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Hotel Noorjahan Grand

3.5 star property
Hotel with free valet parking, a quick walk to Shrine of Hazrat Shah Jalal

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Photo gallery for Hotel Noorjahan Grand

Outdoor pool, open 8:00 AM to 6:00 PM, free cabanas, sun loungers
Front of property
Lobby
Executive Double Room, City View | Minibar, in-room safe, desk, rollaway beds
Rooftop terrace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Twin Room, City View

Executive Twin Room, City View | Minibar, in-room safe, desk, rollaway beds

Executive Twin Room, City View

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Minibar
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Double Room, City View

Executive Double Room, City View | Minibar, in-room safe, desk, rollaway beds

Executive Double Room, City View

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Minibar
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room, Non Smoking, City View

Premium Double Room, Non Smoking, City View | Minibar, in-room safe, desk, rollaway beds

Premium Double Room, Non Smoking, City View

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Minibar
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Single Room, 1 Twin Bed, City View

Business Single Room, 1 Twin Bed, City View | Minibar, in-room safe, desk, rollaway beds

Business Single Room, 1 Twin Bed, City View

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Minibar
Free bottled water
Cable channels
In-room safe
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, desk, rollaway beds

Family Suite, City View

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Minibar
Free bottled water
Cable channels
In-room safe
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Grand Suite, 1 King Bed, Accessible, City View

Grand Suite, 1 King Bed, Accessible, City View | Minibar, in-room safe, desk, rollaway beds

Grand Suite, 1 King Bed, Accessible, City View

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Minibar
Free bottled water
Cable channels
In-room safe
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Waves 1, Ritz Tower, Dargah Gate, Sylhet, 3100

What's nearby

  • Shrine of Hazrat Shah Jalal - 5 min walk - 0.3 miles
  • Shahi Eidgah - 20 min walk - 1.1 miles
  • Keane Bridge - 2 min drive - 1.2 miles
  • Shahjalal University of Science and Technology - 6 min drive - 2.8 miles
  • Adventure World - 10 min drive - 5.0 miles

Getting around

  • Sylhet (ZYL-Osmani Intl.) - 24 min drive

Restaurants

  • ‪Kin Bridge,Sylhet - ‬2 min drive
  • ‪Woondal Restaurant - ‬12 min walk
  • ‪Mughal Masala Restaurant - ‬1 min walk
  • ‪Pach Bhai Restaurant - ‬14 min walk
  • ‪Fulkoli - ‬2 min drive

About this property

Hotel Noorjahan Grand

Hotel near Shrine of Hazrat Shah Jalal
Located close to Shahi Eidgah and Keane Bridge, Hotel Noorjahan Grand provides a poolside bar, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas and sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and a TV in the lobby
Room features
All guestrooms at Hotel Noorjahan Grand include perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 6:00 PM

Property is also known as

Hotel Noorjahan Grand Sylhet
Noorjahan Grand Sylhet
Noorjahan Grand
Hotel Noorjahan Grand Hotel
Hotel Noorjahan Grand Sylhet
Hotel Noorjahan Grand Hotel Sylhet

Frequently asked questions

Does Hotel Noorjahan Grand have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM.

Is Hotel Noorjahan Grand pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Noorjahan Grand?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Noorjahan Grand?

Check-in begins at noon.

What time is check-out at Hotel Noorjahan Grand?

Check-out is at noon.

Does Hotel Noorjahan Grand provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Noorjahan Grand located?

Situated in Sylhet, this hotel is within 1 mi (2 km) of Shrine of Hazrat Shah Jalal, Shahi Eidgah, and Keane Bridge. Shahjalal University of Science and Technology and Adventure World are also within 6 mi (10 km).

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Hotel Noorjahan Grand Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 61 reviews
Rating 8 - Good. 17 out of 61 reviews
Rating 6 - Okay. 6 out of 61 reviews
Rating 4 - Poor. 8 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10

Great location and friendly stuff.
Stayed 3 nights in Dec 2024

6/10

Gym who work for front desk so bad behavior!!!
Stayed 3 nights in May 2025

8/10

Hotels is ok. Good location but can be little noises. Hotel need updating with decorating.
Stayed 1 night in Feb 2025

4/10

Overhyped place and they falsely advertise rooms on other websites. My experience was not so great. Staff was attentive to our needs however the rooms are not up to par. They advertise king bed for premium double rooms on their website and charge more for those than executive room. But when I checked in, I was told all their rooms have queen beds except for Grand suite room. One of my rooms had dirty stained carpets and no general amenities provided for some of our rooms.
Stayed 4 nights in May 2025

