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Metropole Katoomba

Property class: 3.5

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Photo gallery for Metropole Katoomba

A hotel room with two beds, a round table, and two chairs. - Metropole Katoomba (Katoomba)
A room with a large window, a wooden bench, and a wicker chair. - Metropole Katoomba (Katoomba)
Jessie's Lounge with two wooden chairs, a wooden bench, and a red carpeted floor. - Metropole Katoomba (Katoomba)
A wooden staircase, a wooden chair with a cushion, a wooden table with a vase of flowers, and a patterned rug. - Metropole Katoomba (Katoomba)
A compact wooden desk with a chair, a kettle, a small refrigerator, and a mirror. - Metropole Katoomba (Katoomba)
Consider a stay at Metropole Katoomba and take advantage of an arcade/game room, a library, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Double Room

A hotel room with a bed, a framed artwork on the wall, a bedside table with a coffee maker, and a small plant.

Basic Double Room

8.0 out of 10
Very good
(10 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a red armchair, a desk with a chair, a television, and a ceiling fan.

Classic Room, 1 Queen Bed

8.6 out of 10
Excellent
(18 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

A hotel room with a bed, a desk with a television, a chair, a small table, and a window with curtains.

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 King Bed

A neatly made bed with white linens, a wooden headboard, and a bedside lamp.

Classic Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

A modern hotel room with a large bed, two bedside lamps, a small side table, and a window with curtains.

Deluxe Double Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

A hotel room with a bed, a chair, a small table, and a door.

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom

A hotel room with two beds, a round table, and two chairs.

Deluxe Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Katoomba, Metropole Katoomba is in a shopping district and near a train station. The area's natural beauty can be seen at Katoomba Scenic World and Blue Mountains National Park. Blue Mountains Cultural Centre and Everglades Historic House & Gardens are also worth visiting. Take an opportunity to explore the area for outdoor excitement like mountain climbing. Visit our Katoomba travel guide
View more B&B in Katoomba
Map
11-15 Gang Gang Street, Katoomba, NSW, 2780

What's nearby

  • A multi-tiered waterfall with cascading water over rocks.
    Leura Cascades
    3 min drive - 1.2 miles
  • A rugged cliff formation with distinct rock pillars and dense forest.
    Three Sisters
    4 min drive - 1.7 miles
  • A cable car with passengers, a mountainous landscape, and a clear sky.
    Katoomba Scenic World
    4 min drive - 1.5 miles
  • Blue Mountains Cultural Centre
    5 min walk - 0.3 miles
  • Leura Mall
    4 min drive - 1.2 miles

Getting around

  • Katoomba Station
    2 min walk
  • Sydney Airport (SYD)
    86 min drive

Restaurants

  • The Carrington
    2 min walk
  • Fish & Fowl
    5 min walk
  • Basil Nut Cafe & Restaurant Katoomba
    6 min walk
  • Old City Bank Bar and Brasserie
    2 min walk
  • Mountain Culture Beer Co.
    4 min walk

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.4 out of 10, Very good, 880 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: AUD 19 for adults and AUD 19 for children

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (50 inch wide door)
  • Handrails in hallways (25 inches high)
  • Thin carpet in room

More

  • 3 floors
  • Built in 1933
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 19 for adults and AUD 19 for children
  • Rollaway bed fee: AUD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Is Metropole Katoomba pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Metropole Katoomba?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Metropole Katoomba?

Check-out is at 10 AM.

Where is Metropole Katoomba located?

Situated in the mountains, this bed & breakfast is within 1 mi (2 km) of Blue Mountains Cultural Centre, Prince Henry Cliff Walk Trailhead, and Leura Cascades. Leura Mall and Silver Mist Reserve are also within 2 mi (3 km). Katoomba Station is only a 2-minute walk and Leura Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metropole Katoomba Reviews

8.4

Very Good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 361 out of 900 reviews
Rating 8 - Good. 384 out of 900 reviews
Rating 6 - Okay. 105 out of 900 reviews
Rating 4 - Poor. 40 out of 900 reviews
Rating 2 - Terrible. 10 out of 900 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the Writers Festival and it was a perfect location which enabled us to walk everywhere all weekend. Whilst from the outside the hotel doesn’t look much, the rooms and inside are nicely done and modern whilst retaining the old world charm. Rooms are spacious and breakfast was good value
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and really helpful staff!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room and staff were fantastic just need a bit more gluten free options for full on coeliacs thanks
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Great location, kind and helpful staff, good breakfast, well-maintained rooms. Definitely recommend for a short stay in Katoomba.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the room was very clean.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Character hotel built in 1933 with small rooms but lots of common areas (games room, library, pool room sitting rooms etc) Small issues with the plumbing but Enjoyed using the pool table which had all the required equipment and was in good condition. Breakfast buffet was quite adequate. Staff friendly and helpful. Central CBD location with easy walk to shops and restaurants. Car park was a big tight but the EV charger was excellent.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Métropole Hotel. The staff are absolutely lovely! The breakfast was very good. Everything was clean. We really liked the place. (The only slight downside was the room door opening against the bed, which prevented it from opening fully.)
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom appeared to be completely new and the room was totally remodeled
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location across the street from train station. Staff friendly. bathroom was recently remodeled and clean.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was excellent. , very helpful . My fault we had a basic room which did not have any wardrobes or any hanging space apart from two hooks on the door. Lovely lounge and pool table room very atmospheric . On our first evening the hotel arrange for wine tasting which was fabulous . We found the car park was not 100% use a friendly due to the severe access slope and the tightness of the car park so all the time (three nights ) at least two parking brakes were unusable We were on a bed only basis, so cannot comment on the breakfast.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd or 4th time staying here, and we love it. Staff are lovely, room is basic but clean, and the location is fantastic. Lots of quirky little sitting rooms for guests to enjoy. We didn’t have breakfast as we were going out for lunch both days we were there - but it smelled beautiful! We will definitely be coming back.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location with parking is a bonus. I didn’t try the buffet breakfast but it looked good.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots of fun family activities. Even its situated crossed from railway station it’s an oasis for a family getaway!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was clean, considering it is in a very old building of historic value. However, the room and bathroom were not well-heated.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Our family had a lovely stay. The room was lovely and clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious bathroom, room was cosy and clean
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location a few meters from the station. Still we didn’t have trouble with noise. Now renovated rooms. The rest of the building is a historic guesthouse with library etc. We enjoyed that. Charming. Value for money.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and very friendly staff
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Staff were nice & helpful. Shops close by.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The photo for the listing is some pristine room with two queen size beds, where the actual room is a dimly-lit pantry. The Metropole is gorgeous so don't get me wrong: the charm is in its history, story, and stunning old rooms. The old rooms are fine, but they are very run down. The sagging furniture, cracked tiles, stains and chips are all showing a very rundown place that could be brought up to the original glory of what it was like to stay here in the early 2000's. The pros: the bed was fantastic, lovely mattress and sheet set. The shower: NEVER change these shower heads, it was amazing. I would stay again JUST for the shower water pressure. The staff: very friendly.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great art deco motel. A lovely place to stay and explore.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and staff were extremely helpful
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy staying here when exploring nsw
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The highlight was the lovely manager/host who was so welcoming, personal and kind. Hotel had lots to offer and bar was reasonable prices. Room was clean and bed very comfortable. I did need ear plugs for the trains which are common for katoomba
Stayed 2 nights in Feb 2026