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Balsam Mountain Inn

2.0 star property
Hotel in Sylva with free breakfast and spa services

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Photo gallery for Balsam Mountain Inn

Lobby
Free daily continental breakfast
Front of property
Exterior
Front of property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

Highlights

Individually decorated
Heating
Hair dryer
Private bathroom
Champagne service
In-room massage
Children's books
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

Highlights

Individually decorated
Heating
Hair dryer
Private bathroom
Champagne service
In-room massage
Children's books
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

Highlights

Individually decorated
Heating
Hair dryer
Private bathroom
Champagne service
In-room massage
Children's books
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Individually decorated, free WiFi

Standard Room

Highlights

Individually decorated
Heating
Hair dryer
Private bathroom
Champagne service
In-room massage
Children's books
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
68 7 Springs Dr, Sylva, NC, 28707

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 2 min drive - 1.3 miles
  • Waterrock Knob - 14 min drive - 6.5 miles
  • Wheels Through Time Museum - 24 min drive - 14.2 miles
  • Maggie Valley Festival Grounds - 24 min drive - 14.5 miles
  • Cataloochee Ski Area - 34 min drive - 20.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 47 min drive

Restaurants

  • ‪Taco Bell - ‬8 min drive
  • ‪Papas & Beer - ‬8 min drive
  • ‪Maggie's Galley - ‬9 min drive
  • ‪Beach Mountain Diner - ‬9 min drive
  • ‪Haywood Smokehouse - ‬9 min drive

About this property

Balsam Mountain Inn

Hotel in the mountains
At Balsam Mountain Inn, you can look forward to free continental breakfast, shopping on site, and a coffee shop/cafe. Active travelers can enjoy hiking/biking at this hotel. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at Spirit of The Inn, the on-site restaurant. In addition to a library and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • Free self parking
  • Smoke-free premises, wedding services, and tour/ticket assistance
  • Concierge services
Room features
All 50 individually decorated rooms include amenities such as free WiFi.
More amenities include:
  • Bathrooms with hair dryers
  • Children's books, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • Coffee Shop
  • Spirit of The Inn
  • Spirit of The Inn Bar

Things to do

  • Hiking/biking trails
  • Library
  • Shopping

Family friendly

  • Children's books
  • Children's games

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains

Spa

  • In-room massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service

More

  • Electrical adapters
  • Heating
  • Individual decor

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Balsam Mountain Inn pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Balsam Mountain Inn?

Self parking is free at this property.

What time is check-in at Balsam Mountain Inn?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Balsam Mountain Inn?

Check-out is at 11:00 AM.

Where is Balsam Mountain Inn located?

Situated near the airport, this hotel is within 1 mi (2 km) of Nantahala National Forest and Blue Ridge Parkway Balsam Entrance. Smoky Mountain Jumphouse and Barber Orchard Fruitstand are also within 3 mi (5 km).

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Balsam Mountain Inn Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Originally couldn't make my Saturday night reservation due to circumstances beyond my control but the staff graciously (and without hesitation) changing it to the night after, even though this was a fully paid reservation and they didn't have to do so. My son ended up staying and he loved it! Thanks BMI for being so understanding and gracious! It helped the stressful weekend be much less so!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the inn before several years back, and decided to stay again. We love the historic look of the Balsam mountain Inn, we learned that it changed ownership a few years back and the new owners are looking to preserve the classic look that appeals to everyone so much. They want to keep it as original as possible which is great, the down side of that is they removed the window units from the rooms. This may sound bad to some but for me it was a welcomed trip back to my childhood of sleeping with the window open and a fan blowing which is surprisingly soothing. The property is secure so I felt safe and secure the whole time and the nighttime temperature was in the low 70’s and high 60’s so it was comfortable. After a full nights rest the continental breakfast is waiting for you, it was a full breakfast with eggs, bacon, sausage, biscuits and gravy, grits and muffins or yogurt if you desired. The staff was friendly and courteous, if you are looking for an escape to unplug this is your place, there are no televisions and they do have WiFi but they also have puzzles and board games to help reconnect with each other and disconnect from technology. Would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

hongjiao

Liked: Staff & service, property conditions & facilities
Nestled in a tranquil mountain village, this charming 19th‑century building offers a perfect blend of history and nature. Ideally located in the mid‑section of the Blue Ridge Parkway, it’s just a short drive downhill to reach. Friendly staff, delicious breakfast, and clear guest instructions make the stay even more enjoyable. Nights are peaceful, accompanied by the gentle chorus of insects. However, as with any historic property, a faint musty scent lingers. The pillows carried an oily smell, and the bathroom sink seemed in need of a deeper clean. The water‑saving faucet, required by local environmental regulations, can be a bit awkward to use—an infrared sensor option might be more convenient. Despite these small drawbacks, the serene setting, warm hospitality, and tasty breakfast make this a place well worth considering.
Stayed 1 night in Jul 2025