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Novotel Sydney West HQ Hotel

4.0 star property
Suburban hotel with 6 restaurants and bars

Choose dates to view prices

Photo gallery for Novotel Sydney West HQ Hotel

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Indoor pool
3 bars/lounges
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Novotel Sydney West HQ Hotel in Rooty Hill offers an upscale experience with six diverse restaurants for leisurely breakfasts. Enjoy peaceful garden walks, swim in the indoor pool, and unwind at three bars. Attentive staff ensure a comfortable retreat from everyday life.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Rooty Hill, a neighborhood in Sydney, Novotel Sydney West HQ Hotel is in the suburbs and near a train station. Dagara Badu Reserve and Kenneth Upton Reserve reflect the area's natural beauty and area attractions include Nurragingy Reserve and Sydney Zoo. Looking to enjoy an event or a game while in town? See what's happening at Sydney Dragway or Sydney Motorsport Park. Spend some time exploring the area's activities, including golfing.
Visit our Sydney travel guideOpens in a new window
Map
55 Sherbrooke Street, Rooty Hill, NSW, 2766

What's nearby

  • Sydney Coliseum Theatre - 3 min walk - 0.2 miles
  • Blacktown International Sportspark - 3 min drive - 2.2 miles
  • Sydney Motorsport Park - 6 min drive - 3.8 miles
  • Featherdale Wildlife Park - 7 min drive - 4.1 miles
  • Sydney Zoo - 7 min drive - 3.4 miles

Getting around

  • Sydney Rooty Hill Station - 15 min walk
  • Sydney Airport (SYD) - 43 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Cucina de Manila - ‬17 min walk
  • ‪Pho Ha Noi - ‬15 min walk
  • ‪Steak & Oyster Co. by Sean Connolly - ‬6 min walk
  • ‪Rooty Hill Star Pizza-Pide & Kebabs - ‬15 min walk

About this property

Novotel Sydney West HQ Hotel

Upscale hotel located in Rooty Hill
A terrace, 2 coffee shops/cafes, and a garden are just a few of the amenities provided at Novotel Sydney West HQ Hotel. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. In addition to laundry facilities and 3 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), access to a nearby indoor pool, and babysitting (surcharge)
  • Luggage storage, concierge services, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 164 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with digital channels
  • Refrigerators, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants

Restaurants on site

  • 33Grill Bar & Dining
  • Chu Restaurant
  • New Town Thai
  • Pizzaperta Manfredi
  • Steak & Oyster Co

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center (17,222 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's pool is closed from December 20 to January 3 yearly.

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 per person
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Hotel Rooty Hill Sydney
Novotel Rooty Hill Sydney
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney Rooty Hill Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ

Frequently asked questions

Does Novotel Sydney West HQ Hotel have a pool?

Yes, this property has an indoor pool. The pool is closed on Christmas Day and New Year's Day.

Is Novotel Sydney West HQ Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Sydney West HQ Hotel?

Self parking is free at this property.

What time is check-in at Novotel Sydney West HQ Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Sydney West HQ Hotel?

Check-out is at 11 AM. Late check-out is available for AUD 100.00 (subject to availability).

Where is Novotel Sydney West HQ Hotel located?

Located in Rooty Hill, this hotel is within 2 mi (3 km) of Sydney Coliseum Theatre, Blacktown International Sportspark, and Pinegrove Memorial Park. Western Sydney Parklands and Kenneth Upton Reserve are also within 3 mi (5 km). Sydney Rooty Hill Station is 15 minutes by foot and Sydney Mount Druitt Station is 17 minutes.

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Reviews

Novotel Sydney West HQ Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 672 out of 1005 reviews
Rating 8 - Good. 257 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 15 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

ROSHINI

Beautiful place
Stayed 2 nights in Aug 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, good sleep in a clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay very comfortable indeed.
Stayed 1 night in Jun 2025

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Nice big room , cheap breakfast convenient if going to the club for a show
Stayed 1 night in May 2025

10/10 Excellent

Vanessa Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff member was extremely welcoming and helpful, we will be returning
Stayed 1 night in Jun 2025

6/10 Okay

Jacinta

Liked: Cleanliness, amenities
Disliked: Staff & service
We had to change rooms in the middle of the night with a plumbing issue new room was freezing and nothing from anyone reception staff the next day or management days after. Breakfast was good and restaurant staff were nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect for a small family traveling down to Sydney from the mid north coast. One bedroom appartment was everything and more we could need. Any tiny issue we had was dealt with super quickly and we felt extremely welcomed and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Summa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was incredible. The room as massive, very clean and had amazing amenities. I was very surprised about how easy and convenient everything was. It had everything in one location, which is great for both kids and adults. I will definitely stay there again. Could not have been more impressed
Stayed 2 nights in Jun 2025

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very warm and welcoming! I would definitely come back, the place was nice and clean. Room service was quick & very delicious also very affordable ☺️
Stayed 1 night in Apr 2025

10/10 Excellent

John

I was there for a show it’s so convenient great facilities so peaceful and quiet all staff are so courteous and very helpful.great food court and a seperate restaurant that is very good on the first floor.hard to find fault at such a great place.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved our stay at Novotel Hotel and highly recommend it to friends and family. The experience was wonderful, and we definitely plan to stay here again in the future. The staff was friendly and attentive, making our visit even more enjoyable. We truly love Novotel Hotel! Many thanks to the entire team for a fantastic stay. 😊🙏
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior room and bathroom is very spacious, clean and well fitted out with everything we needed. Beds were good. One minor TV glitch stopped it from being perfect. Location as part of WestHQ is such a bonus as well.
Stayed 2 nights in Jun 2025

6/10 Okay

Amy-Louise

Liked: Cleanliness, staff & service
We stayed here due to location next to Coliseum to see a concert. West HQ next door is the only food option (if room service not suitable) which isn’t open for breakfast. Also small TV for a big corner room with a very difficult slow way to choose movies or regular stations was very frustrating. Having a room with a bath/spa would’ve been nice too for the price per night. Said there was a swimming pool but not onsite. It is part of the facility next door which isn’t convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant not good
Stayed 3 nights in Jul 2025

8/10 Good

Priyanka

Liked: Cleanliness, property conditions & facilities
Good property
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in May 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds and great shower
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Was great service and easy to get to
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

10/10 Excellent

The

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member Lani was very pleasant, polite and professional. Location excellent and the room was perfect. Will definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces to food placed in the RSL next door
Stayed 2 nights in Feb 2025

10/10 Excellent

Sohrab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good for staying
Stayed 4 nights in Dec 2024

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