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Hotel Sylva

Property class: 2

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Photo gallery for Hotel Sylva

A modern bedroom with a large bed, dark wall paneling, two bedside tables, and a window with a view. - Hotel Sylva (Sylva)
A two-story motel with outdoor seating on the balconies, surrounded by greenery and hills. - Hotel Sylva (Sylva)
A compact kitchen with white cabinets, a microwave, and a refrigerator. There's a dining table with chairs and a small ottoman. - Hotel Sylva (Sylva)
A compact living space with a TV, a dining table, a chair, a small refrigerator, and a wardrobe with a hanging rack. - Hotel Sylva (Sylva)
A modern living room with a leather sofa, a wooden coffee table, and two bedside tables with lamps. - Hotel Sylva (Sylva)
Hotel Sylva provides a business center and more. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Signature Room

A modern bedroom with a large bed, dark wall paneling, two bedside tables, and a window with a view.

Signature Room

9.8 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

A hotel room with two beds, a desk, a television, and a bench.

Signature Double Room

9.8 out of 10
Exceptional
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room

A hotel room with two beds, a desk, a television, and a bench.

Signature Double Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite

A compact living space with a sofa, ottoman, kitchenette, and a lamp.

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

View all photos for King Bed

Desk, WiFi (free), bed sheets

King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Queen Room

Desk, WiFi (free), bed sheets

Double Queen Room

  • 30 sq m
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Located in Sylva, Hotel Sylva is in the city center and in the mountains. Oconaluftee Visitor Center and Nantahala National Forest reflect the area's natural beauty and area attractions include Country Side Bowling Lanes and Jackson County Green Energy Park. Barber Orchard Fruitstand and Cherokee Botanical Garden and Nature Trail are also worth visiting. Visit our Sylva travel guide
Map
756 W Main St, Sylva, NC, 28779

What's nearby

  • A large hotel building with a sign that reads "Cherrypal Casino Hotel."
    Harrahs Cherokee Casino
    23 min drive - 17.2 miles
  • A waterfall cascading over rocks in a forested area.
    Great Smoky Mountains National Park
    27 min drive - 24.9 miles
  • Jackson County Historic Courthouse
    1 min walk - 0.1 miles
  • Poteet Memorial Park
    4 min walk - 0.3 miles
  • Country Side Bowling Lanes
    15 min walk - 0.8 miles

Getting around

  • Asheville Regional Airport (AVL)
    56 min drive

Restaurants

  • McDonald's
    3 min drive
  • El Patron
    6 min drive
  • Starbucks
    5 min drive
  • Big Nick’s Bbq
    4 min drive
  • South of Philly
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Renovated entire property - July 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in fee: USD 25

Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 25

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 60 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Sylva pet-friendly?

Yes, Hotel Sylva allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Sylva?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Hotel Sylva?

Check-out is at 11:00 AM. Late check-out is available for USD 25 (subject to availability).

Where is Hotel Sylva located?

Located in the heart of Sylva, this hotel is steps from Nantahala National Forest and Jackson County Historic Courthouse. Poteet Memorial Park and Country Side Bowling Lanes are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sylva Reviews

9.6

Exceptional

10

Cleanliness

9.0

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 195 out of 238 reviews
Rating 8 - Good. 31 out of 238 reviews
Rating 6 - Okay. 10 out of 238 reviews
Rating 4 - Poor. 1 out of 238 reviews
Rating 2 - Terrible. 1 out of 238 reviews

Reviews

Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!Great little town.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean accommodation , bed was dreamy, friendly staff and location was right downtown
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great location. We parked, got checked in and went across the street for dinner. (AMAZING shrimp tacos) It was a Friday and live music was playing just down the street. ( walking distance)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times, it’s always clean and the staff is always polite and friendly. We love staying here!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Clean, no contact check in , modern
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable to everything downtown.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, great stay close to restaurants and shops.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy access to downtown
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location couldn't be beat for a short stay in Sylva. The room was quite small and dark but clean. It was a hot one, so the ventilation system was blowing loudly throughout the night. We were grateful to be able to walk all over town and have a comfortable bed and warm shower.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Sylva. The rooms have been updated and are really nice. The room was clean and the bed was comfy. Easy parking close to your room. Look forward to staying here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy after hours check in process. Free outdoor parking lot. Clean room and great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Room was super clean, the beds were comfortable. Great two-night stay:)
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities
The room was really charming and clean and well taken care of. And the check in/out was super easy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and comfortable accommodations.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location…great staff…already booked two more stays!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Doggy items were a nice plus. My dog loved the blanket!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location. The staff is always friendly. They usually have reasonable rates. Rooms are small but comfortable and clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Amarilys

Liked: Cleanliness, amenities, property conditions & facilities
Good location, rooms comfortable, clean and renovated.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property. Love downtown Sylva
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michiko

Liked: Cleanliness, staff & service, amenities
The check in and check out system was easy, the room was clean, and they provided blankets and water cups for the dog. I especially liked how quiet the room was. I would like to introduce it to my friends, and I would like to use it again and again. Everything great place.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great! Walking distance to all the shops, restaurants and bars
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and comfortable.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Allyson

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. A perfect location to shop and see beautiful Christmas lights. 10 out of 10 will be back in the future.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Amy

We love Hotel Sylva! Fantastic location, always clean and the best staff!
Stayed 1 night in Nov 2024