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Aparthotel

Cristal Resort

Property class: 3.5

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Photo gallery for Cristal Resort

A modern reception area with a wooden reception desk, seating area with a pink sofa and blue chairs, and a black decorative planter. - Cristal Resort (Szklarska Poreba)
A restaurant with a glass ceiling, wooden tables, and chairs. - Cristal Resort (Szklarska Poreba)
A conservatory with glass walls, wooden flooring, and a balcony with wooden railings. - Cristal Resort (Szklarska Poreba)
A large indoor swimming pool with wooden walls and multiple windows. - Cristal Resort (Szklarska Poreba)
A large, multi-story hotel with a symmetrical facade, surrounded by snow-covered terrain and dense forests. - Cristal Resort (Szklarska Poreba)
Take advantage of a terrace, a playground, and a free kid's club at Cristal Resort. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free WiFi in public areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Outdoor Space
  • Breakfast available
  • Parking available

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room, Kitchenette

A modern room with a sofa, a desk, and a large window.

Standard Double Room, Kitchenette

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony

A modern living room with a sofa, a desk, and a dining area.

Luxury Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Kitchenette, Mountain View

A wooden deck with a metal railing, a wooden chair, and a view of a mountainous landscape.

Double Room, Kitchenette, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment, 1 Bedroom, Kitchenette, Mountain View

A modern living room with a sofa, a desk, and a dining area.

Luxury Apartment, 1 Bedroom, Kitchenette, Mountain View

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette

A modern room with a desk, chair, and sofa, a TV, and a window with a view of greenery.

Superior Apartment, 2 Bedrooms, Kitchenette

  • 44 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchenette, Mountain View

A bedroom with a wooden headboard, a bed with white and pink bedding, and a grey blanket.

Superior Apartment, 2 Bedrooms, Kitchenette, Mountain View

  • Mountain view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, Kitchenette

A modern living room with a grey sofa, a wooden coffee table, a black chair, and a TV mounted on the wall.

Standard Apartment, Kitchenette

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom

A modern room with a desk, chair, and sofa, a TV, and a window with a view of greenery.

Luxury Apartment, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Apartment, 1 Bedroom, Kitchenette

A modern room with a desk, chair, and sofa, a TV, and a window with a view of greenery.

Design Apartment, 1 Bedroom, Kitchenette

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Apartment, 1 Bedroom, Kitchenette, Mountain View

A modern room with a desk, chair, and sofa, a TV, and a window with a view of greenery.

Design Apartment, 1 Bedroom, Kitchenette, Mountain View

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment, 3 Bedrooms, Kitchenette

A modern living room with a sofa, a desk, and a dining area.

Exclusive Apartment, 3 Bedrooms, Kitchenette

  • 95 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Double Sofa Bed

APARTMENT TWO KING BEDS

  • Sleeps 10

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT LUXURY ONE BEDROOM

  • Sleeps 10

About the neighborhood

Located in Szklarska Poreba, Cristal Resort is in the mountains. House of Carl and Gerhard Hauptmann and Chojnik Castle are local landmarks, and the area's natural beauty can be seen at Karkonosze National Park and Krkonoše National Park. Looking to enjoy an event or a game while in town? See what's happening at Municipal Stadium or Stadium Jelenia Gora. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Szklarska Poreba travel guide
View more Aparthotels in Szklarska Poreba
Map
ul. H. Kollataja 4A, Szklarska Poreba, Lower Silesian, 58-580

What's nearby

  • A large stone building with a green roof, surrounded by rocky terrain and a clear blue sky.
    Szklarska Poreba Ski Arena
    12 min walk - 0.7 miles
  • A large, multi-tiered observation tower with a circular design and multiple windows.
    Karkonosze National Park
    14 min walk - 0.8 miles
  • A large stone building with a green roof, surrounded by rocky terrain and a clear blue sky.
    Szklarska Poreba Ski Resort
    7 min drive - 1.3 miles
  • Babiniec Ski Lift
    6 min walk - 0.4 miles
  • Dinosaur Park
    9 min drive - 1.9 miles

Getting around

  • Szklarska Poreba Gorna Station
    14 min drive
  • Wroclaw (WRO-Copernicus)
    116 min drive

Restaurants

  • Bistro Na Widoku
    4 min drive
  • Karkonoski Wyszynk
    3 min drive
  • Spot - Burger Bar
    14 min walk
  • Posiadówka
    20 min walk
  • U Hochoła
    17 min walk

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 50 per day)

Family friendly

  • Free children's club
  • Free crib
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator

Bedrooms

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Outdoor areas

  • Terrace

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: PLN 115 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator (100 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the mountains

Things to do

  • Free children's club
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 57 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of PLN 115 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 3.40 per person, per night. This tax does not apply to children under 3 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: PLN 50 per day
  • Pet fee: PLN 115 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Cristal Resort have a pool?

