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Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

3.5 star property
Travelers relax in the spa tub or lounge by the indoor pool at this Liverpool hotel where the staff's attentive service makes all the difference

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Photo gallery for Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)
Lobby sitting area - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)
Exterior - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)
Exterior - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)
Daily full breakfast (USD 15 per person) - Holiday Inn & Suites Syracuse Airport - Liverpool by IHG (North Syracuse)
Holiday Inn & Suites Syracuse Airport - Liverpool is near Onondaga Lake Park. Guests can unwind in the spa tub, enjoy the indoor pool with sun loungers, or grab a drink at Blue Spruce Lounge or the coffee shop. The helpful staff consistently earns praise.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Kitchen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Suite, 2 Queen Beds, Kitchen | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds, Kitchen

8.6 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Mini-fridge
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

About the neighborhood

Located in North Syracuse, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG is in the business district and near the airport. The area's natural beauty can be seen at Onondaga Lake Park and Lake Onondaga, while WonderWorks and 5 Wits Adventure are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at NBT Bank Stadium. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. Visit our North Syracuse travel guide
Map
400 7th North St., North Syracuse, NY, 13088

What's nearby

  • Lake Onondaga which includes a pond
    Lake Onondaga
    2 min drive - 1.8 miles
  • Tasty beer at this place.
    Destiny USA
    2 min drive - 2.0 miles
  • Onondaga Lake Park which includes cycling and a park as well as a couple
    Onondaga Lake Park
    2 min drive - 1.6 miles
  • Hopkins Road County Park
    2 min drive - 2.3 miles
  • NBT Bank Stadium
    2 min drive - 2.1 miles

Getting around

  • Syracuse Regional Transportation Center
    6 min drive
  • Hancock Intl. Airport (SYR)
    7 min drive

Restaurants

  • McDonald's
    4 min walk
  • Jersey Mike's Subs
    8 min walk
  • Tully's Good Times
    5 min walk
  • Starbucks
    6 min walk
  • Scooch’s BBQ
    4 min drive

About this property

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG

Hotel near Onondaga Lake Park
Located close to NBT Bank Stadium and Central New York Regional Market, Holiday Inn & Suites Syracuse Airport - Liverpool by IHG provides a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. The on-site bistro, Blue Spruce Lounge, features American cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Additional perks include:
  • An indoor pool along with sun loungers
  • Free self parking and extended parking
  • Full breakfast (surcharge), express check-out, and coffee/tea in the lobby
  • Newspapers in the lobby, a TV in the lobby, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 137 individually furnished rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with hydromassage showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Spruce Lounge

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maplewood Inn Syracuse Liverpool
Maplewood Syracuse
Maplewood Syracuse Liverpool
Maplewood Suites Extended Stay Hotel Liverpool
Maplewood Suites Extended Stay Hotel
Maplewood Suites Extended Stay Liverpool
The Maplewood Hotel Liverpool
Maplewood Suites Syracuse Airport
Holiday Inn Suites Syracuse Airport Liverpool
Maplewood Suites Extended Stay Syracuse/Airport
Holiday Inn Suites Syracuse Airport Liverpool an IHG Hotel

Frequently asked questions

Does Holiday Inn & Suites Syracuse Airport - Liverpool by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn & Suites Syracuse Airport - Liverpool by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn & Suites Syracuse Airport - Liverpool by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Holiday Inn & Suites Syracuse Airport - Liverpool by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Holiday Inn & Suites Syracuse Airport - Liverpool by IHG located?

Situated near the airport, this hotel is within 2 mi (3 km) of Onondaga Lake Park, Lake Onondaga, and NBT Bank Stadium. Central New York Regional Market and Destiny USA are also within 3 mi (5 km).

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Reviews

Holiday Inn & Suites Syracuse Airport - Liverpool by IHG Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 559 out of 1004 reviews
Rating 8 - Good. 233 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

Reviews

10/10 Excellent

MEGAN

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean room, friendly staff, amazing hot tub and pool, restaurant on site, hotel shuttle available for the airport and other locations within 5 miles. I stayed on Christmas Eve and want to make it an annual tradition!
Stayed 1 night in Dec 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pet and o was impressed with the room
Stayed 1 night in Jan 2026

10/10 Excellent

Haripriya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful... shuttle service in particular was great. Room was also clean and well maintained.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very quiet room and comfortable bed. Would book again.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. The staff was amazing and so friendly. Everything was very clean. Great amenities and lots of places to eat close by. The King suite was excellent value for the money. The bed was super comfortable and staff provided extra pillows and towels immediately when we asked. I would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Room was clean. Staff was friendly. Shuttle to the airport was on time and very convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were very nice, they had a great restaurant and bar. The food was amazing for bar food. You must get the huge stuffed tater tots and chicken tenders. The pool was a bit cool but the hot tub was amazing. We did not pay for the breakfast so I can't say anything about it. The walk in shower was slippery. We got a room with a one plate stove , nice size fridge and microwave and sink. I really appreciated this as I brought my 3 grandkids. Don't hesitate to book you will not be disappointed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sue ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

10/10 Excellent

judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent both at the front desk and in the restraunt. The food was tasty and hot. We had coffee and breakfast in the morning and we appreciated it all. Overall a delightful, restful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and smelled great. Staff was very friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows always comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
The only reason I booked this hotel was to use the pool and Hot tub. They were both broken down and the very nice desk person informed us upon arrival that they had been down for a whole week already and they have no idea when either would be fixed. There were pieces of wrapers on the floor next to the bed in our room, the bathroom door had clear sign of water damage and had swollen the door so when it rubbed to shut it scraped sawdust onto the floor and the toilet was wobbly and not sealed to the floor, you could see a shim under it! The Holiday in express used to stand for a quality hotel with exemplary amenities. I guess that's not the case any more. I wont be back
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, including the shuttle drivers, were particularly friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Shavonda

Liked: Cleanliness, amenities
The entire stay was excellent! From the shuttle ride, to the staff, everything was great! Everyone was friendly and very accommodating. I will always stay at this hotel when I come to Syracuse!
Stayed 4 nights in Aug 2025

10/10 Excellent

Yulanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, thr staff was very friendly and helpful! The reception staff was very helpful. JJ and staff in the restaurant and bar were amazing!
Stayed 9 nights in Aug 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome at this hotel. So helpful, friendly and all in all great folks. It really makes the stay great when everyone is so welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing and extremely accommodating! Special shout out to James for going above and beyond!
Stayed 1 night in Aug 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and pool are great and staff if pleasant and helpful
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located by many restaurants and close to the airport.
Stayed 1 night in May 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smooth stay

Had a good stay, zero complaints
Stayed 1 night in Jul 2025

10/10 Excellent

Jared

Liked: Property conditions & facilities
James at the front desk provided an excellent customer service experience and helped answer any questions we had about our stay and the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager was very professional.My husband dropped off our rental car at the airport and Jeff brought him back to holiday inn. Later, Jeff drove us to dinner and picked us up. Next morning he drove us to airport. He was super helpful and accommodating. He is great at his job. We were only there one night but it was a great place to stay before departing.We highly recommend this holiday inn.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome and the staff providing the breakfast were so friendly and nice.
Stayed 2 nights in May 2025

2/10 Terrible

Lucas

Liked: Staff & service
Disliked: Cleanliness, room comfort

Nope

Staff was great, but the place is rough! Very beat up and aged. I did not even want to walk on my hotel room floor without sandals on.
Stayed 1 night in Oct 2025