drive - 1.2 miles
  • Cameron Bharat Tea Plantation - 3 min drive - 2.2 miles

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 119 min drive

Restaurants

  • ‪Abang Strawberry Farm & Cafe - ‬15 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Ayahman Strawberi - ‬10 min walk
  • ‪The Lord's Cafe - ‬15 min walk
  • ‪Glory 78 Steamboat Snack Corner - ‬7 min walk

About this property

The Bala's Holiday Chalet

Inn near Cameron Highland Night Market
Take advantage of a terrace, a coffee shop/cafe, and a garden at The Bala's Holiday Chalet. The on-site Asian cuisine restaurant, Planters Tea House, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this inn include:
  • Free self parking
  • English breakfast (surcharge), a free area shuttle, and tour/ticket assistance
  • Wedding services, smoke-free premises, and a banquet hall
Room features
All guestrooms at The Bala's Holiday Chalet boast perks such as premium bedding, as well as amenities like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: MYR 12 to 29.50 for adults and MYR 12 to 29.50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Planters Tea House

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MYR 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for MYR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately MYR 12.00 to 29.50 for adults, and MYR 12.00 to 29.50 for children
  • Late check-out fee: MYR 100
  • Crib (infant bed) fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Planters Country Hotel Tanah Rata
Bala`s Holiday Chalet Hotel Cameron Highlands
Planters Country Hotel & Restaurant Cameron Highlands/Tanah Rata
Planters Country Tanah Rata
Planters Country
Bala's Holiday Chalet Inn Tanah Rata
Bala's Holiday Chalet Inn
Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn
The Bala's Holiday Chalet Tanah Rata
The Bala's Holiday Chalet Inn Tanah Rata

Frequently asked questions

Is The Bala's Holiday Chalet pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Bala's Holiday Chalet?

Self parking is free at this property.

What time is check-in at The Bala's Holiday Chalet?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Bala's Holiday Chalet?

Check-out is at noon. Late check-out is available for MYR 100.

Where is The Bala's Holiday Chalet located?

Situated in Tanah Rata, this inn is within 1 mi (2 km) of Parit Falls and Cameron Highland Night Market. Cameron Highland Golf Club and Agro Technology Park in MARD are also within 2 mi (3 km).

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The Bala's Holiday Chalet Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 115 reviews
Rating 8 - Good. 40 out of 115 reviews
Rating 6 - Okay. 24 out of 115 reviews
Rating 4 - Poor. 12 out of 115 reviews
Rating 2 - Terrible. 9 out of 115 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yoosuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, everything was perfect. Loved it.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
A hotel full of history, very interesting to walk around and discover so many different details. Lovely afternoon tea and good breakfast. But it’s a place that need renovations which I understand is not easy with the humid climate. We enjoyed out stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Godefridus

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful old English building with lots of history and caracter.
Stayed 2 nights in May 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Cosy and remote compared to many of the larger hotels we saw in the area. Quirky (if dated) colonial time warp!
Stayed 2 nights in Jul 2023

2/10 Terrible

Eve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) important thing no toilet paper 2) food no worth the price 3) pillow & bed not comfortable 4) the place take photo super nice
Stayed 1 night in Sep 2023

6/10 Okay

SOHAINI

Liked: Cleanliness, staff & service, room comfort

Variable Room design but.....

The Family Suite, 1 Bedroom was switched to another room as my guests were not willing to climb the steep hill everytime. But the room given was not a Family Suite, 1 Bedroom, yet the receptionist told us, same rate only different design.
Stayed 2 nights in Feb 2024

4/10 Poor

Liudmyla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place have an interesting concept, however it needs to be renovated. While the room itself is nice, the bathroom is very bad and loosy - it’s doesn’t match the style and it wasn’t nice to use it. Also, the towels are very old and in bad state, it feels like the owners save money on everything. WiFi never worked. The price for staying is overrated. Same comes for the price for the restaurant and especially, breakfast - it’s very basic for 40 ringgits. On the good side, the personal was always nice and helpful. Scones are good (though, pricey and comes with the basic tea). The territory around looks nice. If management wasn’t that greedy, it would be a really perfect place to stay. Right now, it’s not. It needs improvements.
Stayed 3 nights in Dec 2023

6/10 Okay

Nicole

Disliked: Cleanliness, property conditions & facilities

Beautiful hotel, but dissapointing stay.

The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Stayed 3 nights in Aug 2022

4/10 Poor

stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Swerve to avoid if you expect more than a backpack

Ok, I have no axe to grind and I do understand that this is an old place which harks back to the 1930s and 40s. Also, the staff were wonderful. But. I had to recheck the description on the Hotels.com website for the Raffles suite. The pictures were clearly the room type that I had booked but the room had been dressed for the photos. Reality was vastly different. The room was dingy, slightly mildewy and tatty. The bathroom was a disaster area. The eco light bulb shed a dim glow over a hostel like toilet bowl, basin and bath. There were no plugs for the bath nor basin and the massage shower in the room description was of the waterpik shower hose attachment they used to advertise on tv in America in the 70s. No hook on the wall to hang it from though. Morning of departure had no hot water coming through for a shower. The 30 inch LCD tv had 2 working channels. One lightbulb beside the bed had blown so it was impossible to read. A kettle was provided but with a puny 3 foot cable meant you had to put the thing on the floor to boil it. With a bit of investment this could be so much better but I would not recommend it now.
Stayed 1 night in Jun 2024

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Eine wunderschöne, überschaubare und ruhige Anlage im britischen, altmodischem Kolonialstil Da die Anlage etwas außerhalb des Ortes liegt, ( 15 Min zu Fuß), hat man einen fantastischen Panorama Blick. Die Häuser sehen aus wie in Hobbiton. Alles ein wenig charmant in die Jahre gekommen und man fühlt sich zurückversetzt. Alles liebevoll angelegt, Blumen, Figuren, Fotos etc. Personal sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt und waren 3 Nächte dort.
Stayed 3 nights in May 2025

2/10 Terrible

Dhanita

Stayed 3 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

michelle

Liked: Staff & service
Stayed 2 nights in Jan 2023

8/10 Good

Noorrafidah

Stayed 2 nights in Nov 2022

4/10 Poor

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已
Stayed 2 nights in Aug 2022

8/10 Good

cecilia

Stayed 1 night in Jun 2022

8/10 Good

Ruth

Liked: Cleanliness, staff & service

Cameron highlands

Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Stayed 3 nights in Jun 2022

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A bit frustated

Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
Stayed 2 nights in Dec 2021

8/10 Good

Nittha

Stayed 2 nights in Oct 2021

10/10 Excellent

Anna, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Stayed 1 night in Dec 2020

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Sharifah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Ninna

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019