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The Gran Resort Elegante Shirahama

Property class: 3

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Photo gallery for The Gran Resort Elegante Shirahama

A modern hotel with a white facade, multiple floors, and a prominent entrance with a palm tree in the foreground. - The Gran Resort Elegante Shirahama (Shirahama)
A spa area with a hot tub, stone steps, and a view of the sea. - The Gran Resort Elegante Shirahama (Shirahama)
A spacious dining area with tables set for service, large windows offering ocean views, and a ceiling with circular light fixtures. - The Gran Resort Elegante Shirahama (Shirahama)
Unclassified image, 4 of 192, button - The Gran Resort Elegante Shirahama (Shirahama)
A coastal cityscape with a marina, buildings, and a clear sky. - The Gran Resort Elegante Shirahama (Shirahama)
An indoor mineral hot spring (onsen), shopping on site, and dry cleaning/laundry services are just a few of the amenities provided at The Gran Resort Elegante Shirahama. For some rest and relaxation, visit the hot springs or the sauna. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Twin room, Ocean view, Non-smoking (Japanese bed)

A hotel room with two beds, a nightstand with a lamp, a chair, a small table, and a view of the sea.

Twin room, Ocean view, Non-smoking (Japanese bed)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Room, Non-smoking

A traditional Japanese room with tatami flooring, a low table, a sofa, and shoji screens.

Japanese Room, Non-smoking

  • Sleeps 7

View all photos for Japanese room, Ocean view, Non-smoking ([Japanese-style Room][10 tatami mats] All rooms with ocean view)

A coastal view with a clear sky, calm sea, and distant land.

Japanese room, Ocean view, Non-smoking ([Japanese-style Room][10 tatami mats] All rooms with ocean view)

  • Sleeps 9
  • 1 Double Futon

View all photos for Japanese Style Room, Smoking

A traditional Japanese room with tatami flooring, a television, a table, and a view of a body of water.

Japanese Style Room, Smoking

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Western Style Room, Non Smoking

A coastal view with a rocky breakwater, sandy beach, and buildings in the background.

Japanese Western Style Room, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese Style Bed Room, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a chair, a small table, and a view of the sea through a sliding door.

Japanese Style Bed Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room, Smoking

A coastal view with a rocky breakwater, beach, and buildings in the background.

Japanese Western Style Room, Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese Style Room, Non Smoking

A traditional Japanese room with tatami flooring, a television, a table, and a view of a body of water.

Japanese Style Room, Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

About the neighborhood

Located in Shirahama, The Gran Resort Elegante Shirahama is near the beach. Shirahama Undersea Observation Tower and Motojima Shrine Torii are local landmarks, and some of the area's attractions include Adventure World and Shirahama Kaichu Observatory Deck. Shirahama Energy Land and Shirahama Aquarium Kyoto University are also worth visiting. Visit our Shirahama travel guide
Map
1813-8 Nishimuro-gun, Shirahama, Wakayama Prefecture, 649-2211

What's nearby

  • A beach with white sand, a clear blue sky, and a construction crane in the distance.
    Shirahama Beach
    13 min walk - 0.7 miles
  • A rocky coastline with people walking on the cliffs and the ocean in the background.
    Senjojiki
    14 min walk - 0.8 miles
  • Shirahama Onsen
    1 min walk - 0.0 miles
  • Shirahama Undersea Observation Tower
    1 min walk - 0.1 miles
  • Sandanbeki Cave
    18 min walk - 1.0 mile

Getting around

  • Shirahama Station
    14 min drive
  • Asso Station
    22 min drive
  • Nanki - Shirahama Airport (SHM)
    8 min drive

Restaurants

  • Key Noodle 抱きしめ鯛
    4 min walk
  • Banya
    4 min walk
  • らーめん幕末
    13 min walk
  • 長久酒場
    9 min walk
  • Lounge
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A bar/lounge

Things to do

  • Hot spring
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • Hot spring
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 106 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Fan
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 10:00 AM) and Monday - Sunday (4:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 2200 for adults and JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 和歌山県指令田保衛第21

We should mention

This property does not have elevators
Hot springs access available from 6:00 AM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is The Gran Resort Elegante Shirahama pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Gran Resort Elegante Shirahama?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at The Gran Resort Elegante Shirahama?

Check-out is at 10:00 AM.

Where is The Gran Resort Elegante Shirahama located?

Situated near the beach, this hotel is steps from Shirahama Onsen, Shirahama Undersea Observation Tower, and Sakino-yu Onsen. Yoshino-Kumano National Park and Shirahama Kaichu Observatory Deck are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Gran Resort Elegante Shirahama Reviews

8.4

Very Good

8.2

Cleanliness

8.4

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 74 out of 178 reviews
Rating 8 - Good. 71 out of 178 reviews
Rating 6 - Okay. 29 out of 178 reviews
Rating 4 - Poor. 2 out of 178 reviews
Rating 2 - Terrible. 2 out of 178 reviews

Reviews

Verified review

10/10 Excellent

Yirong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location. Love the onsen and everything!
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Masazumi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very very bad service

There are no place to eat in the hotel also no restaurant in walking distance. Service was very poor. I have to call taxi myself. they dont call taxi for you. Hotel.com should take off this hotel from list. Hoitel itself are nice and clean.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience in this hotel. Stunning landscape from balcony and tasty Breakfast. Only a little rigid on internal procedure (ex breakfast slot and flexibility on it if you must depart earlier but experience it was excellent.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Finbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic experience and price and I recommend. Only caveat: A bit of a tiring walk up the hill each time from the beach or hot spring.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
good view
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with great onsen n breakfast