Yes, this property has an indoor pool.

Is Cristal Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of PLN 115 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for PLN 50 per day.

What time is check-in at Cristal Resort?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Cristal Resort?

Check-out is at 11 AM.

Where is Cristal Resort located?

Situated in the mountains, this aparthotel is within a 15-minute walk of Babiniec Ski Lift, Karkonosze National Park, and Szklarska Poreba Ski Arena. Museum of the Earth and Szklarka Waterfall are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cristal Resort Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 6 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Very nice and peaceful location, 15 minutes walk to the town center
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We are a family with 2 children, and we stayed for 3 nights. The room was clean. The receptionist was helpful and gave us a special attention with changing the room which was more suitable for our small children. The outdoor jacuzzi was pleasant and with hot water. The breakfast was tasty and equivalent of the properties' star rating. The only negative point was a Monday breakfast when I suppose the hotel occupancy was low, so the breakfast food variety was very reduced and except that the food was from weekend and didn't look fresh. But overall, we enjoyed our stay, and we would return again.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities open 8 a.m. - 10 p.m.; jacuzzi outside; marvelous mountains view. The hotel is quite place and is located close to the mountains. Rooms could be cleaned better.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, communication
Disliked: Amenities
This is nice, remotely, located property. It is good for a quiet stay. Amenities are poor. There is a swimming pool. The children's room is very rudimentary. There is no common room open 24/7. Cable TV is very limited
Stayed 3 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Room comfort, communication

Hotel is maybe a 6/10 Max. Internet is horrible.

Tried to put me in inferior room than the one I booked. After complaint was given a room with safe not working. Third room I was given was an upgrade but the internet worked horribly in all 3 rooms which were in different parts of hotel, different levels. Bed wasnt very comfortable. No way this hotel deserves anything close to the rating it has. One of the rooms the sink was over the toilet making it awkward to use. I arrived at hotel very tired from long trip the check in fiasco took over an hour.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Het hotel was echt netjes en vriendelijke mensen. Heerlijk en uitgebreid ontbijt. Alleen het enige minpuntje wat ik vond is dat er geen barretje was in het hotel waar je s’ avonds nog even een drankje kan doen.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir haben hier ein schönes und ruhiges Silvester verbracht. Die Innenstadt war gut zu Fuss erreichbar. Der Spa-Bereich toll. Das Frühstück herausragend. Auch das Umfeld und Parken super. Kinder waren Happy. Leider waren die Betten zu klein und für 4 Personen im Apartment keine ausreichende Schlafmöglichkeit. Schlafsofa deutlich zu schmal und unbequem.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Room comfort, communication

Eher 2 Sterne

Wir waren als Familie im Crystal Resort in Szklarska Poreba. Grundsätzlich hatten wir einen schönen Aufenthalt, jedoch waren wir vom Crystal Resort ein wenig enttäuscht für den doch recht hohen Preis. Der äußere erste Eindruck täuscht leider. Unser Zimmer war groß, hatte eine kleine Küche und gut geeignet mit Kindern, da wir zwei Schalfbereiche hatten. Des Weiteren befand sich unser Zimmer im Erdgeschoß gleich neben dem Spielplatz. Ernüchternd war jedoch der Gesamtzustand der Anlage. Hier wird scheinbar nur repariert was zwingend erforderlich ist. Gehwege sind knöcheltief abgesackt, abgebrochene Lampen notdürftig mit Klebeband repariert, der Teppich im gesamten Haus müsste getauscht oder tiefengereinigt werden, die Ladestation von Tesla hatte keine Funktion, u.v.m! Die 4 Sterne-Bezeichnung hat es lange nicht mehr verdient. Unser Elektroauto konnten wir dann aber noch an einer Schukosteckdose laden. Das Frühstück war okay, wenn auch nicht dem Preis gerechtfertigt. Die Servicekräfte schienen neu zu sein und wirkten teilweise unbeholfen. Der viel zu kleine Frühstücksbereich war oft schmutzig und am Buffet wartete man teilweise ewig darauf, dass aufgefüllt wurde. Im Poolbereich ein änliches Bild. Da sich gefühlt niemand kümmert, ist es recht schmutzig. Sicher war es hier mal sehr schön, was auch an der Wandgestaltung zu sehen ist, aber die Fürsorge leidet. Zimmerservice gibt es auch nicht.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ich werde immer wieder hin fahren und empfehle das Resort weiter hin.
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Widok z pokoju 132

