Ratings based on 1,015 Verified Reviews
2.4 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.3 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 16, 2024 on Expedia
I would stay again
Comment from Hotel Management
Apr 17, 2024 by Hotel Manager, Hotel Management
Dear Raggilow,Thanks for your wonderful comments. We are pleased that you would recommend this property and that you found our hotel to be a nice place to stay. I'm also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you.Sincerely,Hotel Manager
by A verified traveler from miami
Posted Apr 15, 2024 on Expedia
S
Comment from Hotel Management
Apr 17, 2024 by Hotel Manager, Hotel Management
Dear laline,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
by A verified traveler
Posted Apr 15, 2024 on Expedia
Comment from Hotel Management
Apr 17, 2024 by Hotel Manager, Hotel Management
Dear wesley,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted Apr 11, 2024 on Expedia
I wound not recommend a stay here, there was long hairs all over the bed and pillows and small hairs all over the bathroom. The room was not clean and I would suggest staying anywhere else.
by A verified traveler
Posted Apr 11, 2024 on Expedia
Great
Comment from Hotel Management
Apr 12, 2024 by Hotel Manager, Hotel Management
Dear ROBERT,Thank you for your feedback! We're glad to hear that you had a great experience with us. If there's anything more we can do to enhance your next stay, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted Apr 8, 2024 on Expedia
Room was gross. Shower didn’t look like it’s been cleaned.
Comment from Hotel Management
Apr 9, 2024 by Hotel Manager, Hotel Management
Dear Brennan,We apologize for the condition of your room and the cleanliness of the shower during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret falling short of our standards. Your feedback is important, and we will address this issue promptly with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a more pleasant experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted Apr 8, 2024 on Expedia
Very old smells bad !
Never again.
Comment from Hotel Management
Apr 9, 2024 by Hotel Manager, Hotel Management
Dear Diane,We apologize for the experience you had during your stay. Your comfort and satisfaction are important to us, and we regret that our accommodations did not meet your expectations. We take your feedback seriously and will work to address any issues with cleanliness or odour to improve our guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted Apr 7, 2024 on Expedia
Old terrible breakfast should say no breakfast went down the road to eat
Comment from Hotel Management
Apr 8, 2024 by Hotel Manager, Hotel Management
Dear Guest,Unfortunately, we have been unable to offer you a positive experience this time. We try to make everyone's stay with us memorable and regret that we fell short of your expectations. We will take steps to improve everything and hope that you will return soon and have an enjoyable stay.Sincerely, Hotel Manager
by A verified traveler
Posted Apr 3, 2024 on Expedia
The property has a weird funky smell, everything looks old, the carpet areas as u walk to ur room r dirty, the room itself has a smell, 1 bed cover had a small stain of old dried up blood. The breakfast was not great, bagels were so hard, no jelly for toast, no spoons for cereal n only small plates that r too small to put the waffles on.
Comment from Hotel Management
Apr 3, 2024 by Hotel Manager, Hotel Management
Dear Brenda,Thank you for taking the time to share your experience with our hotel. We will be sure to further look into your concerns and address any findings immediately. We strive every day to provide our guests with a superior guest experience. We apologize if we fell short of that goal. We hope you will visit again soon.Sincerely, Hotel Manager
by A verified traveler
Posted Apr 2, 2024 on Expedia
Arrived at 3am- Clerk rude AF with limited guest service skills wouldn’t allow check in until 7:00am. I had to have Expedia interveen. Breakfast consisted of white bread, OJ, dry cereal, spoiled milk. I Pool was greenish and not available until noon. guess you get what you pay for.
Comment from Hotel Management
Apr 3, 2024 by Hotel Manager, Hotel Management
Dear Mark,We sincerely apologize for the disappointing experience you encountered during your recent stay. It's unacceptable that you were met with rudeness from our staff and encountered issues with the breakfast offerings and pool availability. We take your feedback seriously and will address these concerns immediately to ensure they do not happen again. Please accept our sincerest apologies, and we hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager