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Novotel Sydney Parramatta

4.0 star property
Cool off in the outdoor pool or unwind in the steam room at this hotel near CommBank Stadium, with practical amenities like laundry services.

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Photo gallery for Novotel Sydney Parramatta

Exterior - Novotel Sydney Parramatta (Parramatta)
Miscellaneous - Novotel Sydney Parramatta (Parramatta)
Outdoor pool, sun loungers - Novotel Sydney Parramatta (Parramatta)
In-room safe, desk, iron/ironing board, free WiFi - Novotel Sydney Parramatta (Parramatta)
Business center - Novotel Sydney Parramatta (Parramatta)
Novotel Sydney Parramatta, next to Parramatta Park, offers a practical base with thoughtful amenities. Guests can work out in the gym, enjoy drinks at the bar, or relax by the outdoor pool on sun loungers. The hotel provides free in-room WiFi and attentive staff assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed (Spa)

Deluxe Suite, 1 King Bed (Spa) | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Parramatta, a neighborhood in Sydney, Novotel Sydney Parramatta is near a train station. Travelers looking for local activities can try Circular Quay and White Bay Cruise Terminal, while those looking to experience a bit of culture can stop by International Convention Centre Sydney. Check out an event or a game at CommBank Stadium, and consider making time for Raging Waters Sydney, a top attraction not to be missed. Visit our Sydney travel guide
Map
350 Church Street, Parramatta, NSW, 2150

What's nearby

  • Parramatta river Sydney.; Shutterstock ID 22189231
    Riverside Theatres
    2 min walk - 0.1 miles
  • SYDNEY, AUSTRALIA – On January 26, 2018. – Westfield is a shopping centre in Parramatta, a city within the Greater Sydney Metropolitan area.
    Westfield Parramatta Shopping Centre
    10 min walk - 0.6 miles
  • Parramatta Park
    5 min walk - 0.3 miles
  • CommBank Stadium
    7 min walk - 0.4 miles
  • University of Western Sydney Parramatta Campus
    3 min drive - 1.0 mile

Getting around

  • Castle Hill Station
    11 min drive
  • Sydney Parramatta Station
    12 min walk
  • Sydney Airport (SYD)
    38 min drive

Restaurants

  • Bay Vista
    2 min walk
  • The Meat & Wine Co Parramatta
    2 min walk
  • Social Hideout Parramatta
    3 min walk
  • Alex&Co.
    2 min walk
  • Mad Mex
    3 min walk

About this property

Novotel Sydney Parramatta

Upscale hotel near CommBank Stadium
Located close to Parramatta Park and University of Western Sydney Parramatta Campus, Novotel Sydney Parramatta provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to some rest and relaxation at Spa, the onsite spa. In addition to a business center and a steam room, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Free newspapers, an elevator, and laundry services
  • Luggage storage, wedding services, and a vegetable garden
  • Guest reviews speak highly of the helpful staff and location
Room features
All 194 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • 45-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,583 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 27:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 16 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 35 for children
  • Covered self parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 81 122 720 722

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Sydney Parramatta have a pool?

Yes, this property has an outdoor pool.

Is Novotel Sydney Parramatta pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 40 per day.

What time is check-in at Novotel Sydney Parramatta?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Sydney Parramatta?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Novotel Sydney Parramatta located?

Located in Parramatta, this spa hotel is within a 10-minute walk of Parramatta Park and CommBank Stadium. University of Western Sydney Parramatta Campus and Westmead Hospital are also within 2 mi (3 km). Sydney Parramatta Station is 12 minutes by foot and Parramatta Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Sydney Parramatta Reviews

7.6

Good

8.0

Cleanliness

8.8

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 319 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Taylah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable rooms.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, amenities
Very smooth booking, check in/ out and friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best included breakfasts I’ve had in Australia. Parking was good. Location was excellent, particularly with regard to the range of restaurants within close walking distance. Multiple forms of public transport easily accessible. One of those hotels where everything works seamlessly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and accomodating staff. Good value breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfortable beds and pillows
Stayed 1 night in Jan 2026
Verified

8/10 Good

Tim BRETT

Liked: Cleanliness, staff & service
Rooms need an overhaul... starting to get a bit dated. Staff excellent as always.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Staff were very friendly, room was clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well located - staff friendly and helpful throughout our stay.
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is outdated. The lighting is terrible in both the room and hallways. The bathroom had mould on the roof and floor and the toilet periodically made noises throughout the night. The staff were nice and greeted us well. The breakfast buffet was your standard buffet, nothing exceptional, it was $30 pp and $19 for our 2 year old. If you are looking for clean and new hotel i'd look elsewhere there are better option's in Parramatta.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Nonie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rishabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful, especially tihn
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Large room, could use an updated. The fold out couch definitely had bugs as we itched all night. Room was clean and spacious and great location. Breakfast was great. Pool great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mitch

Liked: Cleanliness, staff & service, amenities
Staff members are nice. Room is clean but a little dimmer than I expected. Good time staying at the hotel. Great breakfast buffet. The only complain is the noise from next door (both side) is very audible. I can totally hear someone talking over phone at 11pm while trying to sleep.
Stayed 13 nights in Jan 2026
Verified

6/10 Okay

Loren

The spa was closed off and not working. Facilities are very dated and air conditioning in bedroom was so noisy it was difficult to sleep. Staff were friendly and gave me an upgrade- thank you
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anita

Liked: Amenities
A convenient place to stay Close proximity to everything
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Gladys

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location was very good, close to everything. The views of Hyde Park were beautiful. The staff was very helpful. The downside was that the hotel was old and rundown; it's in need of a facelift and modernization. The rooms and the lobby were dark, and the lighting was insufficient. One lift was not working, so you had to wait a long time for the lift to come.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a football trip Many good places to eat Breakfast at the motel is worth the money Will definitely be going back in July
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good sized room with comfortable bed
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great so close to restaurants and shops
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, bed so comfy, location,
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great amenities!

Great location, top amenities
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel close to restaurants
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Catharine

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great and helpful. Check in was easy. Building and rooms are tired and need an update. Our room had mouldy shower and a leak in the walls. The wall was bubbled and there was water on the baseboards. Fridge leaked as well and the carpet was wet.
Stayed 1 night in Jan 2026