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The Bala's Holiday Chalet

Property class: 3

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Photo gallery for The Bala's Holiday Chalet

A traditional house with a steeply pitched roof, surrounded by lush greenery and mountains in the background. - The Bala's Holiday Chalet (Tanah Rata)
A hallway with a dining area, a fireplace with framed photos, and a clock. - The Bala's Holiday Chalet (Tanah Rata)
A patio with outdoor seating, surrounded by lush greenery and a view of distant hills. - The Bala's Holiday Chalet (Tanah Rata)
A lush garden with a variety of plants and trees, a traditional house with a red roof, and a mountainous backdrop. - The Bala's Holiday Chalet (Tanah Rata)
A staircase with wooden railings leading to a dining area with tables and chairs. - The Bala's Holiday Chalet (Tanah Rata)
You can look forward to a terrace, a coffee shop/cafe, and a garden at The Bala's Holiday Chalet. The on-site Asian cuisine restaurant, Planters Tea House, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

A bedroom with a bed, two chairs, a bench, a nightstand, and a window with curtains.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Cribs (surcharge), WiFi (free), bed sheets

Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room

A bedroom with a large bed, two bedside tables, a chair, and a window with curtains.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A bedroom with a large bed, two armchairs, a bench, and a nightstand.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Raffles Suite

A hotel room with a large bed, two bedside tables, a chair, a desk, and a window with red curtains.

Raffles Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom

A bedroom with a bed, two chairs, a bench, a nightstand, a table, and a window with curtains.

Family Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, and a view of the outdoors through a glass door.

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Tanah Rata is home to The Bala's Holiday Chalet. The area's natural beauty can be seen at Parit Falls and Robinson Falls, while Orang Asli Settlement and Time Tunnel Museum are cultural highlights. Big Red Strawberry Farm and The Sheep Sanctuary are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Tanah Rata travel guide
View more Guest Houses in Tanah Rata
Map
Lot 55, Tanah Rata, Pahang, 39000

What's nearby

  • Parit Falls
    17 min walk - 0.7 miles
  • Cameron Highland Night Market
    2 min drive - 1.2 miles
  • Kelab Golf Sultan Ahmad Shah
    3 min drive - 1.5 miles
  • Cameron Highlands Trail No. 9
    3 min drive - 1.5 miles
  • Agro Technology Park in MARD
    3 min drive - 1.5 miles

Getting around

  • Ipoh (IPH-Sultan Azlan Shah)
    119 min drive

Restaurants

  • H. A.steamboat Grill & Cheese
    2 min drive
  • Abang Strawberry Cafe & Farm
    15 min walk
  • Starbucks
    17 min walk
  • Pines Cafe
    15 min walk
  • Hot Pot Time Restaurant 火锅时代
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: MYR 12 to 29.50 for adults and MYR 12 to 29.50 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Planters Tea House

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out fee: MYR 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for MYR 65 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately MYR 12.00 to 29.50 for adults, and MYR 12.00 to 29.50 for children
  • Late check-out fee: MYR 100
  • Crib (infant bed) fee: MYR 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is The Bala's Holiday Chalet pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Bala's Holiday Chalet?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Bala's Holiday Chalet?

Check-out is at noon. Late check-out is available for MYR 100.

Where is The Bala's Holiday Chalet located?

Situated in Tanah Rata, this guesthouse is within 1 mi (2 km) of Parit Falls, Cameron Highland Golf Club, and Cameron Highland Night Market. Agro Technology Park in MARD and Spa Village are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Bala's Holiday Chalet Reviews

7.4

Good

7.0

Cleanliness

7.6

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 32 out of 122 reviews
Rating 8 - Good. 45 out of 122 reviews
Rating 6 - Okay. 24 out of 122 reviews
Rating 4 - Poor. 12 out of 122 reviews
Rating 2 - Terrible. 9 out of 122 reviews

Reviews

Verified review

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities
Lovely place close to Tanah Rata center and quiet. We have been welcomed by a great team always keen to serve you
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
A hotel full of history, very interesting to walk around and discover so many different details. Lovely afternoon tea and good breakfast. But it’s a place that need renovations which I understand is not easy with the humid climate. We enjoyed out stay.
Stayed 2 nights in Feb 2025
Verified review

