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Hotel Smile

Property class: 3

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Photo gallery for Hotel Smile

A wooden balcony with a view of a river and mountains. - Hotel Smile (Szczawnica)
A rustic wooden interior with exposed beams, a wooden table, and a window with a view. - Hotel Smile (Szczawnica)
A spacious restaurant with a curved staircase, wooden tables, and chairs. - Hotel Smile (Szczawnica)
A bathroom with a blue-lit jacuzzi, a digital control panel, and a water feature. - Hotel Smile (Szczawnica)
A modern hotel room with a large bed, a desk, a chair, and a TV. - Hotel Smile (Szczawnica)
Take advantage of a free breakfast buffet, a terrace, and a garden at Hotel Smile. Treat yourself to hydrotherapy, a facial, or a body treatment at the onsite spa. Be sure to enjoy a meal at Restauracja Smile***, the on-site restaurant. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Single Room, Balcony

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a balcony with a view of trees and mountains.

Standard Single Room, Balcony

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

A modern bedroom with a bed, a desk, and a chair. There are framed pictures on the wall and a window providing natural light.

Standard Double Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, Balcony

A modern hotel room with a bed, desk, and TV.

Standard Triple Room, Balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Grand Studio, 2 Bedrooms (for 4 people)

A modern hotel room with a bed, bedside table, lamp, TV, and a desk with a chair.

Grand Studio, 2 Bedrooms (for 4 people)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Exclusive Double Room, Balcony

A modern hotel room with a large bed, a desk, a TV, and a bedside table with a lamp.

Exclusive Double Room, Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony

A modern hotel room with a wooden desk, a comfortable armchair, a sofa, and a bed with a gold throw.

Deluxe Double Room, Balcony

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a small kitchenette.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room, Balcony

A modern, well-lit attic bedroom with two beds, a desk, and a TV.

Standard Quadruple Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room, Balcony

A modern hotel room with a bed, desk, chair, and a TV.

Standard Double Room, Balcony

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT TWO BEDROOMS

  • Sleeps 10

APARTMENT STANDARD

  • Sleeps 10

About the neighborhood

Located in Szczawnica, Hotel Smile is near a boardwalk/promenade. ABlandia and Jaworki Ski Area are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Kluszkowce Tor Saneczkowy and Spiska Kraina. Traveling with kids? Consider Centrum Kultury i Edukacji Muzycznej and Palenice Gravity Slide. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Szczawnica travel guide
Map
ul. Glówna 234, Szczawnica, Lesser Poland, 34-460

What's nearby

  • A mountain range with a house and a barn in the foreground.
    Pieniny National Park
    1 min walk - 0.1 miles
  • A mountain range with snow-capped peaks, a forested valley, and a grassy field.
    Wooden Tserkvas of the Carpathian Region in Poland and Ukraine
    2 min walk - 0.1 miles
  • A snow-covered mountain range with a metal observation platform overlooking the peaks.
    Tatra National Park
    56 min drive - 33.2 miles
  • Kotelnica Bialczanska Ski Area
    52 min drive - 27.3 miles
  • Terma Bania
    53 min drive - 27.7 miles

Getting around

  • Nowy Sacz Station
    49 min drive
  • John Paul II - Balice Airport (KRK)
    100 min drive

Restaurants

  • Przystań Smakòw
    6 min drive
  • Bohema
    4 min drive
  • Łowisko i smażalnia Pstrąga
    6 min drive
  • Restauracja "Przełom
    4 min drive
  • Restauracja i pizzeria "U zosi
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restauracja Smile***

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 1:00 PM
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.60 per person, per night
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Smile pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Smile?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Smile?

Check-out is at 11 AM.

Where is Hotel Smile located?

This family-friendly Szczawnica hotel is located near a boardwalk/promenade, just steps from Wooden Tserkvas of the Carpathian Region in Poland and Ukraine and Pieniny National Park. Palenice Gravity Slide and Henryk Sienkiewicz Monument are also within 2 mi (3 km).

