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Novotel Sydney West HQ Hotel

4.0 star property
Travelers can dine at six on-site restaurants offering Mediterranean cuisine and kids' meals, then relax with coffee or cocktails at Novotel Sydney West HQ

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Photo gallery for Novotel Sydney West HQ Hotel

A modern restaurant with a green upholstered sofa, dining tables, and ambient lighting. - Novotel Sydney West HQ Hotel (Rooty Hill)
3 bars/lounges - Novotel Sydney West HQ Hotel (Rooty Hill)
Exterior - Novotel Sydney West HQ Hotel (Rooty Hill)
Reception - Novotel Sydney West HQ Hotel (Rooty Hill)
Indoor pool - Novotel Sydney West HQ Hotel (Rooty Hill)
Novotel Sydney West HQ Hotel in Rooty Hill offers an upscale experience with six diverse restaurants for leisurely breakfasts. Enjoy peaceful garden walks, swim in the indoor pool, and unwind at three bars. Attentive staff ensure a comfortable retreat from everyday life.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a sofa, a desk, and a large window.

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two red and one white pillow, a wooden headboard, and a window with blinds.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a TV.

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A modern living room with a beige sofa, red cushions, a wooden desk, a TV, and a kitchen area with cabinets and a microwave.

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Rooty Hill, a neighborhood in Sydney, Novotel Sydney West HQ Hotel is in the suburbs and near a train station. Nurragingy Reserve and Hyland Road Reserve reflect the area's natural beauty and area attractions include Charlie Lowles Leisure Centre and Sydney Zoo. Ready for a night out? Consider Sydney United Sports Centre and Liverpool Catholic Club. Spend some time exploring the area's activities, including golfing. Visit our Sydney travel guide
Map
55 Sherbrooke Street, Rooty Hill, NSW, 2766

What's nearby

  • An aerial view of a city with various buildings, including a stadium, sports fields, and commercial areas.
    Accor Stadium
    20 min drive - 20.0 miles
  • A concert with a large crowd, stage lighting, and a crowd of people.
    Qudos Bank Arena
    20 min drive - 20.0 miles
  • A calm lake with several boats, a bridge, and hills in the background.
    Hawkesbury River
    25 min drive - 16.9 miles
  • Sydney Coliseum Theatre
    3 min walk - 0.2 miles
  • Nurragingy Reserve
    3 min drive - 1.7 miles

Getting around

  • Sydney Rooty Hill Station
    15 min walk
  • Sydney Airport (SYD)
    43 min drive

Restaurants

  • Little Bangkok
    3 min drive
  • Chef’s Buffet Mt Druitt
    3 min drive
  • Xcel Roll
    3 min drive
  • tnb Coffee
    14 min walk
  • Steak & Oyster Co. by Sean Connolly
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,222 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2009
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Novotel Sydney West HQ Hotel have a pool?

Yes, this property has an indoor pool. The pool is closed on Christmas Day and New Year's Day.

Is Novotel Sydney West HQ Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Sydney West HQ Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Sydney West HQ Hotel?

Check-out is at 11 AM. Late check-out is available for AUD 100.00 (subject to availability).

Where is Novotel Sydney West HQ Hotel located?

Located in Rooty Hill, this hotel is within 2 mi (3 km) of Sydney Coliseum Theatre, Blacktown International Sportspark, and Pinegrove Memorial Park. Western Sydney Parklands and Nurragingy Reserve are also within 3 mi (5 km). Sydney Rooty Hill Station is 15 minutes by foot and Sydney Mount Druitt Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Sydney West HQ Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second year running we have stayed here as we perform at Light The away Dance Convention at The Colosseum Theatre. The room has always been comfortable and clean and the motel is in close proximity to where we are performing. We look forward to staying here
Stayed 1 night in Jun 2026
Verified

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a stay-cation or to watch performances at the Club.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emil

Liked: Cleanliness, amenities, property conditions & facilities
Great location with clean facilities
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Great location, ample parking, we liked the amenities in the compound i lncluding gym, pool, timezone, and bowling.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nawaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, spacious, and comfortable for our family. The bed and extra bedding worked well, and we and the kids really enjoyed our stay. The only disappointment was that the swimming pool was closed. My kids love swimming, and that was one of the main reasons we booked this hotel. It would have been better if this had been clearly mentioned in the advertisement or before booking.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms spacious friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, well appointed & spacious rooms. Great location for our trip. Highly recommend!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ashika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the location was convenient and great facilities. We particularly thought it was great they had washer/dryer on each floor for the guests.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, great dinner and breakfast options, nice clean rooms
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Everyone was nice.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. Managed to get tickets to Cirque Alice. Large clean modern room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vijayarengan

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean Rooms. Very nice Hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Nice big room , cheap breakfast convenient if going to the club for a show
Stayed 1 night in May 2025
Verified

10/10 Excellent

moh farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience! Clean and comfortable place with friendly staff. Parking was safe and convenient, and the area felt quiet and secure. Would definitely stay again.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, amenities
Not a bad hotel for an average area, great dining options in the RSL connected to the hotel, awesome steak restaurant and the woodfired pizza is great, nice atmosphere as well. Hotel could do with some small updates, towels were thin and felt tired, bed was comfy and rooms are big
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kayleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy free parking , spacious and very clean room. Very convenient to West HQ and the Colusium for a concert. Plenty of variety at breakfast and food was hot which doesn’t always happen at a buffet. We would happily stay here again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vanessa Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff member was extremely welcoming and helpful, we will be returning
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overly large room that was very comfortable. Easy access to dining areas in club next door and entertainment venues
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Families

Room clean and spacious. Staff were so helpful and delivered an excellent customer experience
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff very friendly and facilities were amazing.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great food options
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great will stay again
Stayed 1 night in May 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the extra small free items such as 2 free fresh water bottles, 2 bottles of soft drink in our small bar fridge. The room was very clean spacious.
Stayed 1 night in Oct 2025