My family stayed several days and suffice it to say NOBODY wanted to go home.
Service: 5 stars - Super friendly, attentive, staff who speak English relatively well. Tom & Jerry (bellmen/golf cart drivers), Popeye (hotel manager?), Kookkai (our server / restaurant manager?) made our stay especially fun and memorable.
Cleanliness: 5 stars - New resort + meticulous cleaning staff = WIN
Breakfast: 5 stars - Coffee bar and cold-pressed juice station with drinks made-to-order, eggs cooked any which way, a good selection of cut fruit, authentic Thai food cooked in small batches. I’m not a morning person, but I certainly looked forward to waking up every morning here.
Kids Club: 5 stars - We used the kids club at The Sands (sister resort next door). They have something for all age groups - ball pit, little cars to ride around, slides, movie room, dance classes. And there’s always staff on duty. You can drop off your kids (ages 4+) and go have a drink/massage/swim.
The Bar has been raised in Khao Lak thanks to The Little Shore.