8/10

Check in was smooth. There was a minor issue with the room which was resolved very quickly and efficiently. GRM Mr Rony Hasan was very helpful and there was no issue thereafter. The hotel could do with some renovation but the staff were always cleaning, friendly and willing to assist whenever we saw them. Catering manager Mr Noyon was brilliant in looking after us. Food at the breakfast and the Antalya restaurant was delicious in particular the Pad Thai! I would highly recommend a stay at Noorjahan.
Stayed 7 nights in Jan 2025

8/10

Central location and very affordable. Breakfast is not great and is the same everyday. Hotel is abit outdated but comfortable and spacious rooms. Thank you Shumon and Shuhag (sorry if name is wrong) for great service. Cleaned room and provided extra towels etc when needed.
Stayed 8 nights in Nov 2024

8/10

Hotel itself is a little out dated but in the heart of syhlet city. Good roof top restaurent. Spacious room and very helpful staff. Booked 2 rooms (609 and 612 i think) Shumon and Shuhag were bery friendly and helpful when we needed something. Cleaned the room well. Hotel is within good budget.
Stayed 4 nights in Nov 2024

6/10

Good facilities. Food was not nice and the WiFi was poor.
Stayed 5 nights in Oct 2024

8/10

Was a great location Staff were very helpful
Stayed 12 nights in Aug 2023

6/10

The Room was dirty and nasty also very bad door lock. I stayed 3 days they never changed the bad sheet.
Stayed 3 nights in Jan 2025

4/10

Little bit good
Stayed 2 nights in Jun 2024

10/10

Overall excellent experience and enjoyable stay. Facilities - from Room (upgrade) to ‘Antalya’ dining, coffee shop and leisure were extremely good. Staff at all levels from MD to Reception, including Restaurant and Housekeeping were courteous, genuinely caring and professional.
Stayed 2 nights in Mar 2023

4/10

Not good
Stayed 1 night in Nov 2024

10/10

I enjoyed staying at the Hotel, Zakir was very attentive to my needs. The hotel is ideally located and has a very good standard. I would recommend it to others. I was a little disappointed though with the gym out of service. I guess something like this can't always be avoided.
Stayed 2 nights in Apr 2024

8/10

We enjoyed our stay, although the hotel is a little rough around the edges. Some of the rooms had an awful chemical smell, the noise pollution from outside was 24/7. Staff are really helpful and friendly, service from hotel staff was excellent but the hotel restaurants were very slow. Location is great for shopping trips in Sylhet.
Stayed 16 nights in Oct 2023

4/10

I recently stayed at Noor Jahan Grand in Sylhet, and unfortunately, my experience was not pleasant. I had booked a Premium Deluxe room through Hotels.com, but upon check-in, the receptionist initially gave me a Deluxe Double, which was much smaller than what I had reserved. After pointing this out, they changed my room, but the issues did not end there. The cleanliness of the room was below standard. The toilet was not properly cleaned, and it was evident that the cushion covers and cushions had not been washed after previous use, as there were visible stains. This was quite disappointing, especially for a hotel that markets itself as a premium option. Overall, the service and cleanliness did not meet my expectations, and I would not recommend this hotel unless they improve their standards.
Stayed 1 night in Feb 2025

8/10

the noor jahan is in a prime location and was close to everything we needed. the rooftop restaurant, pool and ambiance was fantastic! however the rooms are a little run down and our toilet stopped working in the middle of the night with no mechanic available to fix it. other than that issue, we really did enjoy our stay.
Stayed 2 nights in Mar 2023

6/10

As mentioned in ratings.. Decent but not grand.
Stayed 12 nights in Aug 2023

6/10

Second time we’ve visited, sadly the hotel seems to have dropped in quality. For starters they messed up our booking, which we luckily noticed before arrival and mostly sorted out. 2 out of 4 rooms were booked for different dates and after sorting out only 3 out of 4 rooms were ready to use. Staff are friendly and helpful. Restaurants are as slow as ever, all orders take minimum 1 hours (minus the one time I set my phone timer and said I’m gonna take them up on the 30 mins they said it would take, it took 35 mins which is okay. We got a fright one night when they decided to smoke out the whole floor at 12:30am to kill mosquitos, we woke up choking on smoke. Some pre warning would have been good, as we thought the hotel was on fire. Overall quality and comfort isn’t great, I’d say it’s like a 2/3 star experience. The roof and pool are the highlights, but even they have lost their appeal somewhat.
Stayed 16 nights in Dec 2024

4/10

Room was very smelly ...i think mainly damp. Very off putting. bed sheets were not the cleanest...i think they were very old even if clean . Fridge wasn't working. Didnt get city view that i booked for . Worst of all i only found out once i checked in that ..only allowed to use the pool for 1 hr during my stay. Unbelievable...the reason i made the booking was for the pool. It was 38c that day. Yet they never mentioned that on the website ..even when checking me in they didnt mention that use was only for 1 hr. Stayed in hotels in over 30 countries yet never been told that i can use pool for only 1 hour.
Stayed 1 night in Sep 2024

2/10

This place is nothing like the photos. Hotel is completely outdated. I booked the royal double room it was so small and was not what the pictures showed. Bathroom shower floor was broken, and sink, super dirty. Place just needs renovation. Greeting from Reception was poor. Eventually they gave me much better room, transportation going to this hotel is very bad because there is construction front of the hotel. Overall I would not recommend if you’re looking for a clean place. Breakfast was decent and do not provide bottle water and have to pay. Floor Staff was very friendly and helpful.

10/10

We really liked our stay here and we were very well looked after. We had booked 3 rooms as a family and as it was during the protests/riots recently the hotel was practically empty so we got the pick of the rooms. Sanzina at reception really looked after us and made sure we had everything we needed. The rest of the staff were very accommodating aswell especially the guy who cleaned my room as he made sure I had 3 towels everyday & just got me whatever I needed. I had the corner room which had two big windows which I liked (I am claustrophobic) so wouldn’t have wanted a room with no or small windows. Breakfast was generally good, I would however recommend more fruit and/or healthier foods ie wholemeal chapatti. Just a few minor points, there is a damp smell in some areas which the hotel is trying to sort out, but it is a hot humid country so probably difficult, maybe tiled flooring would be better. I would also recommend having creamer or milk in the rooms for tea/coffee, maybe change up the variety at breakfast a bit more as we were there for 10 nights and the brekkie got a bit boring albeit there was a good selection. Overall a great hotel, probably the best in the area and we all felt at home and the staff looked after us very well.
Stayed 10 nights in Jul 2024

6/10

Communication before checking in was really poor. To date I have not been contacted about my query. We even tried to phone them but they didn’t pick up. (Including Hotel.com themselves) During the stay it was not much better: we requested an additional bed/mattress (room was supposed to sleep 3) but only received this after asking twice and on the second day of our trip. We also requested for a bathrobe but this was only given to us on day 4 of our booking. Staff were friendly so no issues there but they don’t seem to respond to queries unless you ask multiple times. There seems to be a mild bed bug problem as 2/3 of us were bitten on legs and back. However I do have high praise for being mosquito free which is really hard in Bangladesh so well done! Facilities were really nice, in and out of the room; however the WiFi was atrocious to the point where 3G did a better job hotspotting my laptop than the actual WiFi and I was unable to work; definitely an area of improvement for working travellers. Food was really nice, loved the breakfast options!! The pool and skyline view were exceptions in my opinion. Can see that this hotel is on its way up to being really good but still improvements required.
Stayed 7 nights in Aug 2024

8/10

Overall, this hotel looks good. Apart from cleanliness, hygiene. Not all rooms have a window that can be opened or there is no window to open at all. The windows are so dirty that you can hardly see anything outside. The rooms are cleaned with some smelly chemicals/Grand Suite room/. You can also book room 915 or 916 directly at the hotel /The Royal Suites/. These rooms are equipped with a small kitchenette, NO plates, pots, cutlery, just nothing. If you want to cook something, you have to go to the store and buy something to cook and eat. This kitchen is just decoration. As for the city of Sylhet, it is a city where, after leaving the hotel, you are attacked by street beggars. At every turn, there is no place in this city without people collecting money. This is really very unpleasant and makes you not want to take a normal walk on the street. Apart from tea fields and two rivers over 50 km away, there is nothing to look at. never again
door to the room
electric cable with makeshift insulation
Electrical socket for TV
wardrobe in the room
Stayed 5 nights in Nov 2023

4/10

Stayed 2 nights in Jan 2025