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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Property amenity
Point of interest
Interior
Exterior
Candlewood Suites - Syracuse Airport, an IHG Hotel, balances convenience with comfort. Guests appreciate amenities like laundry facilities and the 24/7 business center. The 24-hour gym offers a place to unwind, and the location is praised for its airport accessibility.

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 4 min drive - 4.7 miles
  • Armory Square - 7 min drive - 7.1 miles
  • JMA Wireless Dome - 9 min drive - 8.5 miles
  • New York State Fairgrounds - 11 min drive - 10.9 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 13.2 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪APlus at Sunoco - ‬3 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Hotel near Syracuse University
You can look forward to a free roundtrip airport shuttle, a library, and laundry facilities at Candlewood Suites - Syracuse Airport by IHG. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Free self parking
  • Express check-out, a 24-hour front desk, and free newspapers
  • Luggage storage, laundry services, and a TV in the lobby
  • Guest reviews give good marks for the proximity to the airport
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with cable channels and DVD players
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

Similar properties

Lobby

Super 8 by Wyndham Liverpool/Syracuse North Airport

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 3,152 reviews
Super 8 by Wyndham Liverpool/Syracuse North Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

Is Candlewood Suites - Syracuse Airport by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites - Syracuse Airport by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites - Syracuse Airport by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites - Syracuse Airport by IHG?

Check-out is at noon.

Does Candlewood Suites - Syracuse Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight on request.

Where is Candlewood Suites - Syracuse Airport by IHG located?

Situated near the airport, this hotel is within 3 mi (5 km) of North Medical Family Practice, AMF Syracuse Lanes, and Hopkins Road County Park. The Fun Junction is 2.8 mi (4.5 km) away.

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Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 271 out of 1016 reviews
Rating 8 - Good. 206 out of 1016 reviews
Rating 6 - Okay. 141 out of 1016 reviews
Rating 4 - Poor. 161 out of 1016 reviews
Rating 2 - Terrible. 237 out of 1016 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long term parking and shuttle ride was very convenient.
Stayed 1 night in Aug 2025

6/10 Okay

Philip

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The roon was awful stench.They should provide breakfast
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a late night flight.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, found graffiti behind a light, scuffmarks where the beds used to be! overall a liveable room! very happy with the gazebo
Stayed 1 night in Oct 2025

8/10 Good

MICHAEL VINCENT

It was close to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options across the street
Stayed 1 night in Aug 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jun 2025

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was traveling through and picked this motel was very nice and convenient to get to.
Stayed 1 night in Apr 2025

8/10 Good

emily

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathtub had a large crack running down the middle. The shower curtain had cut outs.at the bottom so water could get on the floor.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Very nice
Stayed 1 night in Apr 2025

6/10 Okay

Susan

The night desk person was extremely rude to us and was not helpful no ride from airport to hotel after they said they would
Stayed 1 night in Aug 2025

8/10 Good

Dragon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full fridge & fuzzy feet

It was a great location for a decent price. They were training a new employee at check-in and it all went smoothly! The room could have been a little cleaner - fuzz on the floor stuck to my feet. The suite was wonderfully equipped with a full fridge!
Stayed 1 night in Jul 2025

2/10 Terrible

ERICA

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not work in our room area. Light shuts off in the bathroom. Even went in the shower. Dirty rug front desk not helpful. Since the phone did not work we could not get a wake up call and we're told someone would knock on our door but they did not.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting a friend.
Stayed 1 night in Apr 2025

4/10 Poor

Laurence

Disliked: Cleanliness, property conditions & facilities
Very sticky carpet. Room smelled.
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, amenities
Not much
Stayed 1 night in Jul 2025

8/10 Good

Jarritt

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, easy to check in and check out.
Stayed 1 night in Oct 2024

8/10 Good

ibnali

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean and quiet. My only caveat was the internet kept going in and out. I would easily recommend staying here. I’m a traveling nurse and I would come back here in a heartbeat.
Stayed 10 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator ice maker was working all night on its own and dumping ice all in the freezer.
Stayed 2 nights in Jul 2025

4/10 Poor

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
I would never stay here again. Girl at front desk was very polite but the room was awful.
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very convenient to airport. Nice clean room. No desk in room, and oddly (unsafely) light in bathroom goes off when exhaust fan times out. Got caught in shower in the dark and needed to feel my way out to open door so I could see to turn light on again.
Stayed 1 night in Jun 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms convenient to the airport
Stayed 1 night in Jun 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service
Staff was very friendly and helpful! Really liked my room as well, plenty of amenities.
Stayed 3 nights in Nov 2024

8/10 Good

ibnali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the place was quiet and very clean. My only caveat was the Internet kept going out but it was a small thing compared to everything else which was great.
Stayed 7 nights in Apr 2025

6/10 Okay

Robert

Disliked: Cleanliness
There was no soap in the room and I didnt get the wake up call I requested. Pretty basic stuff.
Stayed 1 night in Jun 2025

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