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Reviews

Hotel Smile Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Przyjemna atmosfera.Niestety nieczynne sauny,jacuzi .
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness
Hotel w miarę ok, najlepszy Pan Sebastian z recepcji bardzo pomocny i umilił pobyt. Poza tym pokój gorszy niż na zdjęciach, na poddaszu, za co dostali rekompensatę (ale dopiero po interwencji) bon 200 zł do wykorzystania w spa lub restauracji. Masaż wykonuje uczennica, która do 16-ej pracuje w zupełnie innym zawodzie i nie bardzo zna się na masażu, odradzam. Restauracja słynie z naleśników, nawet opisuje się jako "naleśnikarnia", a na śniadanie ani razu nie było naleśników. Codziennie dokładnie to samo, mało opcji dla osób, które nie jedzą mięsa, tosty np. Tylko z szynką. Jedzenie dobre. Hotel około 2,5 km od centrum, ale jak ktoś lubi chodzić to nie problem :) Generalnie czysto, spa bardzo ubogie, mało przypomina prawdziwe spa w innych hotelach. Cena trochę zbyt wysoka do jakości, ale generalnie ocena dobra.
Stayed 7 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wszystko ok

Wszystko było super.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Szczerze polecam

Bardzo przyjemny hotelik. Czysto, schludnie i przyjemnie.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pobyt

Spędziliśmy z rodziną 3 noce. Wrażenia wspaniałe. Obsługa hotelowa bardzo miła z profesjonalnym podejściem. Świetne widoki z okna. Super rozwiązanie ze śniadaniem w formie bufetu. Hotel bardzo przyjemny i dość obszerny, znajdzie się tutaj miejsce na relaks, dzieci mają swój kątek do zabaw jak również plac zabaw na zewnątrz. Organizacja wycieczek spod hotelu jest bardzo świetnym udogodnieniem. Jesteśmy bardzo zadowoleni z pobytu. Polecamy bardzo gorąco.
Stayed 3 nights in Sep 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Nice hotel in a perfect spot for hitchhiking!

The hotel location is great. It's close to Szczawnica from where you can start your trips around Pieniny mountains. The hotel itself is OK, but not more than that. Rooms are clean-ish (bathroom had a lot to wish for, shower sink was cogged) and quite cosy, though the decoration was a little too chaotic - decoration elements did not really match each other. Another issue is the hotel policy on drinking your own water/drinks inside hotel room - though they provide you with a kettle (no tea or coffee), they forbid you to drink in the room - weird. There's a spacious parking in front of the hotel, so you do not have to worry about leaving your car on the street. Staff is pleasant and happy to help. Overall, I'm pleased with the stay in Smile, we had good nights sleep and pleasant time.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bardzo fajny, przemiła obsługa, dobre jedzenie w restauracji, pokoje czyste, przyjemne. Jestem bardzo zadowolona z pobytu jedyny minus to taki że strasznie słychać hałasy z innych pokoi a na dodatek nikt nie potrafił postawić do pionu rodziców których dzieci hałasowały do 24h.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
It was a 2 days stay. The hotel is nicely located, close to hiking trails. The room was big and clean. We got some sandwiches becuase we were leaving before they served breakfast. Free wifi. The only annoying thing I found was parking. In the afternoon there was no single parking spot, solution suggested in the reception: double parking. The price per night comparing to what you get is too high.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pobyt udany

Jesteśmy bardzo zadowoleni z długiego weekendu majowego, obsługa miła, otoczenie piękne. jedyny minus to brak windy z samego parteru , dopiero od pół piętra.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Słabo!

W pokojach zimno, a w łazience mróz, obsługa hotelowa nie chętna do pomocy, daleko do stoku, przy samej głównej ulicy, prysznic dla osób max. 160 cm wzrostu, Panie sprzątające budzą z samego rana pytając czy pokój jest zajęty, śniadania całkiem dobre choć nawet jajecznica nie było...
Verified review

8/10 Good

Stayed 2 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities