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Mercure Siracusa Prometeo

4.0 star property
Hotel in Syracuse with a full-service spa and a 24-hour fitness center

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Photo gallery for Mercure Siracusa Prometeo

Terrace/patio
Reception
Executive Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Bidet
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Sofa bed
Rainfall showerhead
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Bathrobes
Bidet
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Bathrobes
Bidet
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Bidet
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Bidet
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Viale Teracati 20, Syracuse, SR, 96100

What's nearby

  • Roman Amphitheatre of Syracuse - 3 min walk - 0.2 miles
  • Archaeological Park of Neapolis - 5 min walk - 0.3 miles
  • Greek Theatre of Syracuse - 7 min walk - 0.4 miles
  • Lungomare di Ortigia - 3 min drive - 1.2 miles
  • Cathedral of Syracuse - 3 min drive - 1.4 miles

Getting around

  • Syracuse Station - 16 min walk
  • Fontanarossa Airport (CTA) - 46 min drive

Restaurants

  • ‪Neri Alfio - ‬4 min walk
  • ‪Riccioli Carmelo Bar - ‬7 min walk
  • ‪Pizzeria Don Chisciotte di Amato Alberto - ‬7 min walk
  • ‪Bar Ulma - ‬5 min walk
  • ‪Pasticceria Bar Leonardi - ‬2 min walk

About this property

Mercure Siracusa Prometeo

Upscale hotel located in Neapolis
You can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe at Mercure Siracusa Prometeo. Adventurous travelers may like the cycling at this hotel. Treat yourself to a facial, a body scrub, or a manicure/pedicure at the onsite spa. The on-site restaurant, Dionisio Bistrot, offers brunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Self parking (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), concierge services, and a vegetable garden
  • Guest reviews speak highly of the helpful staff
Room features
All 93 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and bidets
  • TVs with satellite channels
  • Wardrobes/closets, travel cribs, and coffee/tea makers

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 7 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dionisio Bistrot

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Personal motorized watercraft
  • Ski storage
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Portable shower seat
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 20 and January 12.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night
Cribs (infant beds) are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 to 18 per person
  • Airport shuttle fee: EUR 90 per vehicle
  • Self parking fee: EUR 10 per day
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number IT089017A1HWAYLUVH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Siracusa
Mercure Siracusa Prometeo
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Hotel Syracuse
Mercure Siracusa Prometeo Syracuse
Hotel Mercure Siracusa Prometeo Sicily/Syracuse, Italy
Mercure Hotel Syracuse
Mercure Siracusa Prometeo Syr
Mercure Siracusa Prometeo Hotel
Mercure Siracusa Prometeo Syracuse
Mercure Siracusa Prometeo Hotel Syracuse

Frequently asked questions

Does Mercure Siracusa Prometeo have a pool?

Yes, this property has an outdoor pool.

Is Mercure Siracusa Prometeo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Siracusa Prometeo?

Self parking is available for EUR 10 per day.

What time is check-in at Mercure Siracusa Prometeo?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Siracusa Prometeo?

Check-out is at noon.

Does Mercure Siracusa Prometeo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 90 per vehicle applies.

Where is Mercure Siracusa Prometeo located?

Located in Neapolis, this spa hotel is within a 5-minute walk of Roman Amphitheatre of Syracuse, San Nicolo dei Cordari, and Catacombs of St. John. Museo Archeologico Regionale Paolo Orsi and Papyrus Museum are also within 10 minutes. Syracuse Station is 16 minutes by foot.

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Mercure Siracusa Prometeo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 245 out of 449 reviews
Rating 8 - Good. 169 out of 449 reviews
Rating 6 - Okay. 25 out of 449 reviews
Rating 4 - Poor. 5 out of 449 reviews
Rating 2 - Terrible. 5 out of 449 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Excellent breakfast and great evening meals too. The receptionists were absolutely super in giving us advice on local transport and visitor attractions. The waiters and waitresses were also very friendly and helpful and very accommodating in explanations and assistance. Highly recommended.
Stayed 4 nights in Apr 2025

