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Uni Resort KU-KUAN

Property class: 3.5

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Photo gallery for Uni Resort KU-KUAN

A nighttime view of a resort with multiple hot tubs and lounge areas, surrounded by a wooden deck and stone walls. - Uni Resort KU-KUAN (Taichung)
A room with a wooden floor, a large mural of a waterfall and forest, and a wooden bathtub with two dogs. - Uni Resort KU-KUAN (Taichung)
A modern hotel room with a large bed, a wooden bench, a staircase, and a TV. - Uni Resort KU-KUAN (Taichung)
A garden with stone lanterns, a stone bridge, and a building with a tiled roof. - Uni Resort KU-KUAN (Taichung)
A spacious lobby with a modern design, featuring a large seating area with red and beige sofas, a small table, and a bench. - Uni Resort KU-KUAN (Taichung)
Free breakfast (local cuisine), designer stores on site, and a coffee shop/cafe are just a few of the amenities provided at Uni Resort KU-KUAN. The on-site restaurant, 松饕樓 Pine Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room (River View)

A modern hotel room with a bed, a small table, and a sofa. There is a window with a view of greenery outside.

Comfort Double Room (River View)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Attic Room (Street View)

A hotel room with a bed, bedside lamps, a wooden desk, a small table with two green bowls, a blue patterned rug, and a staircase.

Attic Room (Street View)

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free wired internet

View all photos for Signature Room, Multiple Beds

A modern hotel room with a large bed, a wooden bench, a staircase, and a TV.

Signature Room, Multiple Beds

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free wired internet

View all photos for Japanese-Western Double Room (Street View)

A modern hotel room with a large bed, a wooden desk, and a seating area.

Japanese-Western Double Room (Street View)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Heping, a neighborhood in Taichung, Uni Resort KU-KUAN is in the entertainment district and in the mountains. XinShe Castle and Xiangbi Bridge are local landmarks, and the area's natural beauty can be seen at Guguan and Guguan Hot Springs Park. Visit our Taichung travel guide
View more Resorts in Taichung
Map
No.188, Sec. 1, Dongguan Rd., Heping Dist., Taichung, 424

What's nearby

  • A road sign with '和008 1k+500' on a mountain road surrounded by lush greenery.
    Guguan
    2 min drive - 1.3 miles
  • A historic castle with a moat, surrounded by autumn foliage and a riverside café area.
    XinShe Castle
    42 min drive - 18.1 miles
  • A stone pathway flanked by purple heather plants.
    Lavender Forest
    49 min drive - 20.4 miles
  • Guguan Hot Springs Park
    4 min drive - 2.1 miles
  • Basianshan National Forest Recreation Area
    11 min drive - 4.2 miles

Getting around

  • Taichung Fengyuan Station
    50 min drive
  • Taichung (RMQ)
    82 min drive

Restaurants

  • 漫森餐廳
    11 min drive
  • 私房雨露
    2 min drive
  • 白冷肉包
    8 min drive
  • 台茶一號 ｜和平谷關店
    3 min drive
  • 白冷肉包
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free local cuisine breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 松饕樓 Pine Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Designer stores
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 285 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individually decorated
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property requires that guests have proof that they have stayed within Taiwan for 60 days prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Uni Resort KU-KUAN have a pool?

Yes, this property has a children's pool.

Is Uni Resort KU-KUAN pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Uni Resort KU-KUAN?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Uni Resort KU-KUAN?

Check-out is at 11 AM.

Where is Uni Resort KU-KUAN located?

