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The Gaya Hotel

Property class: 4

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Photo gallery for The Gaya Hotel

A yellow building with multiple balconies and a visible logo on the side. - The Gaya Hotel (Taitung)
A modern lounge area with seating arrangements, a reception desk, and a bar area. - The Gaya Hotel (Taitung)
A bar area with a counter, seating, and hanging lights. - The Gaya Hotel (Taitung)
A rooftop infinity pool with a city view, lounge chairs, and umbrellas. - The Gaya Hotel (Taitung)
A spacious lobby with modern seating, a reception area, and a view of the cityscape. - The Gaya Hotel (Taitung)
You can look forward to a terrace, a coffee shop/cafe, and a garden at The Gaya Hotel. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Wonderful Family Room

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Wonderful Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

A hotel room with a four-poster bed, a sitting area with a sofa and a small table, and a potted plant on the table.

Deluxe Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with a large bed, a bedside table, a chair, a desk, and a mirror.

Deluxe Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Elite Quadruple Room

A hotel room with two beds, each with white bedding and decorative pillows. There are wooden headboards and a beige wall.

Elite Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite

A hotel room with a four-poster bed, a desk with a chair, a flat-screen TV, and a dining area with chairs and a table.

Executive Suite

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a small table, a chair, and a painting on the wall.

Deluxe Quadruple Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room

A bathroom with a toilet, a sink, and a shower area.

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a small round table, a sofa, and a large window with sheer curtains.

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (2nd Floor Only)

A four-poster bed with a bench, a desk with a lamp, and a large screen on the wall.

Deluxe Double Room (2nd Floor Only)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Taitung City Centre, a neighborhood in Taitung, The Gaya Hotel is in the suburbs. Taitung Railway Art Village and Taitung Tianhou Temple are local landmarks, and some of the area's activities can be experienced at Jhiben Hot Spring and Fushan Fish Reserve. Zhonghegong and Ren Ai Fudegong are also worth visiting. Visit our Taitung travel guide
Map
No. 169, Xinsheng Rd., Taitung, Taitung County, 950

What's nearby

  • A modern building with glass windows and a colorful mosaic sculpture of two trees.
    Taitung Railway Art Village
    1 min walk - 0.1 miles
  • A street at night with lanterns hanging overhead and a person taking a photo.
    Tiehuacun
    3 min walk - 0.2 miles
  • A collection of illuminated hot air balloons against a dark sky.
    Taitung Night Market
    5 min walk - 0.3 miles
  • Taitung Stadium
    6 min walk - 0.4 miles
  • Taidong Forest Park
    3 min drive - 1.5 miles

Getting around

  • Taitung Station
    14 min drive
  • Taitung (TTT)
    9 min drive

Restaurants

  • 肯德基
    3 min walk
  • 鐵花吧
    2 min walk
  • 來來牛排（台東店）
    2 min walk
  • 海草手作健康輕食館
    5 min walk
  • 明奎
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 5:30 PM
  • Train station pick-up and drop-off shuttle (surcharge) from 10:00 AM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TWD 660 for adults and TWD 330 for children
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Comprehensive food waste policy
  • Electric bike charging
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 660 for adults and TWD 330 for children
  • Airport shuttle fee: TWD 200 per person (one-way)
  • Airport shuttle fee per child: TWD 200 (one-way), (from 7 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Frequently asked questions

Does The Gaya Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Gaya Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Gaya Hotel?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at The Gaya Hotel?

Check-out is at 11 AM.

Does The Gaya Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TWD 200 per person applies.

Where is The Gaya Hotel located?

Located in Taitung City Centre, this hotel is steps from Wu'an Temple and Taitung Railway Art Village. Tiehuacun and Taitung Night Market are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Gaya Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 320 out of 512 reviews
Rating 8 - Good. 133 out of 512 reviews
Rating 6 - Okay. 38 out of 512 reviews
Rating 4 - Poor. 14 out of 512 reviews
Rating 2 - Terrible. 7 out of 512 reviews

Reviews

Verified review

8/10 Good

Shao Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location with many food options nearby.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was great, the attached bar never seemed to open, and the cafe did not seem to be an active. The buffet was great, and staff were very nice.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
It was located in the heart of town and very convenient. Staff were pleasant and quick.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with many paintings and art products in display like in a museum. Swimming pool is a plus as well. Breakfast is super! Great experience! Will definitely come back!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Gonzalo

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great staff, congratulations.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Chen Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at the city centre. Walking across is the Taitung Railway Art Village and the Fantasy Tiehua. A short walk from the hotel is the Taitung night market. Lots of food choices and shopping. A great spot for an excellent stay. Oh, breakfast was great too!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Dennis Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gaya was a gorgeous hotel, from the lobby to our room. Very helpful and friendly concierge. Amazing view from the rooftop. Conveniently located for a morning stroll at Liyushan or to the Railway Art Village. Super comfortable bed and bedding, and overall a great place to spend time.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and will return.

Check in was very smooth by the friendly staff. Room was very clean and comfortable except for shower room which was moldy. Breakfast was good spread but lack of food warmer for buffet line thus cooled food was cold. Beef soup noodles from live station was good.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second extended stay at The Gaya in Taitung, while visiting family. it felt 'tired' this time. Carpets in hallway a bit dirty, although I understand wheeling luggage along them won't help. Since our last visit, Taiwan has implemented no single use items in the room. And I do support this. On the other hand, the tea/coffee station was very sparse... 2 coffee bags, 2 tea bags. No sugar, no milk/creamer, no spoons. Maybe I could have requested that, but it was not a welcoming experience in my opinion. The front desk staff are nice but the language is a barrier as they didn't understand much English. I will say the bedding and duvet, and beds and pillows are wonderful! So comfortable. The floors have a nice quiet vibe and we didn't hear noise from any other rooms, so that is a huge plus. And finally.... as a few have pointed out in the reviews.... why on earth is the pool closed at the nicest part of the day when it would be nice to sit and read and swim?. It's closed from 11am to 3.30pm give or take 30 mins with winter/summer hours. It left us very frustrated after a morning out in the sun and heat. We did check out the Sheraton while we were there and may consider that next time, but overall I do recommend this hotel.
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Gaya hotel!
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Fion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, nice room
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

SHOU-LUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 👍
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

CHOON TEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hoping for self serve laundry services within the hotel
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Hsiao-Rong

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We went to the hotel for its pool and found out it closed from 11-3pm
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Ruth

Disliked: Property conditions & facilities
Stayed 2 nights at this property. Shower head broke and almost hit my foot. Not enough towel provided - there was not even a hand towel available, just a bath and a small towel. Only one treadmill at the gym which was broken. You can tell the hotel had no intention of fixing it as it had already gathered a layer of dust. For Taiwanese standard, the food at breakfast was bad. Service overall was mediocre. Given the room rate, it is honestly substandard. Not worth the money paid for. Extremely disappointed!
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

YU-CHANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客房乾淨，睡眠的器具都非常的不錯
Stayed 1 night in May 2026
Verified review

4/10 Poor

CHIEN-HAO

Disliked: Staff & service
入住check-in慢而鬆散，硬體若看細節挺差。最期待的早餐挺失望，住一次就OK
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體都不錯，而且隔音是好的！
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

IJU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐很棒
Stayed 1 night in Mar 2026
Verified review

8/10 Good

SHOU CHIEN

Liked: Cleanliness, staff & service, amenities
地點很讚 在鐵花村旁
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

YIFUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗臉台水量小了一點，其他部分是OK.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Hsiao Tzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
都很滿意
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

SUCHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

很棒的住宿
Stayed 1 night in Jun 2025