8/10

agreat spot syracuse..easy location for driving to all the places you want to see. about 20 min walk to the end of Ortigia. plenty to see in the immediate area plus a market and gas station next door
Stayed 7 nights in Apr 2025

8/10

Perfect hotel, typical mercure hotel: decent, clean and functional.
Stayed 1 night in Feb 2025

10/10

Great staff and good room
Stayed 2 nights in Oct 2024

8/10

Great location for exploring Syracuse, especially close to the archeological park. Mostly friendly staff and good service in the restaurant for dinner. The room is a decent size, clean and has a powerful shower. The breakfast had a good range of options but the 'hot' food was cold. Would have been good to have some powdered or long-life milk provided in the room for tea, instead of needing to request some from the bar.
Stayed 1 night in Mar 2025

10/10

Very good hotel: perfectly located, clean and safe. We enjoyed breakfasts on the roof top terrace.
Stayed 3 nights in Sep 2024

10/10

Extremely good location near the archaeological park. Very helpful staff.
Stayed 7 nights in Aug 2024

8/10

Very friendly staff and convenient location.
Stayed 4 nights in Apr 2024

10/10

Location was great ,well designed, fabulous breakfast
Stayed 3 nights in Oct 2022

8/10

Overall this is a great hotel, we really enjoyed being able to use the pool. It is about a 25 min walk to the square but it is downhill. I would stay here again.
Stayed 3 nights in Sep 2024

10/10

The property is a little out of town but, there are buses you can catch and its only a 20min walk in. The pool was lovely and the bar staff were excellent! Great cocktails! Beds very comfortable.
Stayed 3 nights in Sep 2024

10/10

The rooftop pool, restaurant and bar were welcoming and staff friendly. Great way to spend an afternoon/evening. Easy walk to Ortigia from hotel so it was convenient to leave our car at the hotel and visit Ortigia on foot.
Stayed 1 night in Oct 2024

6/10

Clean and tidy and affordable location. Don’t come prepared to be WOW’ed by friendly service though, 5/6 staff including the reception and bar came across as very abrupt and borderline rude.
Stayed 1 night in Sep 2024

10/10

Within easy walking distance to train station, historical ruins across the road and ortigia old town 15 minutes walk very quiet hotel and very helpful front desk staff
Stayed 4 nights in Apr 2024

10/10

Lovely staff, wide range for breakfast including Sicilian delicacies and a great rooftop pool and bar. Quite far out from Ortigia (30 minute walk).
Stayed 1 night in Aug 2024

10/10

Beautiful beach and view!
Stayed 1 night in Sep 2023

10/10

It was a haven among the traffic & noise of busy Syracuse. We loved our stay there
Stayed 4 nights in May 2023

10/10

The staff was very very helpful. Sylvia , Umberto and Simon.
Stayed 3 nights in Sep 2024

10/10

Absolutely superb staff from top to bottom
Stayed 3 nights in Feb 2024

10/10

We enjoyed our two-night stay at the hotel. It was clean, convenient and very close to the Greek ruins. The staff was helpful with directions and travelling advice.
Stayed 2 nights in Mar 2023

6/10

The hotel is nice but is on the norther outskirts of the town in a mainly residential area. I was looking forward to using the gym and sauna but the gym was poorly stocked and the sauna could only be used as part of a spa package minimum of €40 per time so that was a let down and not in the description. Breakfast was very good with a range of choices and the 6th floor pool was nice to have for a late afternoon chill out after touring in the day.
Stayed 5 nights in Oct 2024

8/10

Large comfortable room. Poor space around the pool. Expensive drinks. Poor breakfast. Good position but a bit out from the town.
Stayed 3 nights in Sep 2024

10/10

Great location—across the street from the archeological park. Somewhat of a long walk to Ortigia but worth the effort. Several nice beaches in east driving distance.
Stayed 3 nights in May 2023

10/10

Great stay. Directly across the street from the archeological site and about a mile from the old section of Syracuse. The only thing it lacked was onsite, self-serve laundry facilities. Great roof top pool
Stayed 2 nights in Oct 2023

10/10

Very large room. Excellent breakfast, courteous staff especially Umberto
Stayed 1 night in Oct 2023