Ratings based on 1,144 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 8, 2024 on Expedia
Comment from Hotel Management
Apr 11, 2024 by Metro Apartment Team, Hotel Management
Dear James . Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient. We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team. Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead. Warm regards, Metro Apartment Team
by A verified traveler
Posted Mar 26, 2024 on Expedia
Very friendly and professional staff. Good value
Comment from Hotel Management
Mar 28, 2024 by Metro Apartment Hotel Team, Hotel Management
Dear Brendan,Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff during your stay at Metro Apartment Hotel. Providing friendly and professional service is a top priority for us, and we're delighted to know that our efforts were appreciated.We're also glad to hear that you found good value in your stay with us. We strive to offer comfortable accommodations and excellent service at competitive rates, and we're pleased that you found this to be the case.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Metro Apartment Hotel in the future.Warm regards,Metro Apartment Hotel Team
by A verified traveler
Posted Feb 19, 2024 on Expedia
Clean comfortable. Staff was polite and welcoming. Only issue was that the clothes dryer and dish washer did not work
Comment from Hotel Management
Feb 22, 2024 by Metro Apartment Hotel, Hotel Management
Dear Carrie.Thank you for choosing to stay at Metro Apartment Hotel and for sharing your feedback with us. We are delighted to hear that you found your accommodations clean and comfortable, and that our staff provided polite and welcoming service during your stay.However, we apologize for the inconvenience you experienced with the clothes dryer and dishwasher. Ensuring that all amenities are in proper working order is important to us, and we regret any inconvenience this may have caused during your visit.Please know that we have promptly addressed the issue with our maintenance team to rectify the situation and ensure that both the clothes dryer and dishwasher are fully operational for our future guests. Your feedback serves as a valuable reminder for us to continuously monitor and maintain our facilities to the highest standards.We appreciate your understanding and patience in this matter. Should you choose to stay with us again in the future, we will strive to provide you with a seamless and enjoyable experience from start to finish.Thank you again for your feedback, and we look forward to welcoming you back to Metro Apartment Hotel in the future.Warm regards,Metro Apartment Hotel
by A verified traveler
Posted Feb 19, 2024 on Expedia
Comment from Hotel Management
Feb 22, 2024 by Metro Apartment Team, Hotel Management
Dear Travis.Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead. Warm regards, Metro Apartment Team
by A verified traveler
Posted Feb 9, 2024 on Expedia
Staff was extremely accomidating. Home away from home environment and location is exactly what we wanted. Would stay again.
Comment from Hotel Management
Feb 17, 2024 by Metro Apartment Team, Hotel Management
Dear Kathleen,Thank you for choosing Metro Apartments on Darling Harbour for your recent stay and for sharing your kind feedback with us.We're thrilled to hear that you found our staff to be extremely accommodating and that you felt at home during your time with us. Providing a welcoming and comfortable environment for our guests is always our goal, and we're delighted that we were able to meet your expectations.We're also glad to know that our location was ideal for your needs. It's wonderful to hear that you would choose to stay with us again, and we look forward to welcoming you back for another enjoyable experience.If there's anything else we can assist you with in the future, please don't hesitate to reach out.Warm regards,Metro Apartment Team
by A verified traveler
Posted Nov 17, 2023 on Lastminute
Great location and price
Staff are very helpful
Comment from Hotel Management
Nov 18, 2023 by Metro Apartment on Darling Harbour Team, Hotel Management
Dear LauraThank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead.Warm regards,Metro Apartment on Darling Harbour Team
by A verified traveler
Posted Nov 1, 2023 on Expedia
Easy stay, great location. Friendly staff
Comment from Hotel Management
Nov 2, 2023 by Metro Apartment on Darling Harbour Team, Hotel Management
Dear VikkiThank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead.Warm regards,Metro Apartment on Darling Harbour Team
by A verified traveler
Posted Oct 27, 2023 on Expedia
Property is in a great location, close to shops, dining, transport and kids activities. The room could of been cleaner ie carpet and bath towels were not always clean. Dishwasher was in apartment but no washing tablets were provided. The apartment has everything you need and the location makes up for the pitfalls.
Comment from Hotel Management
Oct 27, 2023 by Metro Apartment on Darling Harbour Team, Hotel Management
Dear Jason Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.We apologize for any inconvenience caused by the carpet and towels. Your feedback is important to us, and we will certainly take it into consideration for future improvements. We always strive to make our guests' stays as comfortable and pleasant as possible.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead.Warm regards,Metro Apartment on Darling Harbour Team
by A verified traveler
Posted Oct 18, 2023 on Hotels
Comment from Hotel Management
Oct 19, 2023 by Metro Apartment on Darling Harbour Team, Hotel Management
Dear C L Thank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead.Warm regards,Metro Apartment on Darling Harbour Team
by A verified traveler
Posted Oct 11, 2023 on Lastminute
Excellent location, bit run down no access for prams/wheelchair, kids loved it, friendly staff, great amenities
Comment from Hotel Management
Oct 12, 2023 by Metro Apartment on Darling Harbour Team, Hotel Management
Dear SallyThank you for taking the time to share your recent experience at Metro Apartment. We appreciate your feedback and are delighted to hear that your stay with us was overall enjoyable and convenient.We we are glad that our receptionist was able to accommodate your late arrival and provide assistance when you needed it. We will make sure to pass on your kind words to our team.Once again, we thank you for choosing Metro Apartment for your stay, and we hope to welcome you back in the future. If you have any further comments or suggestions, please do not hesitate to contact us. We wish you safe travels and a wonderful day ahead.Warm regards,Metro Apartment on Darling Harbour Team