4/10 Poor

Liudmyla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place have an interesting concept, however it needs to be renovated. While the room itself is nice, the bathroom is very bad and loosy - it’s doesn’t match the style and it wasn’t nice to use it. Also, the towels are very old and in bad state, it feels like the owners save money on everything. WiFi never worked. The price for staying is overrated. Same comes for the price for the restaurant and especially, breakfast - it’s very basic for 40 ringgits. On the good side, the personal was always nice and helpful. Scones are good (though, pricey and comes with the basic tea). The territory around looks nice. If management wasn’t that greedy, it would be a really perfect place to stay. Right now, it’s not. It needs improvements.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Tasanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. Nice enviroment
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Yuehhua

Nice location. There are lots steep stairs might not suitable for pushchairs or seniors. Otherwise is really beautiful place to stay.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Laerke

Liked: Cleanliness, staff & service, amenities
Mold in room, but everything else was great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Godefridus

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful old English building with lots of history and caracter.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Yoosuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, everything was perfect. Loved it.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Cosy and remote compared to many of the larger hotels we saw in the area. Quirky (if dated) colonial time warp!
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Eve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) important thing no toilet paper 2) food no worth the price 3) pillow & bed not comfortable 4) the place take photo super nice
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

SOHAINI

Liked: Cleanliness, staff & service, room comfort

Variable Room design but.....

The Family Suite, 1 Bedroom was switched to another room as my guests were not willing to climb the steep hill everytime. But the room given was not a Family Suite, 1 Bedroom, yet the receptionist told us, same rate only different design.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Nicole

Disliked: Cleanliness, property conditions & facilities

Beautiful hotel, but dissapointing stay.

The hotel itself is very charming with a lot of history and character and well worth the visit. We enjoyed a nice breakfast and dinner at a reasonable cost during our stay. Our room and the service however were both a little disappointing. Room run down and in need of attention. i.e. - broken toilet seat, furniture covered with dead ants, cobwebs throughout room etc. No fridge or heating/cooling. Wifi virtually non-existent. Room not serviced for our 3 day stay despite this being part of advertised package. Advertised shuttle bus into town not currently operating. Not enough staff and subsequently they were all run off their feet - potentially covid related. Despite this, staff were pleasant and helpful, just sparse.
Stayed 3 nights in Aug 2022
Verified review

4/10 Poor

stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Swerve to avoid if you expect more than a backpack

Ok, I have no axe to grind and I do understand that this is an old place which harks back to the 1930s and 40s. Also, the staff were wonderful. But. I had to recheck the description on the Hotels.com website for the Raffles suite. The pictures were clearly the room type that I had booked but the room had been dressed for the photos. Reality was vastly different. The room was dingy, slightly mildewy and tatty. The bathroom was a disaster area. The eco light bulb shed a dim glow over a hostel like toilet bowl, basin and bath. There were no plugs for the bath nor basin and the massage shower in the room description was of the waterpik shower hose attachment they used to advertise on tv in America in the 70s. No hook on the wall to hang it from though. Morning of departure had no hot water coming through for a shower. The 30 inch LCD tv had 2 working channels. One lightbulb beside the bed had blown so it was impossible to read. A kettle was provided but with a puny 3 foot cable meant you had to put the thing on the floor to boil it. With a bit of investment this could be so much better but I would not recommend it now.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil et personnel attentionné, merci beaucoup ! Décor et paysages magnifiques.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Eine wunderschöne, überschaubare und ruhige Anlage im britischen, altmodischem Kolonialstil Da die Anlage etwas außerhalb des Ortes liegt, ( 15 Min zu Fuß), hat man einen fantastischen Panorama Blick. Die Häuser sehen aus wie in Hobbiton. Alles ein wenig charmant in die Jahre gekommen und man fühlt sich zurückversetzt. Alles liebevoll angelegt, Blumen, Figuren, Fotos etc. Personal sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt und waren 3 Nächte dort.
Stayed 3 nights in May 2025
Verified review

