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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

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Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Studio Suite, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Room amenity
Point of interest

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

What's nearby

  • NBT Bank Stadium - 5 min drive - 4.5 miles
  • Destiny USA - 5 min drive - 4.7 miles
  • Armory Square - 8 min drive - 6.9 miles
  • New York State Fairgrounds - 11 min drive - 8.5 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 9.4 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Applebee's Grill + Bar - ‬14 min walk
  • ‪Plank Road Ice Cream - ‬2 min drive
  • ‪Zebb's Deluxe Grill & Bar - ‬20 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Hotel near Syracuse University
You can look forward to a free roundtrip airport shuttle, a library, and laundry facilities at Candlewood Suites - Syracuse Airport by IHG. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and a TV in the lobby
  • An elevator, a computer station, and a front-desk safe
  • Guest reviews give good marks for the proximity to the airport
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with cable channels and DVD players
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

Is Candlewood Suites - Syracuse Airport by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites - Syracuse Airport by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites - Syracuse Airport by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites - Syracuse Airport by IHG?

Check-out is at noon.

Does Candlewood Suites - Syracuse Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight on request.

Where is Candlewood Suites - Syracuse Airport by IHG located?

Situated near the airport, this hotel is within 3 mi (5 km) of North Medical Family Practice, AMF Syracuse Lanes, and Hopkins Road County Park. The Fun Junction is 2.8 mi (4.5 km) away.

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Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 151 out of 1000 reviews
Rating 2 - Terrible. 229 out of 1000 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Whitney

Liked: Amenities, property conditions & facilities
Near the airport, good for early morning flights. Has fridge, microwave and laundry facilities on site
Stayed 1 night in May 2025

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was traveling through and picked this motel was very nice and convenient to get to.
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Very nice place just a little dated.
Stayed 1 night in May 2025

4/10 Poor

Donna

Liked: Staff & service
Disliked: Property conditions & facilities
I would never stay here again. Girl at front desk was very polite but the room was awful.
Stayed 1 night in May 2025

8/10 Good

ibnali

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very clean and quiet. My only caveat was the internet kept going in and out. I would easily recommend staying here. I’m a traveling nurse and I would come back here in a heartbeat.
Stayed 10 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very convenient place for our vacation. There were basic dining options right across the street, and many more within a short drive. The room was a bit worn, but it was clean and everything worked. the staff was very helpful.
Stayed 6 nights in Mar 2025

4/10 Poor

Ann

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Pretty run down. A/c unit worked poorly and very loud so you couldnt sleep with it on. Though generally clean some areas needed some attention. Like an inch of dust on drapes
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
So close to the airport.
Stayed 1 night in Feb 2025

8/10 Good

ibnali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the place was quiet and very clean. My only caveat was the Internet kept going out but it was a small thing compared to everything else which was great.
Stayed 7 nights in Apr 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, property conditions & facilities
Our room was disgusting
Stayed 1 night in Apr 2025

8/10 Good

Lloyd

Liked: Cleanliness
The coffee pot did not work in the room.
Stayed 1 night in May 2025

8/10 Good

Jarritt

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, easy to check in and check out.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room itself was spacious. However they could use a few updates in the room.
Stayed 3 nights in Feb 2025

4/10 Poor

ulric

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaning of the place room lighting
Stayed 4 nights in Mar 2025

2/10 Terrible

joel

Disliked: Cleanliness, staff & service, property conditions & facilities
the sheets had stains on them
Stayed 1 night in Mar 2025

2/10 Terrible

Kathleen

Disliked: Cleanliness, property conditions & facilities
I chose this because it was close to the airport. It was disgusting. From the outside it looks fine, but it was the worst hotel I’ve ever stayed at. There is a hotel across the parking lot that I stayed in last time and I would recommend that one. I chose this one because it was cheaper, but it’s worth paying extra for the other hotel.
Stayed 1 night in Mar 2025

4/10 Poor

Dale

Disliked: Cleanliness, property conditions & facilities
Hotel is old. Rooms are not worth the rate. Furniture in room is from 1990s. The tv is old. Cable plan for tv was archaic
Stayed 1 night in Mar 2025

2/10 Terrible

Grace

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. The bed cover was dirty and there were many spider webs following down from the ceiling. The bathroom was not clean. We did not stay and I would advise management to improve the property and hire staff to clean the room
Stayed 1 night in Apr 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service
Staff was very friendly and helpful! Really liked my room as well, plenty of amenities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Good
Stayed 1 night in Feb 2025

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 7 nights in Dec 2024

2/10 Terrible

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
I would advise to not stay here. The rooms are dirty and smell of cigarette smoke. Shower and sink both were covered in mold, I also found hair on the kitchen counter top and bed. If I wasn’t beyond exhausted from driving from Maine I would have done better research of this place. If you had the choice of sleeping in this hotel or your car, choose your car.
Stayed 1 night in Mar 2025

4/10 Poor

Aileen

Room was in ill repair, holes in the walls, very little hot water to shower. Bed was comfortable.
Stayed 1 night in Jan 2025

4/10 Poor

Peggy

Disliked: Amenities, property conditions & facilities
Very dated, room was loud with the heater and refrigerator. Every time I turned over in bed, the motion sensor on the light in the kitchen went off. All.night.long. I was staying there for an early morning flight at the airport. Finally I just got up and went to the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snow wasn't cleared at entrance and parking area. Difficult walking.
Stayed 1 night in Feb 2025