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Clarion Pointe Downtown

Property class: 2.5

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Photo gallery for Clarion Pointe Downtown

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of a waterfall through a glass wall. - Clarion Pointe Downtown (Syracuse)
A modern hotel room with a kitchen, a fireplace, a flat-screen TV, and a seating area with a sofa and ottoman. - Clarion Pointe Downtown (Syracuse)
A spacious lobby with a reception desk, seating area, and a fireplace. - Clarion Pointe Downtown (Syracuse)
A modern reception area with a counter, coffee machines, and a seating area with chairs. - Clarion Pointe Downtown (Syracuse)
A hotel lobby with a reception desk, seating area with patterned chairs, a large mural of city buildings, and a sign for Clarion Pointe Hotel. - Clarion Pointe Downtown (Syracuse)
Near Armory Square, Clarion Pointe Downtown provides a free breakfast buffet, laundry facilities, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a large bed, a desk, a chair, a window with curtains, a wall-mounted air conditioner, and a nightstand with a lamp.

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of a waterfall through a glass wall.

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a mirror, and a view of a waterfall through a glass wall.

Room, 1 Queen Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a wall mural of a forest scene.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a window with curtains, a wall-mounted air conditioner, and a nightstand with a lamp.

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(40 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Syracuse, Clarion Pointe Downtown is in the city center. Erie Canal Museum and Jazz Central Theater are cultural highlights, and travelers looking to shop may want to visit Destiny USA and Salt City Market. Check out an event or a game at JMA Wireless Dome, and consider making time for New York State Fairgrounds, a top attraction not to be missed. Visit our Syracuse travel guide
Map
454 James Street, Syracuse, NY, 13203

What's nearby

  • An ornate interior with intricate carvings, a grand staircase, and a chandelier.
    Landmark Theatre
    11 min walk - 0.6 miles
  • A street with a red brick building, a barber shop, and parked cars.
    Armory Square
    13 min walk - 0.7 miles
  • The Carrier Dome building with the sign "Carrier Dome Gate A" above the entrance.
    Syracuse University
    15 min walk - 0.8 miles
  • Erie Canal Museum
    3 min walk - 0.2 miles
  • The Oncenter
    13 min walk - 0.7 miles

Getting around

  • Syracuse Regional Transportation Center
    4 min drive
  • Hancock Intl. Airport (SYR)
    9 min drive

Restaurants

  • Inkas
    9 min walk
  • Attilios
    8 min walk
  • Recess Coffee
    8 min walk
  • Kairos Cafe
    6 min walk
  • Wolff's Biergarten
    6 min walk

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00
  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Clarion Pointe Downtown pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Clarion Pointe Downtown?

Check-in start time: 2 PM; Check-in end time: 5:00 AM.

What time is check-out at Clarion Pointe Downtown?

Check-out is at 11 AM.

Where is Clarion Pointe Downtown located?

Located in Northside, this hotel is within a 15-minute walk of St. Joseph's Hospital Health Center and Armory Square. Syracuse University and SUNY Upstate Medical University are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Clarion Pointe Downtown Reviews

7.4

Good

7.8

Cleanliness

7.2

Amenities

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 118 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean! The parking was convenient, the breakfast was satisfying and the staff were polite!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was updated well and very clean. Front desk staff were very helpful. I would stay here again and I’m picky.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The check-in/out process was quick and easy. Both the morning and night staff were very pleasant.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Father was in the hospital and it was close and served it's purpose. Staff was very nice and friendly.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sneaky great value for the location. Mere minutes from Downtown Syracuse, the staff here is the gem. They welcomed us and even provided us with some complimentary spirits. Outstanding check-in and customer service!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and the entire place was super clean.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel if you’re looking to have a quick stay. Small room but got the job done, breakfast was nice. Front staff are friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was very comfortable, the bed was comfortable the bathroom was cleaned to its best ability I always reclean anytime I stay at a hotel anyway. Over all experience was great I will be stay again if I'm in the area they also have charging sta6fir your electric cars.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Rooms looked to be recently renovated! Front desk was extremely nice! Fast easy check in and out! Nice little breakfast!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The outside of the property was a little dirty. The worst part of the experience was that none of the EV charging stations in the parking lot worked. I’m not sure that the hotel should be blamed for this. The free, hot breakfast was a nice perk.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the area's attraction is very good. I return because the accommodations & breakfast are on point.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while visiting Syracuse University. It’s very close by so it’s super convenient. The price for the room was very reasonable. The room was nice and comfortable. The pillows on the bed are great. The free breakfast is great—a lot of options. There’s also a lot of snacks and drinks you can buy which is great to have on property. The front desk staff is very nice, friendly and helpful. If my daughter ends up going to Syracuse I will definitely stay there again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
I thought the room have been cleaned better, I wet a cloth and wiped down the furniture myself, some sticky areas. Staff were great very helpful, location is superb, a short walk to lots of shops and restaurants. Breakfast was a bit plain, with hardly any fruit available, just some old apples. I've had worse but I am a working man and do not have time for a liesurely breakfast, some other option would be good.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly and perfect location to the hospital where I was having a procedure done
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was surprised at how clean and well maintained the Clarion was. For the price point was expecting a moderately functional facility with dingy rooms but was extremely pleased to find a scrupulously clean bathroom and bedroom, pleasant staff, and a decent continental breakfast in the small but tidy lobby. They even gave me a complimentary full-sized bottle of wine at check-in! Will definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great i had a peaceful stay
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This motel is safe and very well maintained by attentive staff (owners). The immediate surrounding area is fine and only a few short blocks from downtown Syracuse. The rooms are spacious with comfortable beds and amenities that all function well. I have stayed at the Crown Pointe multiple times.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was great!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I think milly the hostess was professional, but the shades were dirty, our outside view was covered up by a big spider web, not one time did housekeeping offer any towels or to even take our garbage or clean up the room, we stayed 4 nights, the hallways and steps were dirty, so it wasn’t a good stay, but the location was good.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and staff was very friendly it was a perfect stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very clean. But the property itself is outdated he needs an update on lots of things and they need to be repairs done very poor conditions.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice. You can tell they care and are looking to create a good customer experience. One of the best affordable stays I’ve been at in a long time. Highly recommend
Stayed 1 night in Mar 2026