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Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

4.0 star property
Travelers can start their day feeling refreshed at the 24-hour gym or wind down with a favorite drink from the conveniently located bar

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Photo gallery for Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

Premium bedding, minibar, in-room safe, desk - Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection (Parramatta)
Bar (on property) - Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection (Parramatta)
Terrace/patio - Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection (Parramatta)
Hallway - Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection (Parramatta)
Building design - Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection (Parramatta)
Located in the heart of Parramatta, Holiday Inn & Suites Parramatta Marsden Street provides a modern retreat with attentive staff. Guests can maintain their fitness routine at the 24-hour gym, enjoy drinks at the bar, and stay connected with in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Parramatta, a neighborhood in Sydney, Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection is in a shopping district and near a boardwalk/promenade. Westfield Parramatta Shopping Centre and DFO Homebush are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parramatta Park. Looking to enjoy an event or a game? See what's going on at CommBank Stadium or Accor Stadium. Visit our Sydney travel guide
Map
100 Marsden St, Parramatta, NSW, 2150

What's nearby

  • Parramatta river Sydney.; Shutterstock ID 22189231
    Riverside Theatres
    16 min walk - 0.9 miles
  • Westfield Parramatta Shopping Centre
    2 min walk - 0.1 miles
  • Parramatta Park
    9 min walk - 0.5 miles
  • CommBank Stadium
    19 min walk - 1.0 mile
  • Rosehill Gardens Racecourse
    4 min drive - 2.4 miles

Getting around

  • Parramatta Station
    9 min walk
  • Castle Hill Station
    13 min drive
  • Sydney Airport (SYD)
    32 min drive

Restaurants

  • Starbucks
    5 min walk
  • Nadia's Café
    5 min walk
  • Kernel's Popcorn
    5 min walk
  • Iconic Cafe
    4 min walk
  • Pie Face
    4 min walk

About this property

Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

Upscale hotel near Westfield Parramatta Shopping Centre
Located close to St Patrick's Cathedral and Parramatta Park, Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection provides dry cleaning/laundry services, a bar, and a 24-hour gym. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, an elevator, and a gift shop
  • Luggage storage and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection have comforts such as premium bedding and first-run movies, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels and first-run movies
  • Kitchenettes, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 to 15 per person
  • A bar/lounge

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels
  • First-run movies

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 15 to 15 for adults, and AUD 0 to 15 for children
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Marsden Hotel Parramatta
Marsden Hotel
Marsden Parramatta
The Marsden Hotel
Marsden Hotel Parramatta
Holiday Inn Suites Parramatta Marsden Street
Holiday Inn Suites Parramatta Marsden Street an IHG Hotel
Holiday Inn & Suites Parramatta Marsden Street by IHG Hotel
Holiday Inn & Suites Parramatta Marsden Street by IHG Parramatta

Frequently asked questions

Is Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 25 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection located?

Located in Parramatta, this hotel is within a 10-minute walk of Westfield Parramatta Shopping Centre and Parramatta Park. St Patrick's Cathedral and CommBank Stadium are also within 1 mi (2 km). Parramatta Station is 9 minutes by foot and Sydney Parramatta Station is 10 minutes.

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Reviews

Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 275 out of 473 reviews
Rating 8 - Good. 129 out of 473 reviews
Rating 6 - Okay. 34 out of 473 reviews
Rating 4 - Poor. 17 out of 473 reviews
Rating 2 - Terrible. 18 out of 473 reviews

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, friendly staff, secure parking and walking distance to shopping cafes.
Stayed 1 night in Oct 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was secure but not many spots available.very well presented. Staff very polite. Great room
Stayed 2 nights in Oct 2025

10/10 Excellent

Mose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite surprising. Very clean and the staff were great. For the price we paid it exceeded our expectations. This will be our permanent hotel every time we come to Parramatta from now on. Thanks again 🙏
Stayed 2 nights in Oct 2025

10/10 Excellent

Pranay

Liked: Cleanliness, staff & service, property conditions & facilities
I had a quite pleasant stay at Gladius. The staff were very friendly and handled everything with care. The location is also convenient with public transport being nearby. The room was clean and quiet.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean place to stay that I will now continue to use.
Stayed 7 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional. The property was very clean and smells good.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything yet incredibly peaceful!

So convenient & so quiet! Our room was large, comfortable & well equipped
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a pleasant surprise. Seems to have been recently renovated. Very clean and the staff were helpful. Recommend.
Stayed 1 night in Jul 2025

8/10 Good

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and staff very helpful. Only downside is the limited secure parking which costs $25 per night
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. All staff excellent, especially the gentleman and Princess at reception.
Stayed 2 nights in Feb 2025

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean with friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable and thoroughly clean room. Staff were excellent. Great value for money. Highly recommend for anyone not needing in-house lunch or dinner.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very comfortable and quiet.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice place convenient location
Stayed 2 nights in Jul 2023

10/10 Excellent

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Hotel is amazing, the staff are friendly and it was clean. Easy to get to and they assisted us with finding free parking as their car park was full. All amenities needed in the room 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Aqib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was awesome.very clean and fancy. All The staff was also very helpful and polite. Will defintley be staying here again if I come visit again
Stayed 12 nights in Jun 2024

10/10 Excellent

Cayley

Liked: Cleanliness, staff & service, property conditions & facilities
On site staff member at check-in was amazing! Clean property and super comfy bed. Would definitely stay again
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place to stay.

Quiet, comfortable and clean. Friendly and helpful staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and staff were very helpful and friendly. Will definitely book hotel again.
Stayed 5 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
I had a late check in, I spoke with the reception twice, he text me all the details. Absolutely brilliant. Best service I’ve had in a while, my room was fantastic, clean. Definitely book again
Stayed 1 night in May 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Max and his team were very friendly and fabulous. Ensuing your stay was as comfortable as possible.
Stayed 2 nights in Feb 2025

8/10 Good

Christeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Good location, clean, staff friendly. Bed a bit hard.
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Place was amazing very clean and tidy, friendly staff and happy to help with any questions. Housekeeping is done daily. I loved how house keeping came in during the day when we wen’t there and made our bed and tucked my daughters favorite toy into bed also and laid out her favorite raiders throw blanket across our bed that she had on there also. It really made our day when we got back afer a busy day 😊. Would definitely recommend staying here while in the area. Works happily to return again 😉
Stayed 3 nights in May 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for what it is and where it is. Friendly staff.
Stayed 2 nights in Oct 2024