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Best Western Syracuse Downtown Hotel and Suites

Property class: 3

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Photo gallery for Best Western Syracuse Downtown Hotel and Suites

A hotel lobby with a reception desk, seating area, and a staircase leading to upper floors. - Best Western Syracuse Downtown Hotel and Suites (Syracuse)
A hotel lobby with large windows, seating area, and a chandelier. - Best Western Syracuse Downtown Hotel and Suites (Syracuse)
A reception area with a marble counter, framed artwork, and a modern chandelier. - Best Western Syracuse Downtown Hotel and Suites (Syracuse)
A compact hotel room with a kitchenette, a sofa, a small table, and a lamp. - Best Western Syracuse Downtown Hotel and Suites (Syracuse)
A hotel entrance with a covered outdoor area, a street view with parked cars, and a building with a brick facade in the background. - Best Western Syracuse Downtown Hotel and Suites (Syracuse)
Near Armory Square, Best Western Syracuse Downtown Hotel and Suites provides free continental breakfast, a grocery/convenience store, and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

Room

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

A hotel room with a large bed, two bedside lamps, and a view of the outdoors through the window.

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchenette

A hotel room with two beds, a nightstand, a lamp, and a mirror.

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

9.2 out of 10
Wonderful
(23 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

A hotel room with a large bed, a nightstand with a lamp, a mirror, and sheer curtains.

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a framed picture on the wall.

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

8.0 out of 10
Very good
(15 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a nightstand with a lamp, a mirror, and sheer curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the neighborhood

Located in Downtown Syracuse, a neighborhood in Syracuse, Best Western Syracuse Downtown Hotel and Suites is in the entertainment district. State Park at the Fair and Clark Reservation State Park reflect the area's natural beauty and area attractions include New York State Fairgrounds and Museum of Science and Technology. Clinton Square and E.M. Mills Rose Garden are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Visit our Syracuse travel guide
Map
416 S Clinton St, Syracuse, NY, 13202

What's nearby

  • An ornate interior with intricate carvings, a grand staircase, and a chandelier.
    Landmark Theatre
    2 min walk - 0.1 miles
  • The Silverman Planetarium at the Milton J. Rubenstein Museum of Science & Technology.
    Museum of Science and Technology
    2 min walk - 0.1 miles
  • A street with a red brick building, a barber shop, and parked cars.
    Armory Square
    2 min walk - 0.1 miles
  • A historic building with a pointed roof and a clock tower, a fountain in the foreground, and a clear blue sky.
    Clinton Square
    5 min walk - 0.3 miles
  • The Oncenter
    10 min walk - 0.5 miles

Getting around

  • Syracuse Regional Transportation Center
    8 min drive
  • Hancock Intl. Airport (SYR)
    10 min drive

Restaurants

  • Milano Bean Cafe
    3 min walk
  • Margaritas Mexican Cantina
    3 min walk
  • Al's Wine And Whiskey Lounge
    2 min walk
  • Nobody’s
    4 min walk
  • Kitty Hoynes
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in room
  • Null
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 18 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is Best Western Syracuse Downtown Hotel and Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 18 per day. Limited spots are available.

What time is check-in at Best Western Syracuse Downtown Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Syracuse Downtown Hotel and Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Best Western Syracuse Downtown Hotel and Suites located?

Located in Downtown Syracuse, this historic hotel is steps from Funk 'n Waffles and Armory Square. Syracuse University and SUNY Upstate Medical University are also within 1 mi (2 km).

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Reviews

Best Western Syracuse Downtown Hotel and Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 408 out of 775 reviews
Rating 8 - Good. 202 out of 775 reviews
Rating 6 - Okay. 102 out of 775 reviews
Rating 4 - Poor. 31 out of 775 reviews
Rating 2 - Terrible. 32 out of 775 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old but the rooms are updated. Had a very good breakfast and the hotel is a 5 minute walk from a number of restaurants.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and comfortable rooms. Bathrooms larger than most hotel rooms in NYC!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated in Armory Square and the staff is terrific. Very friendly and helpful. The area has museums, restaurants, coffee shops, etc all within walking was distance. Breakfast buffet was decent
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location and appeared almost a hidden.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so sweet and helpful!!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help was very friendly and helpful
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Room was very comfortable.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, great location, excellent breakfast- nice room!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We were there to see Ray LaMontagne at the OnCenter which was only a few blocks away. There were all kinds of great places to eat right around the corner. Breakfast was great and I was thrilled they had GF bagels! Price was right. We would stay again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The room was clean just need some dusting behind the bed and sofa.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is very accessible to restaurants. Our room was clean and the staff was very pleasant.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a huge and clean room. everything orderly. staff is very friendly and helpful. breakfast was sufficient. parking is available and secured. the only thing that is negative is the connecting room door. it does not seal the sound.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff, very helpful. Rooms were spacious and uncomfortable, and it is a very convenient location for the Landmark theater.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Front desk staff were very friendly and helpful. Rooms are a bit dirty/dusty in the details: windows, floor/counter sticky, etc. some breakfast items were stale and the convenience store has extremely limited options, bring everything you may need.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options, kitchenette was useful to have in room, as well as multiple USB-A chargers.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Rooms were spacious.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, attentive and helpful.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s down town and a bit dated but it was very comfortable with excellent amenities. Could stand to have another chair.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, clean, walkable area, quiet.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
No shuttle bus, and the breakfast was ok. The room was, clean, and the staff were amazing. The hotel is old, and need renovation.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was so sweet, rooms clean everything was really nice
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and our suite was very nice.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. The place was very clean and the staff were amazing! Planning to stay again real soon.
Stayed 1 night in Nov 2025