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Hilton Garden Inn Syracuse

3.0 star property
Hotel with free parking, in the vicinity of Syracuse University

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Photo gallery for Hilton Garden Inn Syracuse

Lounge
Exterior
Indoor pool
Reception
One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Two queen beds

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Two queen beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for One king one bedroom whirlpool suite

One king one bedroom whirlpool suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king one bedroom whirlpool suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed junior suite

One king bed junior suite | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed junior suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Sofa bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible one king bed room

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Accessible one king bed room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for One king bed with sofabed

One king bed with sofabed | Premium bedding, pillowtop beds, in-room safe, iron/ironing board

One king bed with sofabed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, pillowtop beds, in-room safe, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
6004 Fair Lakes Rd, East Syracuse, NY, 13057

What's nearby

  • Destiny USA - 9 min drive - 7.2 miles
  • Syracuse University - 11 min drive - 5.8 miles
  • The Oncenter - 11 min drive - 6.3 miles
  • Landmark Theatre - 11 min drive - 8.0 miles
  • JMA Wireless Dome - 12 min drive - 6.3 miles

Getting around

  • Syracuse Regional Transportation Center - 15 min drive
  • Albany Intl. Airport (ALB) - 129 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hilton Garden Inn Syracuse

Hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, Hilton Garden Inn Syracuse provides a grocery/convenience store, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Wild Goose Pub, serves dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A water dispenser, ATM/banking services, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Bathrooms with bathtubs and hair dryers
  • 42-inch LCD TVs with cable channels
  • Recycling, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Wild Goose Pub

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Syracuse
Hilton Garden Inn Syracuse
Syracuse Hilton Garden Inn
East Syracuse Hilton
Hilton East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel
Hilton Garden Inn Syracuse East Syracuse
Hilton Garden Inn Syracuse Hotel East Syracuse

Frequently asked questions

Does Hilton Garden Inn Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hilton Garden Inn Syracuse pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Syracuse?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Syracuse?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hilton Garden Inn Syracuse?

Check-out is at noon.

Where is Hilton Garden Inn Syracuse located?

Situated near the airport, this hotel is within 9 mi (15 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

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Hilton Garden Inn Syracuse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! The staff was very kind and helpful, the restaurant was delicious and accommodations excellent.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place.
Stayed 2 nights in May 2025

10/10 Excellent

Corey

Great time with the family
Stayed 1 night in May 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a nice area.
Stayed 1 night in May 2025

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely nice. Loved swimming and the hot tub
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an industrial park
Stayed 1 night in Apr 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff . Clean .
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel a short drive from Syracuse airport. Comfortable beds. Friendly and helpful staff. Good breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were restaurants closer. Breakfast and Dining Room food was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, and our dog enjoyed her first hotel as well:)
Stayed 1 night in Feb 2025

10/10 Excellent

Mary E.

Liked: Cleanliness, property conditions & facilities
Check in could’ve been smoother.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I like the layout of the rooms. the lobby area and restaurant/bar are nice
Stayed 1 night in Mar 2025

8/10 Good

krystle

Liked: Cleanliness, amenities, property conditions & facilities
Stay was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service when checking in and out!
Stayed 1 night in Jan 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Easy checkin great room and excellent service
Stayed 1 night in Mar 2025

8/10 Good

Sierra

Liked: Cleanliness, amenities
Everything was perfectly amazing with this place besides the fact when we went outside to smoke and we came back and the man at the front desk gave us a hard time saying we were gonna be charged a smoking fee because we smelled like smoke, even though we smoked outside and he clearly seen us come in and he stopped at the front desk to say that we never got charged a fee, but he was very rude and nasty
Stayed 1 night in Feb 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well taken care of. The staff was good and took great care of the customers that were there.
Stayed 1 night in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Very nice property, clean rooms. Nothing to do in the immediate vicinity. Front desk staff at check in was not very kind or friendly but gentleman in morning was fun. Overall good stay for what we needed.
Stayed 1 night in Mar 2025

10/10 Excellent

chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very professional. Rooms were large and well maintained. The bar and restaurant were very nice. The food and the staff were great
Stayed 1 night in Jan 2025

2/10 Terrible

Heather

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The first room was very dirty and staff was very loud and rude
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Kari-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. We will stay again when we visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025