Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 82616048938
We should mention
This property does not have elevators
About the neighborhood
Darlinghurst, a neighborhood in Sydney, is home to The Sarah by Urban Rest. Sydney Opera House and Sydney Harbour Bridge are notable landmarks, and travelers looking to shop may want to visit Martin Place and Pitt Street Mall. Luna Park Sydney and Taronga Zoo are not to be missed. Visit our Sydney travel guide
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.
What time is check-out at The Sarah by Urban Rest?
Check-out is at 10:00 AM.
Where is The Sarah by Urban Rest located?
Located in Darlinghurst, this aparthotel is within a 15-minute walk of St Vincent’s Hospital and Hyde Park. Capitol Theatre and Sydney Town Hall are also within 1 mi (2 km). Kings Cross Station is 8 minutes by foot and Museum Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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The Sarah by Urban Rest Reviews
Reviews
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Property itself was really clean and well decorated. I didn’t mind how small the room was because it had nice big windows and balconies and everything I needed. It was a bit strange having to walk through the closed cafe downstairs to get to the room but I would stay here again.
Check in process is beyond inconvenient. Never had a worse experience. If you want people to check in online then let them know ahead of time. I'm juggling luggage on the street trying to check in with your phone staff. Filling online forms, scanning ID etc just to open the hotel entrance door. That is the first and last time for me.
The location of the Sarah cannot be beat. Its compact but charming and cosy, and has everything you need for short stay aside a full length mirror. Sleep quality is really good and the staff are lovely and very responsive given they arent on site.
Incredibly cute hotel! Loved how convenient it was. Would love stay again and try the other rooms in future. Disabled bedroom was a bit of a tight squeeze and had a glitchy automatic door. Otherwise a very easy and lovely experience.
Absolutely awful.
#1. We were supposed to receive check-in instructions 48 hours before our arrival. We did not. I tried to reach out to Urban Rest, but no one would answer. I finally reached out to Expedia the night before, and they were able to get a hold of Urban Rest and have our check-in instructions e-mailed to us.
#2. It was 38c(98f) in Sydney when we checked in. There is no temperature control in the place. No thermostat. The room was well over 40c(100f). They provided a small plug-in AC unit, which we plugged in immediately, only to find that it did not work. I reached out to Urban Rest (they are not easy to get a hold of), and was told to use the fans in the room, which there were none. I was then told that it was supposed to be cooler tomorrow. Meaning: 'you will be miserable today, miserable tonight, but you may be a little less miserable tomorrow.'
#3. There is no parking near the location. But what is worse is that they were useless in helping. Q: Can we park on the street? A: I don't know. Q: Is there a parking garage nearby? A: I don't know.
#4. The majority of the time the code to unlock the door didn't work. And since there are no employees, you just have to send there entering it repeatedly until it does.
#5. The room is TINY. I've been in small hotel rooms before, but this is so small the sink doesn't fit in the bathroom. It's out next to the bed.