View all photos for Queen Room with Shared Bathroom
Queen Room with Shared Bathroom
7.87.8 out of 10
Good
8 reviews
(8 reviews)
12 sq m
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Traditional Triple Room with Shared Bathroom
Traditional Triple Room with Shared Bathroom
15 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Family Room with Shared Bathroom
Family Room with Shared Bathroom
15 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 2 Twin Beds
About the neighborhood
Mortlake, a neighborhood in Sydney, is home to Palace Hotel Mortlake. Sydney Opera House and Sydney Harbour Bridge are notable landmarks, and some of the area's activities can be experienced at Circular Quay and Overseas Passenger Terminal. Looking to enjoy an event or a game while in town? See what's going on at Afterpay Arena. Visit our Sydney travel guide
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Frequently asked questions
Is Palace Hotel Mortlake pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Palace Hotel Mortlake?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Palace Hotel Mortlake?
Check-out is at 10:00 AM.
Where is Palace Hotel Mortlake located?
Located in Mortlake, this hotel is within 9 mi (15 km) of Afterpay Arena, Rosehill Gardens Racecourse, and Star Casino. International Convention Centre Sydney and Sydney Opera House are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palace Hotel Mortlake Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
5.6
Amenities
7.8
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 21 out of 64 reviews
10 - Excellent
21
Rating 8 - Good. 14 out of 64 reviews
8 - Good
14
Rating 6 - Okay. 9 out of 64 reviews
6 - Okay
9
Rating 4 - Poor. 10 out of 64 reviews
4 - Poor
10
Rating 2 - Terrible. 10 out of 64 reviews
2 - Terrible
10
Reviews
Verified review
8/10 Good
Xiao hong
Mar 31, 2026
Liked: Cleanliness
This hotel locates in a very nice neighborhood, bus stop and supermarket just steps away. Walk to the ferry terminal enjoying fantastic views on the way. Staff are very friendly. Bars and restaurant on the ground floor. Only not very convenient is sharing bathroom. But we managed well with it.
Comfortable bed. Great staff and fantastic location. Felt safe and lots of choice for meals when needed. A mini bar fridge would really help to make the stay more convenient. We love cold milk for tea and coffee when we first wake and keeping food from spoiling. The next time we visit Sydney we will think about staying here as the ferry terminal is a short uber ride away. Quality cafes around and IGL across the road.
My son and I stayed for the state of origin. The rooms were comfortable and neat, beers were delicious, staff were tremendous. We’ll definitely be back.
Lee
Stayed 1 night in Jul 2025
Verified review
6/10 Okay
Zita
Oct 28, 2023
Liked: Staff & service
It was well located for our need.
Other guests lack of clean habits in bathroom facilities.
Taking into account that this is an old style pub with share bathrooms we enjoyed our stay and slept well in the comfortable beds. It’s a popular pub with good food so expect a bit of noise at night. Some things can’t be helped- it’s a pub, and a nice one at that!
Teresa
Stayed 1 night in Sep 2023
Verified review
10/10 Excellent
Tony
Oct 28, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Room shutters needed repair.
Overall the facilities were fair for what they are and, whilst pretty noisy, the Palace represents good value. It’s an old pub so be realistic; don’t expect a quiet, modern experience.
3.5 stars.
The accommodation and services is excellent. Their staff very friendly and amazing.
Very highly recommended to his accommodation and I’m sure will stay in this hotel next time visit
Thank you good people.
We had a very pleasant and comfortable stay. Room was large and warm and bathroom was very clean and had great hot water. Would have been good to have a bar fridge and spoons to stir coffee.
Karen
Stayed 1 night in Jun 2023
Verified review
6/10 Okay
Jeremy
Nov 27, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As far as a pub goes its lively and popular, as far as a hotel i wouldn’t stay there again
Very nice and value for money. My only complaint - and minor at that - was the room was a little stuffy, no fresh air as all windows were sealed. I’d be very happy to visit again. Ray
Basic pub rooms, but clean and airy. Great staff with answers for out of State-rs like myself.
It’s a quiet, relaxed, easy going pub with friendly staff, great food and a menu special each night for $’s to $$’s but all worth it and a top beer and wine selection
Michael
Stayed 2 nights in Nov 2022
Verified review
8/10 Good
Freya
Feb 28, 2024
Liked: Staff & service
Spacious rooms. No a/c, shared bathrooms a bit dated but what can you expect ! Lovely building.
The room had broken slats and let in so much light i Couldn't get a good sleep. They wouldnt change my room nor offer a partial refund. Going through my bank to complete a charge back.