Miła i zawsze pomocna obsługa, hotel, pokój i łazienka czyste. Pobyt bardzo udany.
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Wspaniałe wrażenia miła obsługa
Stayed 3 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Śweitny, klimatczny hotel

Wspaniały hotel. Na pewno będziemy wracać. Czysto, nowocześnie i bardzo blisko centrum Szklarskiej Poręby. Pokój z widokiem na góry. Bardzo miła obsługa.
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Swietne miejsce na wypoczynek w ciszy i spokoju

Piekny hotel, bardzo ladny wystroj, w apartamencie kuchnia. Apartament przestronny i czysty.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Hotel ins gesammt zimlich gut, unser Zimmer (Studio) so lala. Es konnte besser sein.
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Positiv: toll, modern. Haben ein besseres Zimmer bekommen als gebucht! Negativ: Komische Wege zum Zimmer innerhalb des Hotels. Pool und Wellnessbereich kaum nutzbar wegen lauter, unbeaufsichtigter Kinder.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes, neues Hotel, nicht weit von der Stadt.Ich hatte ein Zimmer mit einem Sofa, das nicht so besonders bequem war allerdings für 2 Nächte war es ok.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wysoka jakość.

Nowy, czysty obiekt z bardzo dobrym serwisem. Strefa basenowa pięknie zaaranżowana. Wszystko na wysokim poziomie.
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecany Cristal

Bezproblemowa obsługa. Przyjemny pobyt. Pokoje dobrze wyposażone. Generalnie czysto tylko zabrakło mydla pod prysznicem. Jeśli chodzi o cenę śniadan, uważam że cena jest zbyt wysoka co do jakości. Pozdrawiam Klaudia :)
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cristal

Cudowne, czyste, klimatyczne i ciche miejsce
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idealne miejsce na wypoczynek

Gorąco polecam wszystkim! Wspaniała obsługa
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zum Relaxen und Enstspannen.

Angenehmes sauberes Resort. Tolles Frühstück. Einiges Manko: Kleines Bad.
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt hotel med atmosfære og fantastisk udsigt

Vi havde nogle fantastiske dage. Vi nød at sidde på altanen i morgensolen og spise morgenmad imens vi kiggede op på bjergene. Det blev også en morgen løbetur med efterfølgende tur i swimmingpoolen og den udendørs jacuzzi, igen med udsigt til bjergene. En rigtig dejlig og afslappende oplevelse.
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wszystko na wysokim poziomie z małym ale..

Hotel nowoczesny, nieco zagmatwany system klatek schodowych i rozkładu pokoi na piętrach. Pokoje ładne i przestronne choc różnią sie miedzy sobą dosc wyraźnie pomimo takiego samego standardu. Pare mankamentów jak zatykające sie zlewy, skrzypiąca podłoga na antresoli czy niebezpiecznie ruchome schody w pokoju. Trzeba pamietać o wywieszeniu plakietki by posprzątano, w innym wypadku wynoszone sa tylko śmieci. Obsługa recepcji bardzo mila i pomocna, niestety restauracja na niskim poziomie, brakuje szefa kuchni co czuc w smaku potraw, a ogólna zła atmosfera przenosi sie również na obsługę kelnerska. Po jednej kolacji zrezygnowaliśmy z wykupu śniadań. Przyjemny basen, super jacuzzi na dworze, usługi spa tez na wysokim poziomie. Ogolnie hotel godny polecenia z kilkoma rzeczami do poprawienia.
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Urlaub im Riesengebirge

Wir hatten ein Wellness Wochenende im Riesengebirge gebucht. Das Hotel ist neu und sehr gut ausgestattet. Leider war der Wellness Bereich sehr klein. Eine Trockensauna (Max. 4 Personen) und eine Dampfsauna. Leider auch nur 8 Liegen im Außenbereich. Die Mitarbeiter an der Reception waren sehr kompetent und freundlich. Die Kellner in den Gaststätten weniger. Das Umfeld des Hotels ist sehr schön und läd zu ausgiebigen Wandertouren ein. Die Restaurants im Ort sind extrem preiswert und gut.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Najlepsze noclegi w Szklarskiej Porębie!

Bardzo przyjemny hotel. Atmosfera domowa. Super basen i spa. Świetna restauracja a szczególnie obsługa. Zresztą całą obsługa hotelowa na najwyższym poziomie.Pokoje czyste że wszystkimi udogodnieniami, jak w domu. Piękny widok na góry. Było super. Miejsce godne polecenia.