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Embassy Suites Syracuse

Property class: 3.5

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Photo gallery for Embassy Suites Syracuse

A multi-level atrium with a central open space, surrounded by balconies and seating areas. - Embassy Suites Syracuse (East Syracuse)
A spacious lobby with a central reception desk, seating areas, and a high ceiling with skylights. - Embassy Suites Syracuse (East Syracuse)
A spacious lobby with a modern design, featuring a central seating area with sofas and a high ceiling with circular light fixtures. - Embassy Suites Syracuse (East Syracuse)
A modern bar area with a long counter, multiple seating options, and a decorative ceiling. - Embassy Suites Syracuse (East Syracuse)
A multi-level hotel interior with a central atrium, multiple balconies, and a bar area. - Embassy Suites Syracuse (East Syracuse)
Free cooked-to-order breakfast, a free manager's reception, and dry cleaning/laundry services are just a few of the amenities provided at Embassy Suites Syracuse. The on-site restaurant, The Eterie, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a large bed, two bedside tables with lamps, a headboard, and a view of the outside through sheer curtains.

Suite, 1 King Bed with Sofa bed, Microwave

8.8 out of 10
Excellent
(101 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave

A hotel room with a large bed, a headboard, a nightstand with a lamp, and a framed picture on the wall.

Suite, Multiple Beds, Microwave

  • 48 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A hotel room with a large bed, a desk with a mirror, a wardrobe, and a framed picture on the wall.

Room, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

8.8 out of 10
Excellent
(21 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Microwave

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Suite, Multiple Beds, Microwave

9.0 out of 10
Wonderful
(70 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Located in East Syracuse, Embassy Suites Syracuse is in the business district and near the airport. Palace Theater and The Lost Horizon are cultural highlights, and travelers looking to shop may want to visit Destiny USA and Central New York Regional Market. Check out an event or a game at JMA Wireless Dome, and consider making time for New York State Fairgrounds, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing and winery tours. Visit our East Syracuse travel guide
Map
6646 Old Collamer Road South, East Syracuse, NY, 13057

What's nearby

  • A paved path alongside a calm river, surrounded by lush greenery and trees.
    Old Erie Canal Historic State Park
    7 min drive - 5.6 miles
  • A store named 'TASTE NY | I ❤️ NY' with shelves of products and a display of jars.
    Destiny USA
    10 min drive - 8.0 miles
  • AMF Syracuse Lanes
    5 min drive - 4.7 miles
  • The Fun Junction
    7 min drive - 6.2 miles
  • NBT Bank Stadium
    11 min drive - 5.9 miles

Getting around

  • Syracuse Regional Transportation Center
    13 min drive
  • Hancock Intl. Airport (SYR)
    12 min drive

Restaurants

  • John & Sons Fly Road Market
    4 min drive
  • McDonald's
    17 min walk
  • Burger King
    4 min drive
  • Taco Bell
    17 min walk
  • Barbagallo's Express Mart
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Embassy Suites Syracuse pet-friendly?

Yes, Embassy Suites Syracuse allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Embassy Suites Syracuse?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Embassy Suites Syracuse?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites Syracuse located?

Situated near the airport, this hotel is 2.8 mi (4.6 km) from Palace Theater and within 6 mi (10 km) of Syracuse University and The Lost Horizon. Le Moyne College and AMF Syracuse Lanes are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites Syracuse Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 578 out of 1008 reviews
Rating 8 - Good. 209 out of 1008 reviews
Rating 6 - Okay. 97 out of 1008 reviews
Rating 4 - Poor. 73 out of 1008 reviews
Rating 2 - Terrible. 51 out of 1008 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place large lobby area Good parking Good staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room setup, it was clean and confortable to stay in. The free breakfast in the morning offers a good start for the day.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. The staff was very helpful and friendly. And of course the omelets for breakfast were great! Enjoyed the stay!
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and very nice. Room was great and comfortable. Bar was nice but slow service.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great being right off I90. The breakfast is superb. Bathrooms could use an upgrade but overall a decent property.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great stay. Clean rooms.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here! Close to SU,good rooms, great breakfast and fun happy hour! Staff always great too!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from room to staff and room was awesome. Awesome service. Cameron was always on point with breakfast. Great place to stay.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Quick and easy check in. Two free drinks for happy hour and a nice food spread all included. Breakfast was the best I ever had at a hotel.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS OUTSTANDING
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Good hot breakfast. Spacious room. Clean. Nice bedding and furnitures. Nice lobby.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best facilities we have stayed at. Price, parking, clean, comfortable excellent wish we had made this our first stop. Thank you for being a great place to stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the stay. Everyone was very helpful and friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the night and staff are all accommodating and helpful. The welcome drinks and the snack foods added the positive impression we felt! Breakfast buffet is particularly good. Room is so spacious too! We will definitely stay in your hotels in our future travels.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean as was the inside of the hotel. Also the breakfast was excellent and the kitchen staff were very friendly and helpful, this is the second time I have stayed at the hotel and highly recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the property was well maintained
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very comfortable. Just a little far out for getting back and forth to Liverpool.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean. The pool was out of service. The staff were friendly
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience, staff was helpful and friendly. What really iced the cake were the MTO omelets. I'm a big breakfast guy at hotels, definitely would recommend.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Staff was solid and so was the breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel with very kind staff. The free drink coupons were great, too! Overall, would definitely recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel design with spacious rooms and outstanding buffet breakfast. Great for meetings.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were excellent. The air conditioning in the room wasn’t working properly
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very easy. Staff exceptional!! Hotel slightly needed repair in room nothing big tho. Dinner was great 2 free drinks with managers reception in evening. Would stay again!
Stayed 1 night in Apr 2026