4/10 Poor

rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
很不满意，因为房间的床单，被单和枕头套都很肮脏，酒店比较旧，清洁做的很差，工作人员也不戴口罩，服务很一般，反正这体不是很满足，房间价格也不值得，只是酒店外观很好看而已
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Ruth

Liked: Cleanliness, staff & service

Cameron highlands

Our stay in Cameron Highlands was fair. The traffic and road conditions getting there were difficult to say the least. Be sure to go during the week and not on a weekend as traffic will cause delays. Be prepared for windy and narrow roads. Most of the sites seemed gimmicky or required more time driving. Overall, we were disappointed.
Stayed 3 nights in Jun 2022
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A bit frustated

Not so happy. Room are gloomy, insuffienct light for kids to play & study. Furniture are old and some of it already damaged. No safe box provided.
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience and english old style accommodation really attracted me to this place. The place is full of greeneries, flowers and chirping birds, secluded from the busy touristy place. I can stay all day here just chilling in the garden.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place and service. tea and scones. Like the simple and quiet surroundings. Great place to chill. Boss is friendly too.
Like this simple breakfast... Scones
Morning View.... From chalet
Nice setting... Everything so colonial style and British feel... Hahaha
History of this chalet...
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service
I LOVED OUR STAY AT BALA'S! The place was surreal like out from a storybook. It was like staying at Snow White's cottage. The were LOTS OF greenery, red plaid tablecloth with yummy homemade looking breakfast (and sometimes breakfast with the famous Mr Bala, himself.) A very nice and warm man, made us feel very welcomed! He even does inspection around the house, as he is very involved with renovations and upgrades etc! Okay, so coming back to the rooms we stayed in. Interior wise we were contented with the look and feel, clean but minor cardboard defects, and a weird hot water supply where it changes if you don't know how to use it. (Trick is : to turn the knob to your desired heat, then pull the knob. Otherwise it will get suddenly ice cold!) Either than that. I LOVED THE EXPERIENCE! Lovely Tudor with a beautiful patio! Alongside with the Cameron Highlands weather! It's Perfect! 👌
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It's a very nice place to stay; very tastefully decorated with a very friendly staff. However, there was a big minus that would make us hesitate staying there again in the future. We didn't have warm water all the time. One day we got back in from a hike and we were drenched due to the rain. It was 17 degrees outside and with no heating and no warm water in the room, that was a bit too much. They tried to fix it, but even when we had warm water for a few minutes, the water pressure was very very low.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Pleasant stay

Comfortable and quiet environment.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

CAIYU

Liked: Staff & service, property conditions & facilities, room comfort

住宿體驗還不錯，稍嫌美中不足，但無傷大雅。

來到金馬崙高原體驗英國殖民時期的風采，所以特別選定這家的住宿，可在漂亮可愛的戶外花園享用美味的下午茶，真正從舊時代留下來的英式建築也很美，選用的家具也很符合英式風格。其他客人評論的室內照明不足，對我們並不構成問題。房間內部沒有空調，略感濕氣，幸好沒有霉味，睡得很舒服。除了沒有空調設備，也沒有提供冰箱、保險箱，設施上略顯不足，所謂的免費盥洗用品只有兩條浴巾、洗髮精、沐浴乳、肥皂。刮鬍刀、梳子、髮帽、牙刷、牙膏、漱口杯、棉花棒之類的，都沒有提供。雙人房也是有閣樓，即便是雙人房型沒用到的閣樓空間，也請更換一下床墊和清理灰塵，經過歷史洗禮的房子很美，希望旅館主人能好好維護。另外山上的濕氣重，老舊的木造建築本來就不可能很清爽明亮，有心理準備才不會嚇一跳。整體來說，住宿體驗還不錯，稍嫌美中不足，但無傷大雅。
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities
English-style surrounding elevates my holiday experience. A few drawbacks are main room lighting flicker and inconsistent hot water supply.
Stayed 2 nights in Jul 2019