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Chateau Star River Taiyuan

5.0 star property
Mediterranean hotel with 2 restaurants and a full-service spa

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Photo gallery for Chateau Star River Taiyuan

Lobby
Indoor pool
Banquet hall
Standard Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Standard Twin Room, Garden View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive King Room, Pool View

Premium bedding, down comforters, free minibar items, in-room safe

Executive King Room, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Executive King Room, Garden View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Minibar (some free items)
LED TV
Pillow menu
Blackout drapes/curtains
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Pool View

Business Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Business Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Business Twin Room, Garden View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Twin Room, Garden View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | Premium bedding, down comforters, free minibar items, in-room safe

Standard Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Refrigerator
Minibar (some free items)
LED TV
Pillow menu
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Sheraton Taiyuan

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
Sheraton Taiyuan

About the neighborhood

Map
Chateau Star River, No. 2 Xinghe, West Road, Xiaodian District, Taiyuan, Shanxi, 030006

What's nearby

  • Shanxi University - 7 min drive - 4.5 miles
  • Yingze Park - 10 min drive - 6.9 miles
  • Taiyuan University of Technology - 10 min drive - 7.3 miles
  • Shanxi Museum - 11 min drive - 7.9 miles
  • Wuyi Square - 12 min drive - 8.3 miles

Getting around

  • Taiyuan South Railway Station - 19 min drive
  • Tiyuguan Metro Station - 20 min drive
  • Taiyuan (TYN-Wusu) - 13 min drive

Restaurants

  • ‪世纪公园城 - ‬13 min walk
  • ‪大益茶 - ‬5 min drive
  • ‪晋源区旭峰汽贸中心 - ‬8 min drive
  • ‪滨江花园 - ‬4 min drive
  • ‪老张打卤面 - ‬5 min drive

About this property

Chateau Star River Taiyuan

Luxury hotel located in Xiaodian District
Take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services at Chateau Star River Taiyuan. Treat yourself to a massage, hydrotherapy, or reflexology at 皇室水疗, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Enjoy the health club, as well as activities like basketball. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), train station pick-up service, and express check-out
  • Express check-in, a 24-hour front desk, and meeting rooms
Room features
All 352 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and separate tubs/showers
  • 40-inch LED TVs with cable channels
  • Balconies, separate sitting areas, and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 194 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Always Cantonese
  • E-cafe

Things to do

  • Basketball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 22 floors
  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 378.82 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 194 per person
  • Rollaway bed fee: CNY 378.82 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 12 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Hotel Taiyuan
Chateau Star River Taiyuan
Chateau Star River Taiyuan China - Shanxi
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Taiyuan
Chateau Star River Taiyuan Hotel Taiyuan

Frequently asked questions

Does Chateau Star River Taiyuan have a pool?

Yes, this property has an indoor pool.

Is Chateau Star River Taiyuan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Taiyuan?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Chateau Star River Taiyuan?

Check-in begins at 2:00 PM.

What time is check-out at Chateau Star River Taiyuan?

Check-out is at noon.

Where is Chateau Star River Taiyuan located?

Located in Xiaodian District, this luxury hotel is within 9 mi (15 km) of Shanxi University, Binhe Park, and The Coal Museum of China. Yingze Park and Taiyuan University of Technology are also within 9 mi (15 km).

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Chateau Star River Taiyuan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

8/10 Good

JENG HAW

Liked: Staff & service, property conditions & facilities, room comfort

尙可，有時電話收訊不良。

內裝有點舊，但是還可以接受。進出要打車，而且車竟然不能開到門口！
Stayed 2 nights in Dec 2018

10/10 Excellent

Rui, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel - far more luxurious than I expected - friendly and attentive/helpful staff, with English-speaking representatives as well.
Stayed 7 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

The service was excellent, facilities outstanding! I am sure this place is spectacular in the summer. Unfortunately during my stay, the garden area was in winter mode. Food and amenities were more than warm enough to make up for the cold weather.
Stayed 4 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房间带池景阳台，交通便利，风景不错

去看演唱会会很方便～
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Near the airport but hard to find

The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Patrick, PARIS

Liked: Cleanliness, room comfort

Hôtel de luxe mais peu raffiné

Pratique pour accéder à l'aéroport. Style clinquant, genre "nouveau riche" : beaucoup d'excès en tout : les grands lustres, du marbre partout, des pierres brillantes sur tous les abats-jour, pies de lampe. Tout se veut excessif mais manque singulièrement de raffinement. Buffet au restaurant E-café : beaucoup de choix mais qualité moyenne. Petit-déjeuner : idem.
This review was submitted before 2018 and has not been verified.

8/10 Good

RIV, Delaware, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

Guest manager extremely reactive and helped with flight modifications late at night.