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Hotel Sylva

2.0 star property
Hotel in Sylva with free parking

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Photo gallery for Hotel Sylva

Signature Double Room | 1 bedroom, desk, free WiFi, bed sheets
Exterior
Exterior
Lobby
Hiking

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Double Room

1 bedroom, desk, free WiFi, bed sheets

Signature Double Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room

Signature Room | 1 bedroom, desk, free WiFi, bed sheets

Signature Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

1 bedroom, desk, free WiFi, bed sheets

Signature Double Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
756 W Main St, Sylva, NC, 28779

What's nearby

  • Poteet Memorial Park - 4 min walk - 0.3 miles
  • Harris Regional Hospital - 5 min drive - 2.3 miles
  • Southwestern Community College - 8 min drive - 3.8 miles
  • Western Carolina University - 17 min drive - 9.3 miles
  • Harrahs Cherokee Casino - 25 min drive - 17.8 miles

Getting around

  • Asheville Regional Airport (AVL) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬6 min drive
  • ‪Zaxby's - ‬3 min drive
  • ‪El Patron Mexican Restaurant - ‬6 min drive
  • ‪Dalaya Thai Cuisine - ‬7 min walk

About this property

Hotel Sylva

Hotel in the mountains
Hotel Sylva provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Express check-out, smoke-free premises, and a TV in the lobby
Room features
All guestrooms at Hotel Sylva have perks such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with hair dryers and shampoo
  • 50-inch Smart TVs with digital channels
  • Coffee/tea makers, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open Sunday - Saturday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Sylva Hotel
Hotel Sylva Sylva
Hotel Sylva Hotel Sylva

Frequently asked questions

Is Hotel Sylva pet-friendly?

Yes, Hotel Sylva allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hotel Sylva?

Self parking is free at this property.

What time is check-in at Hotel Sylva?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Hotel Sylva?

Check-out is at 11:00 AM. Late check-out is available for USD 25 (subject to availability).

Where is Hotel Sylva located?

Situated in the mountains, this hotel is steps from Nantahala National Forest and Jackson County Historic Courthouse. Poteet Memorial Park and Country Side Bowling Lanes are also within 15 minutes.

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Hotel Sylva Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 101 reviews
Rating 8 - Good. 16 out of 101 reviews
Rating 6 - Okay. 7 out of 101 reviews
Rating 4 - Poor. 0 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hidden mountain gem!
Stayed 2 nights in May 2025

10/10 Excellent

Wyneisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy!
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable accommodations.
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a center point of town and we walked to Music by the creek. So fun-got to see fireflies.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Very clean rooms. Comfortable beds
Stayed 2 nights in May 2025

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and tastefully decorated rooms. Fantastic restaurant with cosy lobby area
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything downtown Sylva. Hotel is more modern than others in the area. Staff is friendly and helpful. Definitely would stay here again the next time I'm in Sylva!
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Feb 2025

10/10 Excellent

Lori

Liked: Amenities, property conditions & facilities
They were extremely accommodating for my request for a ground floor with parking right in front of my room. In the lobby was all kinds of extra items like Keurig creamer, sugar towels, etc., that you could come and get extra if needed they were extremely attentive. Rooms were very clean and updated. Lots of food options as well as 3 great breweries in walking distance. There is many hiking options close by!
Memorial Day
Hiking in the smokies
Stayed 1 night in May 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and safe environment right by the police station. Very modern with nice in room amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities
We loved our quick stop in Sylva. I loved that there was a code and no key. The communication via email and text was wonderful. The room was spotless and very accommodating. The rockers were a terrific way to rock away the stress of traveling. If you want comfort and quiet, this is the place.
From the front porch of our room.
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place. The town is small but has everything you need and very enjoyable. Same with the room
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Everyone was friendly and helpful. The room was very clean and comfortable. Very walkable location. Sylva is a wonderful town, much to explore, restaurants and breweries and local shops.
Stayed 3 nights in Apr 2025

10/10 Excellent

Keaten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very modern and clean. It was nice to be able to step right into downtown Sylva and enjoy the charm of the small town.
Stayed 2 nights in Mar 2025

6/10 Okay

Katherine

Liked: Cleanliness
Hotel Sylva is in a cute location and the owners have done a great job with the remodel. Our room was nicely decorated but smelled like fresh paint, the ac never cooled and the shower was only hot. We were only there for a night so we never complained. I think tge hotel is good for the town but slightly over priced.
Stayed 1 night in Apr 2025

8/10 Good

Francene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Apr 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, renovated hotel .Short walk to dining in downtown Sylva. Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay drank coffee in the morning from a local coffee shop. We were able to walk to a few different choices for food. The hotel was quite, clean and comfortable.
Stayed 2 nights in Feb 2025

8/10 Good

Ellen

Liked: Staff & service, amenities, property conditions & facilities
Exactly as pictured! I would recommend requesting a room on the Main Street side. We were on the opposite side and the road noise was too much even with our sound machine.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Ivon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

We love Hotel Sylva! Fantastic location, always clean and the best staff!
Stayed 1 night in Nov 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our party left something behind in a room. As soon as housekeeping staff found it they notified front desk, who notified us!! Then they kept it safe until we were able to retrieve it. It was very sentimental and we are absolutely thrilled that they went to so much trouble to get it back!
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
I like the new showers but dislike the TV. Also difficult to control sleeping temp.
Stayed 1 night in Mar 2025

6/10 Okay

tammie

Liked: Cleanliness, staff & service
Room was fine. Shower was nice but hot water wasnt very hot.
Stayed 2 nights in Feb 2025