Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 9, 2024 on Expedia
Comment from Hotel Management
Apr 10, 2024 by Nick, Hotel Management
Dear Jonathan,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager
by A verified traveler
Posted Apr 9, 2024 on Expedia
Close to Central station
Comment from Hotel Management
Apr 10, 2024 by Nick, Hotel Management
Dear Lai,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager
by A verified traveler
Posted Apr 1, 2024 on Expedia
excellent location for events or simply wanting to be near central station during your travels. Super convenient
Comment from Hotel Management
Apr 3, 2024 by Nick, Hotel Management
Dear Rachael,Thank you for your positive feedback! We are delighted to hear that you enjoyed our excellent location. We are glad you found your overall experience fantastic.We look forward to welcoming you back in near future!Kind Regards,Nick ThapaRooms Division Manager
by A verified traveler
Posted Mar 31, 2024 on Expedia
Comment from Hotel Management
Apr 2, 2024 by Nick, Hotel Management
Dear Sukhdeep,Thank you for sharing your positive experience with us!We are delighted to hear that your stay was comfortable, and enjoyable.Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Nick ThapaRooms Division Manager
by A verified traveler
Posted Mar 30, 2024 on Expedia
Had an enjoyable stay would recommend to friends and family .
Comment from Hotel Management
Apr 3, 2024 by Nick, Hotel Management
Dear Danielle,Thank you for your positive review! We are thrilled to hear that you had an enjoyable stay and would recommend us to your friends and family. We look forward to welcoming you back in the future!Kind Regards,Nick ThapaRooms Division Manager
by A verified traveler
Posted Mar 27, 2024 on Expedia
A rather sterile hotel surrounded by dirty challenging environment .
Comment from Hotel Management
Apr 3, 2024 by Nick, Hotel Management
Dear Brigid,Thank you for sharing your feedback. We apologize if the surrounding environment did not meet your expectations. We hope that you would agree that we have limited control over external factors. Nonetheless, we trust that your stay with us was comfortable and enjoyable.We look forward to welcoming you back to our hotel. Kind Regards,Nick ThapaRooms Division Manager
by A verified traveler
Posted Mar 26, 2024 on Expedia
The hotel is a short walk to the light rail and central station and a short walk to many lovely restaurants and shopping districts. The buffet breakfast was great, staff friendly, a well-equiped gym and a nice indoor pool, spa and sauna. The rooms were quite a good size, lots of space, very quiet with blackout blinds for a good night sleep. The only thing that might need updating is a smart TV as only options were TV channels and movies to purchase. The brewery/put onsite was also handy. Staff pleasant and helpful and just left you alone. Would stay there again.
Comment from Hotel Management
Apr 3, 2024 by Nick, Hotel Management
Dear Joanne,Thank you for your detailed review! We are delighted to hear that you enjoyed our convenient location. We are glad you liked the buffet breakfast, gym, indoor pool, spa, and sauna. We appreciate your feedback regarding the smart TV options and will take that into consideration. It gives pleasure to inform you that chromecasting option is live in our guest rooms. It is wonderful to hear that our staff were pleasant and helpful. We look forward to welcoming you back for another enjoyable stay!Kind Regards,Nick ThapaRooms Division Manager
by A verified traveler
Posted Mar 24, 2024 on Expedia
Comment from Hotel Management
Apr 17, 2024 by Bikram Tamang, Hotel Management
Dear Eugene,Thank you for sharing your positive experience with us! We are delighted to hear that your stay was comfortable, and enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another great stay!Warm regards,Bikram TamangAssistant Front Office Manager
by A verified traveler
Posted Mar 22, 2024 on Expedia
It was central, but quite noisy with traffic. . Beds too soft, and couldn’t keep the blankets on.
Comment from Hotel Management
Mar 25, 2024 by Nick, Hotel Management
Dear Paulette,Thank you for sharing your feedback with us. We are glad to hear that you found our location central. However, we apologize for the inconvenience caused by the noise from traffic. We apologize for the beds being too soft for your preference. Our signature dream bed typically receives positive feedback, but we understand that preferences vary among individuals. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future. Kind Regards,Nick ThapaRooms Division Manager
by A verified traveler
Posted Mar 18, 2024 on Expedia
Average
Comment from Hotel Management
Mar 18, 2024 by Nick, Hotel Management
Dear Christopher,Thank you for taking the time to share your feedback. We value all comments from our guests and are committed to continually improving our services. We hope to have the opportunity to exceed your expectations in the future.Kind Regards,Nick ThapaRooms Division Manager