This family-friendly Taichung resort is located in the mountains, within 2 mi (3 km) of Guguan and Guguan Hot Springs Park. Basianshan National Forest Recreation Area and Dapinglong Shan are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Uni Resort KU-KUAN Reviews

8.2

Very Good

8.0

Cleanliness

7.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 155 reviews
Rating 8 - Good. 71 out of 155 reviews
Rating 6 - Okay. 20 out of 155 reviews
Rating 4 - Poor. 8 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hot spring hotel. Clean and comfortable room to work relax after a nice hot spring and spa. Breakfast had lots of selections.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Liked: Staff & service
Good style of the bed room.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員方服務及態度很好，在入住時會提供小禮物，房間預備好也會致電通知，服務貼心 早餐兩天提供選擇會有小小不同，兩天都可以吃不同的食物 酒店內會提供遊戲區，可供住客遊玩，遊戲區職員服務態度不錯 房間內整體不錯，但電視位置阻礙窗外景觀，房間泡湯的位置只可容納一人，而去水位去水時會較嘈 整體來說，酒店服務令人滿意，渡過了兩天放鬆及享受的旅行
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
大眾溫泉不熱 房間溫泉太小 不值這個價格
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會再次選擇

很棒的體驗，很乾淨，工作人員很親切，態度很好，很棒，是個很舒服的體驗
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
各方均佳，服務態度很親切🙏
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
泡湯時間太早関閉
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新裝修.晚餐偏貴、房間床偏軟
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
希望能夠開放所有的室內、室外溫泉池
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房價有點貴，整體的體驗是好的！ 只是無法使用信用卡紅利點數扣抵
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

極佳住宿體驗

住宿體驗十分優秀,甚至細心到生日都有注意到,贈送溫馨的賀卡與蛋糕,蛋糕口味也相當美味
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

滿意的渡假經驗

帶著老婆與孩子(1Y)，第一次到谷關旅遊就選擇統一渡假村。最讓我印象深刻的是飯店人員的服務很好，我選擇的是溪景房，空間舒適、景色宜人。房內浴室打掃得很乾淨，浴缸沒有卡垢。 整體住宿空間讓我們很滿意。若要說缺點，房內有些角落一眼可以看到灰塵夾雜毛髮，應該要請清潔人員多加注意。第二是，水龍頭做成方形，四個角都太尖了，開關水要小心。最後，隔音沒有很好，尤其渡假飯店常常是父母帶著孩子來玩，對噪音敏感的可能會覺得有一點點吵(但也只是一點點啦)。
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間隔音稍差，木質地板易造成聲響被打擾，但飯店很快提供換房
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的住宿經驗

旅館人員態度親切，服務很好。 早餐提供偏中式，樣式算多，補菜的速度很快。 除了戶外泡湯區會有落葉，看來有點不乾淨。
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從進停車場、迎賓、櫃台、客房、餐廳、服務設施....整體的服務很棒，會讓人心情愉悅的那種，晚餐也吃得不錯，若真的希望能調整的話，客房的浴缸真的有點偏小，除此之外，其他的總總都很棒。
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Liked: Staff & service, room comfort
足湯池有點髒，湯池上有看到髒水的泡泡
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務佳

服務人員很熱情、服務很周到
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

溫泉區寬敞舒適，房間乾淨

很有趣的迎賓舞,邀請住客同樂很開心 服務人員都很親切 很滿意的住宿經驗
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-managed property for a peace-of-mind stay

Uni-Resort Ku-Kuan is conveniently located near the commercial district and hiking trailheads. We never needed to visit the commercial district during our 2-night stay, as the resort has pretty much everything we needed, including sumptuous meals and good hot spring pools. The buffet-style breakfast and individually-served dinner were beyond our lofty expectations! We could eat there 5 days straight without getting bored! and the service was good. Measures the resort exercised gave guests confidence under the COVID-19 situation and concerns. The beds were comfortable, the noise isolation measures were effective, the in-room spa was great and the water dispenser relieved our reliance on bottled waters. It was a great and enjoyable stay for us!
Stayed 2 nights in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
服務不錯，餐點選擇尚可，設施有些老舊
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

早餐最滿意，櫃檯服務也很棒

床偏硬，溫泉沒什麼味道，早餐很好吃，櫃檯服務很棒，整潔度很不錯，停車方便
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小孩友善 很多親子空間遊樂設施
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
櫃檯人員很貼心 因為帶小孩 提早幫我們辦入住 還升等房型，從入住到離開感覺都很好,下次還會再入住
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
隔音稍差，基本上ok
Stayed 1 night in Sep 2020