Wonderful stay. It wasn’t crowded when we stayed so it was quiet and peaceful. Great service. The breakfast buffet has sufficient variety and were delicious. The onsen is big with 3-4 pools including one outdoors. The quad room with 2 beds and 2 futons was a comfortable size. U You get to choose your own Yukata and drinks from the lobby.
Breakfast buffet
Stayed 1 night in Dec 2022
Verified review

8/10 Good

MEIHUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are facing the Pacific, the famous white sand beach and the public beach hot spring, very convenient. There are five hot spring tubs in the hotel, very relaxing to enjoy the hot springs inside the hotel. The only complaint is the room is so hot, we sweated even without the quilt. Anyway it is a nice hotel and friendly for families with young kids.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness
Our room smelled like cigarette, likely because it's just above the smoking floor. They were eventually able to move us to a higher floor which didn't have the same problem
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning should be improve, it’s very hot at night time.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Renato

Liked: Amenities, property conditions & facilities
Large and comfortable room, but we were not allowed to control the air conditioner.
Stayed 3 nights in Jul 2023
Verified review

4/10 Poor

Graham

Disliked: Cleanliness, property conditions & facilities, room comfort

Great views but depressing

There are onky 2 good things about this hotel, thr view, and that it's located opposite a good resort where we spent our time. The hotel felt vacant and while thr lobby was moderately impressive our room was dated with damaged fixures and had clearly been used by a smoker before us despite being assured it was non smoking. When we told the hotel staff they offered us a deoderizing spray and nothing more. The beds were hard and uncomfortable. We had a lovely balcony but no chairs to sit on. Asking abiut breakfast they told us that no spaces were available despite the hotel appearing absolutely vacant. Perhaps thr most insulting was asking to use the pool to be told it would cost approx 10 USD for an area that was substandard and no cover from thr sun. Ultimately very disappointing and not worthy of its rating
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Natalie

Disliked: Staff & service, amenities, property conditions & facilities
I was really displeased with this hotel overall. It looks much nicer in photos than it actually is. It is also not properly described in Expedia. I booked a Japanese Bedroom because it looked very pretty. I discovered that the room did not have a shower. On the Expedia info site there is clearly an icon for shower and it says bathroom. This was a huge problem and the staff was not willing to help at first. They also told me there was an additional fee to use the pool and it could only be used from 9am to 12pm! This was not mentioned anywhere on the Expedia booking page. I was very upset but the pool did not look nice. There are public showers in the Onsen but they require you to be naked in public which is not something I can or will do. Finally after we had already checked in unpacked in our room, a staff member told me they had a room with a shower become avaliable. He did not offer to help move my bags or anything so I got a cart, repacked my bags, and moved from the 10th floor to the 4th floor. The room was old, grungy, and there was obvious water damage and a foul smell in the bathroom. But at that point I was not going to complain. We were only there two nights so I decided to deal with the room. There was a balcony with a fantasitic view of the beach but no chairs. The breakfast was good. A few of the people working the desk were very kind, one arranged a taxi for me. Hotel is a long uphill walk from beach but there is a bus stop close. Not many restaurants close.
The pool which I was not permitted to use. Didn't look well maintained
There was a smell wafting up from the bay. Otherwise a nice view
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

??

Liked: Staff & service, amenities, property conditions & facilities
泊まったお部屋のベッドの近くでスマホ充電できないのが、残念でした。 後はスタッフの対応も親切ですごく良かったです。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100%recomemdado No sólo lo usé en wakayama, sino también en mie Ken y fue igual de bueno
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Ikuo

Liked: Staff & service, amenities, property conditions & facilities
特に問題なく過ごせました。
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

SHIZUKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
２回目の宿泊でした。 スタッフの対応がいいので気に入っています☆ 温泉には行ったのですが、お部屋にお風呂がなかったのが残念でした。 お土産もロビーに少し置いてあるので助かります。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities
Wir hatten ein Nichtraucherzimmer gebucht und ein Zimmer mit starkem Rauchgeruch bekommen. Nach mehrmaligen Beschwerden dann ein Zimmerwechsel. Der Pool war außer Betrieb.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Kazuyuki

少し古いが、そこまで
Stayed 1 night in May 2026
Verified review

4/10 Poor

CHIHARU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方ほぼ外国の方でした。 運営大変ですよね。ただ意思疎通はしたいです。 部屋の時計が合っていません。 お風呂は良かったです！ かなり年季の入ったホテルでした。 もう一度泊まりたい気持ちにはなりませんでした。
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間超級大，望到大海風景，鄰近有便利店，設有停車場
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Miya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素泊まりプランで宿泊しました。客室や大浴場は清潔で快適に過ごせました。寝る前にスマホを充電できるようにベッドサイドにコンセントが欲しかったからと思いました。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊費がお手頃で、 温泉、朝食バイキング、とても満足です。 直ぐそばに、白浜海岸や三段壁、千畳敷、さきの湯、たくさん観光出来て楽しかったです！ バスに乗って、ときわ(料理屋)さんも行けて立地も最高でした。
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Yoshitomo

Liked: Cleanliness, amenities, property conditions & facilities
建物が築年数を経過している事を感じる部分があるが、清潔に保たれており好感度が高い。 またスタッフの方々も精一杯対応されているように感じ、悪い印象は全く無かった。
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Akio

景色が良くて、部屋から白良浜の夕暮れや朝の風景を眺めていました。
Stayed 1 night in Sep 2025