See all properties

DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Syracuse Destiny USA

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,002 reviews
Embassy Suites by Hilton Syracuse Destiny USA

About the neighborhood

Map
6301 Route 298, East Syracuse, NY, 13057

What's nearby

  • Destiny USA - 9 min drive - 6.7 miles
  • Syracuse University - 10 min drive - 5.2 miles
  • The Oncenter - 10 min drive - 5.6 miles
  • Landmark Theatre - 10 min drive - 5.9 miles
  • JMA Wireless Dome - 11 min drive - 5.6 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 11 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Cafe Kubal - ‬4 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

Upscale hotel near The Oncenter
Located close to Erie Canal Museum and Everson Museum of Art, DoubleTree by Hilton Hotel Syracuse provides a free roundtrip airport shuttle, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, a TV in the lobby, and 8 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Recycling, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Syracuse
DoubleTree Hilton Syracuse
DoubleTree Syracuse
Hilton DoubleTree Syracuse
Hilton Syracuse
Hilton Syracuse DoubleTree
Syracuse DoubleTree
Syracuse Hilton
Syracuse Hilton DoubleTree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
East Syracuse Doubletree
DoubleTree Hilton Syracuse Hotel
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse have a pool?

Yes, this property has an indoor pool.

Is DoubleTree by Hilton Hotel Syracuse pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Syracuse?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel Syracuse?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Syracuse provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11 PM on request.

Where is DoubleTree by Hilton Hotel Syracuse located?

Situated near the airport, this hotel is within 6 mi (10 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 551 out of 1008 reviews
Rating 8 - Good. 213 out of 1008 reviews
Rating 6 - Okay. 132 out of 1008 reviews
Rating 4 - Poor. 62 out of 1008 reviews
Rating 2 - Terrible. 50 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Lots of parking! Very nice facility with very friendly, helpful staff.
Stayed 1 night in May 2025

10/10

Nice quiet hotel
Stayed 1 night in Apr 2025

10/10

Quiet and safe.
Stayed 1 night in May 2025

10/10

Clean, comfortable room front desk staff was excellent priced right!
Stayed 1 night in Apr 2025

10/10

Check in was really quick as everyone was there for the Metallica concert
Stayed 1 night in Apr 2025

8/10

The front desk staff addressed my needs promptly and she was friendly.
Stayed 1 night in May 2025

10/10

Very happy with my room and facilities!
Stayed 1 night in May 2025

10/10

Staff was great
Stayed 2 nights in Apr 2025

10/10

Clean, close to the airport, delicious food and even better cookies!
Stayed 1 night in Feb 2025

10/10

Excellent!!! was very clean , the staff was very nice and professional
Stayed 2 nights in Apr 2025

10/10

It was near to our event venue, but also not far from the highway. There are restaurants located nearby as well as one in the hotel.
Stayed 1 night in Apr 2025

10/10

I appreciate the fact they actually change the bed sheets!
Stayed 2 nights in Apr 2025

10/10

Great staff , clean facility, cozy
Stayed 1 night in Mar 2025

10/10

Clean, comfortable, and quiet. We stayed for a concert at JMA Wireless Dome. I loved being able to check in on the app. We were able to get in a little early and got to the show early. I would stay here again.
Stayed 1 night in Apr 2025

10/10

Overall great stay and with proximity to the airport an extra bonus.
Stayed 1 night in Dec 2024

8/10

Need a bathroom exhaust fan. Beds are firm. Quiet room. Fit the bill for what we were looking for.
Stayed 1 night in Apr 2025

10/10

Was an easy drive to theater downtown.
Stayed 2 nights in Mar 2025

10/10

This was a very good stay the staff was friendly and thoughtful and the food was delicious.
Stayed 2 nights in Nov 2024

4/10

The walls are paper-thin. You can clearly hear conversations from the adjacent room.
Stayed 1 night in Apr 2025

10/10

Property is very nice. The staff super friendly and professional.
Stayed 1 night in Feb 2025

4/10

The hotel is basically a convention center. There were several meetings and events that made the lobby very crowded. The breakfast area an overcrowded and the cost wasn’t worth it. The bar didn’t open until 5:00 and with all the events and meetings it was impossible to enjoy the restaurant/bar.
Stayed 2 nights in May 2025

4/10

Wonderful property and pretty quiet. Love the pool amenity for the kids. Check in wasn’t the greatest. Usually when I’ve checked in the last, they provide how to get to the room, where we can park, what room number we’re in, and if there were any other questions. I had to open the key card to see what room we’re in. She simply was straight to the point of my name, ID, credit card, and told me i was done. I had to come back and inquire where i could park and what outside door leads me to the room.
Stayed 1 night in May 2025

6/10

The bed did not have the comfort, the room was not ver clean and towel were dirty and body wash dispenser was empty!
Stayed 4 nights in May 2025

10/10

We always stay before a flight out of convience of our group. This place never disappoints, warm cookie and all!
Stayed 1 night in Feb 2025

10/10

Excelente personal en el check in
Stayed 1 night in Jan 2025