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Candlewood Suites - Syracuse Airport by IHG

2.5 star property
Suburban hotel with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Exterior
Property amenity
Interior
Point of interest
Candlewood Suites - Syracuse Airport, an IHG Hotel, balances convenience with comfort. Guests appreciate amenities like laundry facilities and the 24/7 business center. The 24-hour gym offers a place to unwind, and the location is praised for its airport accessibility.

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (1 Queen Bed)

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

Highlights

Yard
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212

What's nearby

  • Destiny USA - 5 min drive - 4.7 miles
  • Armory Square - 8 min drive - 6.9 miles
  • JMA Wireless Dome - 10 min drive - 7.8 miles
  • New York State Fairgrounds - 11 min drive - 8.5 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 12 min drive - 9.4 miles

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Applebee's Grill + Bar - ‬14 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Hotel near Syracuse University
You can look forward to a free roundtrip airport shuttle, a library, and laundry facilities at Candlewood Suites - Syracuse Airport by IHG. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Additional perks include:
  • Free self parking
  • Express check-out, free newspapers, and an elevator
  • Luggage storage, a 24-hour front desk, and a computer station
  • Guest reviews give good marks for the proximity to the airport
Room features
All 115 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with cable channels and DVD players
  • Private yards, wardrobes/closets, and eco-friendly cleaning products

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Frequently asked questions

Is Candlewood Suites - Syracuse Airport by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites - Syracuse Airport by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites - Syracuse Airport by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites - Syracuse Airport by IHG?

Check-out is at noon.

Does Candlewood Suites - Syracuse Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight on request.

Where is Candlewood Suites - Syracuse Airport by IHG located?

Situated near the airport, this hotel is within 3 mi (5 km) of North Medical Family Practice, AMF Syracuse Lanes, and Hopkins Road County Park. The Fun Junction is 2.8 mi (4.5 km) away.

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Reviews

Candlewood Suites - Syracuse Airport by IHG Reviews

6.4

6.6

Cleanliness

8.2

Location

7.2

Staff & service

5.6

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 262 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 158 out of 1003 reviews
Rating 2 - Terrible. 236 out of 1003 reviews

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were very comfortable and heard no noises. Overall great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long term parking and shuttle ride was very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk assistance!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jacoquyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff I dealt with was kind, friendly, helpful and went above and beyond when I was checking in.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Nice , quite friendly staff .
Stayed 1 night in Aug 2025

10/10 Excellent

Steen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options across the street
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere clean and friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Jun 2025

6/10 Okay

Susan

The night desk person was extremely rude to us and was not helpful no ride from airport to hotel after they said they would
Stayed 1 night in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful, offering to drive us to a nearby restaurant to which we decided to walk. The bathroom in our room was in need of renovation but clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Liked: Amenities
Outstanding
Stayed 1 night in Jun 2025

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was traveling through and picked this motel was very nice and convenient to get to.
Stayed 1 night in Apr 2025

4/10 Poor

Rosemary

Liked: Staff & service, property conditions & facilities
This hotel is really worn down. The room smelled musty, the walls were stained, it was hard to find a power outlet and the dishes in the kitchen were stained. I will never stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Very nice
Stayed 1 night in Apr 2025

2/10 Terrible

ERICA

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not work in our room area. Light shuts off in the bathroom. Even went in the shower. Dirty rug front desk not helpful. Since the phone did not work we could not get a wake up call and we're told someone would knock on our door but they did not.
Stayed 1 night in Sep 2025

8/10 Good

Whitney

Liked: Amenities, property conditions & facilities
Near the airport, good for early morning flights. Has fridge, microwave and laundry facilities on site
Stayed 1 night in May 2025

6/10 Okay

Christine

Looks to be in transition. No sign on the road to show the entrance. Exterior is being painted. Room as clean, but sparsely furnished, and needs paint. Deadbolt door lock did not work.
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Liked: Staff & service
The staff was great. The room was dated, damp and dirty with questionable stains on the couch. The pull out mattress was almost non-existent.
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Very nice place just a little dated.
Stayed 1 night in May 2025

4/10 Poor

Laurence

Disliked: Cleanliness, property conditions & facilities
Very sticky carpet. Room smelled.
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, amenities
Not much
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The refrigerator ice maker was working all night on its own and dumping ice all in the freezer.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting a friend.
Stayed 1 night in Apr 2025

4/10 Poor

Christopher

Disliked: Cleanliness, amenities, property conditions & facilities
Where do I begin. Room smelled like cigarette smoke. Someone had wrapped a towel around the smoke detector in our room, I went to call the front desk & the phone didn’t work so went right back downstairs with a picture, they didn’t care and said it was like that in several rooms.. no sooner did I return to my room where my husband had just been walked in on by 2 other guests who were given the same room and room keys, almost immediately following our check in. Then the shuttle in the morning was okay, except they overbooked it so there wasn’t enough seats for the people they’d given the time slot for. I stay in both the candle wood suites on Fort Drum constantly and they are beautiful, what a shame this one is a dive. We won’t be back.
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
The ac didn’t work properly. The room was dirty and outdated. There was a very bad smell in the room. I would never stay here again.
Stayed 1 night in Jul 2025

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