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Hotel Hacienda

3.0 star property
Stay steps from SEA LIFE Aquarium in Sydney, where vibrant energy and friendly hotel staff ensure exceptional service throughout your stay.

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Photo gallery for Hotel Hacienda

Interior detail - Hotel Hacienda (Redfern)
Interior - Hotel Hacienda (Redfern)
Acapulco Suite | Private kitchen - Hotel Hacienda (Redfern)
Interior detail - Hotel Hacienda (Redfern)
Dos Jefes | City view - Hotel Hacienda (Redfern)
Hotel Hacienda in Sydney's bustling center offers a welcoming atmosphere with helpful staff. Guests enjoy practical amenities like free in-room WiFi, luggage storage, concierge services, outdoor furniture, and a vending machine.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Acapulco Suite

Acapulco Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Dos Jefes

Dos Jefes | Soundproofing, iron/ironing board, free WiFi, bed sheets

Dos Jefes

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

7.0 out of 10
Good
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(37 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Redfern, a neighborhood in Sydney, Hotel Hacienda is in the suburbs and near a metro station. Circular Quay and Overseas Passenger Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Sydney Aquarium and Taronga Zoo. Looking to enjoy an event or a game while in town? See what's going on at Accor Stadium. Visit our Sydney travel guide
Map
179 Cleveland Street, Redfern, NSW, 2016

What's nearby

  • University of Technology Sydney
    University of Technology Sydney
    7 min walk - 0.4 miles
  • University of Sydney
    University of Sydney
    7 min walk - 0.4 miles
  • Capitol Theatre
    Capitol Theatre
    16 min walk - 0.9 miles
  • Wet pavement reflection of the new International Convention Centre Sydney illuminated at night
    International Convention Centre Sydney
    19 min walk - 1.0 mile
  • Central Park
    5 min walk - 0.3 miles

Getting around

  • Sydney Redfern Station
    5 min walk
  • Redfern Station
    6 min walk
  • Sydney Airport (SYD)
    21 min drive

Restaurants

  • The Eveleigh Hotel
    3 min walk
  • A Bowl Of Noodles
    5 min walk
  • Calico Cafe
    3 min walk
  • Concrete Jungle Cafe
    6 min walk
  • Khao Yum Thai
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Is Hotel Hacienda pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 30.00 per night. Limited spots are available.

What time is check-in at Hotel Hacienda?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of AUD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Hacienda?

Check-out is at 11:00 AM. Late check-out is available for AUD 25 (subject to availability).

Where is Hotel Hacienda located?

Located in Redfern, this hotel is within 3 mi (5 km) of SEA LIFE Sydney Aquarium, Star Casino, and Overseas Passenger Terminal. Circular Quay and Sydney Opera House are also within 3 mi (5 km). Redfern Station is 6 minutes by foot and Central Light Rail Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Hacienda Reviews

7.2

Good

7.4

Cleanliness

6.8

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 226 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 269 out of 1004 reviews
Rating 4 - Poor. 105 out of 1004 reviews
Rating 2 - Terrible. 77 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff helpful and offered advice on where to eat.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ryan

Friendly staff and very nice room
Stayed 1 night in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, cafe and hotel nearby, 5 minutes to Redfern station.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Vangeesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been easier if the room had a kettle, rather than asking the staff for it. The staff was very helpful. I could keep my luggage and leave before check-in later.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Madeleine

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were great. The water pressure in the shower was amazing. Would definitely return.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very kind staff, amenities are good
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location, very clean, good for the price! Only thing is best to bring ear plugs because there's very little sound proofing, but you get what you pay for.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Krishna Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Bedsheet was not changed. Other wise it was clean. Staff friendly and helpful especially Alina
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

gracie

Liked: Cleanliness, staff & service, amenities
overall great place a little noisy but bearable however haven't yet received security deposit back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Clean & cozy room, staff were super lovely & accomodating ☺️
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025
Verified

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff nember was great. The room was good for a budget option. Great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

RONALD

Liked: Property conditions & facilities
Staff were amazing. Under bed and vanity very dusty. Found ol bottletop under bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed. The staff were very helpful and friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

DR JACQUELINE KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly helpful staff. Access to snacks and drinks afterhours. Super convenient next to central (was celebrating a friend’s birthday nearby). Great stay!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jasmyn

Liked: Cleanliness, property conditions & facilities
The staff were really nice. The rooms were small but clean. Would love to see a hook or a towel rail in the bathroom. Great price, would stay again
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Value. Lovely staff
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
The towels were changed daily but I was booked in for 13 nights and didn't notice a change of bedding. As i said earlier the staff we're friendly and polite.
Stayed 13 nights in Jan 2026
Verified

6/10 Okay

Gillian

Liked: Cleanliness
Staff were courteous and friendly. Room was clean and the reception area was clean. Rather disappointed in the lack of facilities for preparing our food. A bare minimum. Even though on some websites it appears there was a restaurant. Rather noisy at night due to work being carried out on railway lines. Convenient for Central station
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Basic room but fine for what I needed. Really comfy bed and great shower, nice towels. Reception staff were really helpful and also stored my luggage for a few hours after check out. Some noise from the train station but ear plugs fixed that and I slept really well. Would use again
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Allee-Louise

Disliked: Cleanliness
Staff were lovely, great location, comfy mattress. Bathroom was quite dirty, old hair still stuck on the shower walls and mould everywhere. Not as sound proofed as you would think.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, delicious food in the restaurant all in a convenient location.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful and friendly staff.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great location and relaxed.
Stayed 3 nights in Aug 2023