Ratings based on 956 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
This property was very nice. I would totally recommend it and would stay again!
by A verified traveler
Posted Mar 27, 2024 on Expedia
Proximity to the airport and different ballparks was good. The bathrooms were outdated and overly bright hallway lighting would seep into the room at night.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Excellent property.
by A verified traveler
Posted Mar 25, 2024 on Expedia
The outside of the hotel is a bit outdated, however; the inside was very nice and clean. The hotel layout in the suite was very spacious and clean. The only feedback I have was regarding the bathroom shower. The water started to fill up in the shower. I called the front desk, it took a while for someone to come up to take a look. When they did some up, the guy looked at it and said he fixed it but it was not fixed. I'm assuming there may have been hair and other bodily matters stuck in the drain which made taking a shower feel uncomfortable and not enjoyable at all. Going forward, they should check to ensure the drains are unclogged after each guest.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Enjoyed location of this hotel prior to our family cruise. Rooms very clean and comfortable. Staff was friendly and helpful.CVS located next to hotel.
by A verified traveler from Silverdale
Posted Mar 23, 2024 on Expedia
Nice hotel and I would stay here again, but for price it should be better. With a bit more attention to detail and maintainence it could be excellent. Easy fixes like tub drains very slowly, poor lighting in room, paint scuffs and chips atound metal doorframes in hallways that could easily be fixed with a little paint.... We ended up calling front desk 3 times from airport to get instructions to find shuttle: Hint--ignore all the signs that say "Hotel Shuttles". You have to find the train to Rental Car Center, then find a rather isolated and lonely Public Bus Stop, again ignoring the sign to Hotel Shuttles. The last run of the evening picks up at 10:30 PM. A more detailed hotel website or email, or a more helpful desk clerk is needed. On a positive note, area is great with shopping mall and several excellent restaurants one block away across street, a Publix grocery store next-door, and an excellent Indian food restaurant (currently take-out only) directly across the street at the BP gas station. You order and pay at a food truck as the restaurant itself is closed for remodeling. It was open until midnight.
by A verified traveler
Posted Mar 23, 2024 on Expedia
Great
by A verified traveler
Posted Mar 23, 2024 on Expedia
Rosa at the front desk was very helpful
by A verified traveler
Posted Mar 20, 2024 on Expedia
Excellent front desk and Restaurant
by A verified traveler
Posted Mar 16, 2024 on Expedia
The property is centrally located.
The staff was excellent and the hotel comfortable. It’s a good property.
The only weird thing was that the toilet was the lowest height and a bit outdated. The room lighting was on the economy side so not so bright.