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Get an overview of this hotelLuxury The Rocks hotel in Sydney Central Business District, walk to Circular Quay

Popular property highlights

Free WiFi
Restaurant
Swimming pool
Business center
Laundry facilities

Location

Located in Sydney Central Business District, this luxury hotel is within a 5-minute walk of Museum of Contemporary Art and Circular Quay. The Rocks Markets and Sydney Observatory are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Hotel Features

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 565 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-La Hotel, Sydney features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 20452 square feet (1900 square meters) include conference space. This luxury hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

Shangri-La Hotel, Sydney is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Elevator 
  • Fitness facilities 
  • Full-service spa 
  • Indoor pool 1 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Year Built - 1992 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Valet parking (surcharge) 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Computer station 
  • Smoke-free property 
  • Conference space size (meters) - 1900 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Concierge services 
  • Conference space size (feet) - 20452 
  • Shopping on site 
  • Ballroom 
  • Spa tub 
  • Total number of rooms - 564 
  • Number of floors - 36 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese
  • Japanese

Parking

Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • In-room childcare (surcharge) 
  • Television 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Desk 
  • In-room safe (laptop compatible) 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.

Shangri-La Hotel, Sydney has 2 restaurants on site.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Golfing nearby 
  • Hiking/biking trails nearby 

Spa Services

CHI The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Minimum age to access spa is 16 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Special check-in instructions:

This property enforces a strict dress code in Blu Bar on 36 restaurant. For details, please contact the property using the number provided on the booking confirmation email.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 250.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Debit cards not accepted
UnionPay
Cash or credit card deposit required
Number of children who can stay free - 11

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: AUD 100 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 42 per person (approximately)
  • Valet parking fee: AUD 58 per night (in/out privileges)
  • Rollaway bed fee: AUD 250.00 per night
  • Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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