Terrible location and an utterly unacceptable experience. Calling this place a hotel is misleading; it is essentially an Airbnb-style property with multiple rooms for rent, no front desk, no staff, and no meaningful customer service.
The property is absurdly difficult to find, barely marked, and inconveniently located up the mountain. Even taxis struggle to reach it, turning arrival into an unnecessary ordeal. Communication is abysmal, and once you arrive, you are effectively abandoned to figure everything out yourself.
The amenities are so poorly designed they seem almost deliberately inconvenient. The room had a kettle but no way to heat it, while the microwave was inexplicably located on the third floor. Our basement room had no view and felt completely disconnected from any reasonable hotel standard.
Overall, this property is poorly managed, badly organized, and deeply inconvenient. It offers none of the basic service, accessibility, or professionalism guests should expect. I would never stay here again and strongly recommend avoiding it entirely.