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The Guernsey Hotel & Resort

Property class: 3.5

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Photo gallery for The Guernsey Hotel & Resort

A spa area with a large hot tub, wooden stools, and a brick wall with wall-mounted lights. - The Guernsey Hotel & Resort (Taketa)
The entrance of The Guernsey Hotel & Resort with a modern design, featuring a prominent entrance and a well-lit facade. - The Guernsey Hotel & Resort (Taketa)
A hotel room with two beds, a desk, a chair, a large window, and a lamp. - The Guernsey Hotel & Resort (Taketa)
A modern interior with a reception desk, seating area, and a large window providing a view of greenery. - The Guernsey Hotel & Resort (Taketa)
A modern room with two wicker chairs, a small table, and a large window offering a view of greenery. - The Guernsey Hotel & Resort (Taketa)
Located close to Kuju Flower Park and Kuju Highlands Observatory, The Guernsey Hotel & Resort provides an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a garden and a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a chair.

Standard Twin Room

  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

A modern hotel room with two beds, a desk, and a large window.

Deluxe Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Style Room Mountain View

A traditional Japanese room with tatami flooring, a low table, two chairs, and a large window offering a view of the landscape.

Japanese Style Room Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

About the neighborhood

Taketa is home to The Guernsey Hotel & Resort. Kuju Highlands Observatory and Kokonoe Yume Otsurihashi are notable landmarks, and the area's natural beauty can be seen at Kuju Flower Park and Mount Kuzumi. Don't miss out on a visit to Kuju Natural Zoo. Visit our Taketa travel guide
Map
4028-1, KUJU, KUJUMACHI, Taketa, OITA, 878-0201

What's nearby

  • A hiker walking on a trail with a mountain in the background.
    Aso Kuju National Park
    1 min walk - 0.0 miles
  • A vibrant flower field with various colors and green trees in the background.
    Kuju Flower Park
    19 min walk - 1.0 mile
  • Kuju Mountains
    1 min walk - 0.0 miles
  • Kuju Natural Zoo
    34 min drive - 17.5 miles
  • Kokonoe Yume Otsurihashi
    38 min drive - 17.5 miles

Getting around

  • Bungotaketa Station
    28 min drive
  • Kumamoto Airport (KMJ)
    92 min drive

Restaurants

  • 牧の戸峠レストハウス
    12 min drive
  • cafe&terrace ASO SENOMOTO kumonoue
    6 min drive
  • 長者原ヘルスセンター
    17 min drive
  • Andante
    17 min drive
  • クシタニカフェ 阿蘇店
    6 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,180 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Karaoke
  • Sauna

Family friendly

  • Free area shuttle
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately JPY 2180 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is The Guernsey Hotel & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Guernsey Hotel & Resort?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

What time is check-out at The Guernsey Hotel & Resort?

Check-out is at 10:00 AM.

Where is The Guernsey Hotel & Resort located?

Situated in Taketa, this hotel is 1.2 mi (1.9 km) from Kuju Flower Park and within 3 mi (5 km) of Kuju Highlands Observatory and Mount Kuzumi. Higotai Park and Ikeyama Suigen are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Guernsey Hotel & Resort Reviews

8.8

Excellent

9.0

Cleanliness

6.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room, great onsen, nice breakfast

The hotel’s open air bath is opened to the forest. The greatest Onsen experience we had in our 11 days trip. The breakfast is great as well. The location of the hotel is remote, dinner in the restaurant is by advance reservation only. As we didn’t booked the dinner l, we have to drive 25 minutes to Taketa to have dinner.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆっくりできた。

素晴らしい待遇でした。 快適に過ごせました。
Stayed 3 nights in Apr 2020
Verified review

10/10 Excellent

TADAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リピートしたいホテルになりました‼️

広くゆったりした部屋で快適に過ごす事が出来ました‼️ 壁一面の大きな窓からはお天気が良ければ素晴らしい景色が望めたことでしょう。 お天気が良くなかったので残念でした。 夕食、朝食ともクオリティが高く大変満足しました‼️ フロントやレストランのスタッフの方々も笑顔の素敵な方ばかりで 本当に素敵な時間を過ごす事が出来ました‼️ また必ずお天気の良いとき泊まりに行きたいと思っています。 ありがとうございました‼️
ツインに大きなソファーがあり ゆったりした部屋
部屋のバスルームも大きな窓、洗い場もあります。 温泉に入ったので使わなかったけれど これはいいですネ😉
広々～😊
ディナーの始まりです‼️ 素敵な盛り付けです❗
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

kimiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてものんびり出来ました
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

JUHOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

힐링 여행.

숙박을 하기위해 도착하는 순간부터 체크아웃을 하고 가는 순간까지 아주 친철합니다. 차가 안보일때까지 계속 보고있는것이 인상적이었습니다. 물론 객실은 청결하였고, 요청하지는 않았지만, 추가 침대,아이를 위한 세면용품, 유카타,슬리퍼등이 세심하게 준비되어있었습니다. 다음에 이지역에 가게되면 다시 숙박할 예정입니다.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Brian

No food, rooms are just ok, great breakfast

Not a whole lot else to choose from in this area at a reasonable price range. Hotel rooms were large, but could have been in better condition. The window blinds don’t close all the way so you don’t have good privacy. The white carpets are badly stained. The biggest unfortunate thing however is that the hotel restaurant closes at 8pm even though the sign says 9pm. The yakiniku restaurant outside closes at 3pm! nothing else in the area, not even convenience stores. No snack vending machines either. Also, I think I may have gotten a skin rash from the onsen. The bright side is that the breakfast was incredible (we got the western style, but you can also get Japanese style). Oh, and even though we payed in advance through Hotels.com, they nickel-and-dime you with a ¥150 onsen tax upon checkout.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Leekiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hotel and Gourmet Food

Stayed 2 nights on half board. The quality of food and service was excellent. The weather was not kind and our day trips to Mt Aso and Kurokawa was disrupted by rain.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Heamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

경치가 정말 좋아요, 저녁도 강추

오이타(유후인, 벳부 등)에서 아소산을 둘러보러 가는 길이라면 강추입니다:) 스탭분들 모두 정말 친절하시고 호텔에서 보이는 뷰는 정말 최고에요. 야외 온천도 상쾌하고 기분 좋습니다. 특급호텔들 보다는 부족하지만 완벽함보다는 편안함, 특별함을 기대하신다면 만족하실거에요. 아침에 방안에서 보이던 뷰를 잊을수가 없네요:) 아 저녁으로 스테이크를 시킬수 있는데 미리 예약하고 가야하고, 분고규 맛은 정말 최초입니다.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地元の食材を使った夕食が大変美味しいものでした。
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

周りは何もないエリア

予約しないとレストラン使えない。 レストランがないなりにホテル内のスナックが充実していないのが残念。近くにコンビニはないので来る際には事前に買い物が必要。自販機の補充がされておらず、レストランで購入したら高いのはちょっと残念な気がする。 テレビの字幕がなかった。
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Stayed 1 night in May 2019
Verified review

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018