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Hotel Sylva

2.0 star property
This mountain hotel offers the perfect blend of charm and practicality, with free self parking making exploration of the surrounding wilderness hassle-free.

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Photo gallery for Hotel Sylva

Signature Room | Desk, free WiFi, bed sheets - Hotel Sylva (Sylva)
Signature Suite | Bathroom | Hair dryer, towels, soap, shampoo - Hotel Sylva (Sylva)
Reception - Hotel Sylva (Sylva)
50-inch Smart TV with digital channels - Hotel Sylva (Sylva)
Exterior - Hotel Sylva (Sylva)
Hotel Sylva sits peacefully in the mountains, providing a welcoming retreat for travelers. Guests stay connected with in-room WiFi while enjoying the comforts of this cozy property. The lobby features a TV where visitors can relax after a day of mountain adventures.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Room

Signature Room | Desk, free WiFi, bed sheets

Signature Room

9.8 out of 10
Exceptional
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Double Room

Desk, free WiFi, bed sheets

Signature Double Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Signature Suite

Signature Suite | Living area | 50-inch Smart TV with digital channels

Signature Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Located in Sylva, Hotel Sylva is in the city center and in the mountains. Oconaluftee Visitor Center and Nantahala National Forest reflect the area's natural beauty and area attractions include Country Side Bowling Lanes and Barber Orchard Fruitstand. Cherokee Botanical Garden and Nature Trail and Santa's Land Family Theme Park and Zoo are also worth visiting. Visit our Sylva travel guide
Map
756 W Main St, Sylva, NC, 28779

What's nearby

  • Harrahs Cherokee Casino
    Harrahs Cherokee Casino
    23 min drive - 17.2 miles
  • Great Smoky Mountains National Park
    Great Smoky Mountains National Park
    27 min drive - 24.9 miles
  • Jackson County Historic Courthouse
    1 min walk - 0.1 miles
  • Poteet Memorial Park
    4 min walk - 0.3 miles
  • Country Side Bowling Lanes
    15 min walk - 0.8 miles

Getting around

  • Asheville Regional Airport (AVL)
    56 min drive

Restaurants

  • McDonald's
    3 min drive
  • Jack The Dipper
    4 min drive
  • Subway
    4 min drive
  • Mabel's Kitchen
    3 min drive
  • Zaxby's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Renovated entire property - July 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Sylva pet-friendly?

Yes, Hotel Sylva allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Sylva?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Hotel Sylva?

Check-out is at 11:00 AM. Late check-out is available for USD 25 (subject to availability).

Where is Hotel Sylva located?

Located in the heart of Sylva, this hotel is steps from Nantahala National Forest and Jackson County Historic Courthouse. Poteet Memorial Park and Country Side Bowling Lanes are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sylva Reviews

9.6

Exceptional

10

Cleanliness

8.8

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 157 out of 197 reviews
Rating 8 - Good. 29 out of 197 reviews
Rating 6 - Okay. 10 out of 197 reviews
Rating 4 - Poor. 0 out of 197 reviews
Rating 2 - Terrible. 1 out of 197 reviews

Reviews

Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!Great little town.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location couldn't be beat for a short stay in Sylva. The room was quite small and dark but clean. It was a hot one, so the ventilation system was blowing loudly throughout the night. We were grateful to be able to walk all over town and have a comfortable bed and warm shower.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times, it’s always clean and the staff is always polite and friendly. We love staying here!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, great stay close to restaurants and shops.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Room was super clean, the beds were comfortable. Great two-night stay:)
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Doggy items were a nice plus. My dog loved the blanket!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities
The room was really charming and clean and well taken care of. And the check in/out was super easy.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location. The staff is always friendly. They usually have reasonable rates. Rooms are small but comfortable and clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, amenities
The check in and check out system was easy, the room was clean, and they provided blankets and water cups for the dog. I especially liked how quiet the room was. I would like to introduce it to my friends, and I would like to use it again and again. Everything great place.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location…great staff…already booked two more stays!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable accommodations.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. Love downtown Sylva
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amarilys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, rooms comfortable, clean and renovated.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Allyson

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. A perfect location to shop and see beautiful Christmas lights. 10 out of 10 will be back in the future.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Walking distance to all the shops, restaurants and bars
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel Sylva is beautifully renovated, comfortable and very convenient to everything that the town has to offer. We love the staff. Everyone was very friendly and the room was comfortable. We will definitely be back.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jayanthi

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in Hotel Sylva. It's in a great location. You can walk to several restaurants. It's also a clean hotel with comfortable beds. The only downside is that it's downtown and you get some vehicle noise.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very clean with attentive staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Everything was very nice. Clean, comfortable, great location, especially for walking down Main Street.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and tastefully decorated rooms. Fantastic restaurant with cosy lobby area
Stayed 1 night in May 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and comfortable.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable motel in the center of town. A bit pricey though.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Amy

We love Hotel Sylva! Fantastic location, always clean and the best staff!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Wyneisha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy!
Stayed 1 night in Jun 2025