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Hotel Emerald

2.0 star property

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Photo gallery for Hotel Emerald

A coastal beach scene with a swimming pool and beachgoers. - Hotel Emerald (Potts Point)
A balcony with a table and chairs overlooking a marina with boats and buildings. - Hotel Emerald (Potts Point)
A bar with shelves of liquor bottles, a cash register, and bar stools. - Hotel Emerald (Potts Point)
A marina with multiple sailboats docked, calm water, and a backdrop of trees and buildings. - Hotel Emerald (Potts Point)
A window with a bottle of wine and two glasses on the sill, overlooking a building with a white facade and a red roof. - Hotel Emerald (Potts Point)
Close to Hyde Park and Sydney Opera House, Hotel Emerald provides a coffee shop/cafe, a restaurant, and more. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Signature Double Room, Private Bathroom

A hotel room with a large bed, a bedside table, a mirror, and a window with blinds.

Signature Double Room, Private Bathroom

  • City view
  • 2 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Triple Room, Private Bathroom

A hotel room with two beds, a sofa, a flat-screen TV, a mirror, and framed pictures on the wall.

Executive Triple Room, Private Bathroom

  • 2 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Private Bathroom

A hotel room with two beds, a desk, a TV, and a window with blinds.

Superior Twin Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Single Room, Shared Bathroom

A hotel room with a bed, a desk, a chair, a mirror, and a TV.

Premium Single Room, Shared Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Potts Point, a neighborhood in Sydney, Hotel Emerald is near a train station. Circular Quay and Overseas Passenger Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Martin Place and Pitt Street Mall. Luna Park Sydney and Taronga Zoo are not to be missed. Visit our Sydney travel guide
Map
31 Challis Ave, Potts Point, NSW, 2011

What's nearby

  • A park with a pond, palm trees, and modern buildings in the background.
    Royal Botanic Gardens
    12 min walk - 0.7 miles
  • A museum interior with classical sculptures, paintings, and a grand ceiling.
    Art Gallery of New South Wales
    12 min walk - 0.7 miles
  • A park with a lake, a bridge, and a city skyline in the background.
    The Domain
    12 min walk - 0.7 miles
  • A park with palm trees, a pathway, and tall buildings in the background.
    Hyde Park
    17 min walk - 0.9 miles
  • Martin Place
    3 min drive - 1.0 mile

Getting around

  • Exhibition Centre Station
    7 min drive
  • Kings Cross Station
    9 min walk
  • Sydney Airport (SYD)
    27 min drive

Restaurants

  • Harry's Café de Wheels
    6 min walk
  • Bistro Rex
    4 min walk
  • PIÑA
    5 min walk
  • Maki Sushi Bar
    6 min walk
  • Café Maybach
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • 3 steps to reach entrance
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 94610754384

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Emerald pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Emerald?

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM.

What time is check-out at Hotel Emerald?

Check-out is at 10:00 AM.

Where is Hotel Emerald located?

Located in Potts Point, this hotel is within 1 mi (2 km) of William Street, Hyde Park, and Circular Quay. Martin Place and Pitt Street Mall are also within 1 mi (2 km). Kings Cross Station is 9 minutes by foot and Martin Place Station is 18 minutes.

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Reviews

Hotel Emerald Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 23 reviews
Rating 8 - Good. 9 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

Verified review

10/10 Excellent

Tye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
booked last minute and affordable, the room was surprisingly clean, nice shower and great location.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Thi Y Nhi

Location is perfect. However, room is quite small and there is no elevator so not suitable if you travel with a baby.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable beds, awesome shower, and walking distance to bus, coffee, bakery. Will come back.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff were friendly at check in, the price of the room was on budget for what we needed. Close to the train station to get to Circular Quay for VIVID. Thank you. I would consider using this property again and would also recommend to family and friends looking for a city getaway.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in during their normal published office hours, but there was nobody onsite. It was a public holiday in Sydney, so perhaps that was why. I had to ring the emergency number to get the key code, but they answered quickly and i was inside within 5 minutes. Property was great, nice and clean, spacious and comfortable. It can be a little noisy if you are at the front of the property becuase there is a restaurant/cafe downstairs, but is generally fine if the window is closed. Overall very happy with this place as its in an interesting neighbourhood with lots of nice restaurants in the area.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Tiago

Liked: Staff & service, amenities, property conditions & facilities
Overall not a bad experience but could have been better. Location is great. Bathrooms are shared but mostly clean. Single room (#15) is very tiny and dark but does the job if you only need a place to sleep. Very close to the bathroom though so it can be annoying at times when people slam the door, the exhausting fan constantly going is not very pleasant either. Two other issues: I left the sign to have the room cleared 2 days in a row and no one showed up. I was in the office all day so couldn’t catch staffed hours. And there were baby cockroaches in the room eventually. I befriended one of them, her name was Sally. But then she became to comfortable and got too close to the bed so I had to get rid of her. Sorry Sally.
Stayed 11 nights in Jun 2026
Verified review

8/10 Good

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not knowing there were 2 flights of stairs was a bit of a shock.location was very good.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique aesthetic. Very beautiful and lovely area. No Elevator,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fitriyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The Emerald is a conveniently located property on a quiet street The property is small ...but functional The lady at the desk was extremely helpful There are no real amenities other than the room
Stayed 2 nights in May 2026
Verified review

8/10 Good

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short stay. The location is very convenient with lots of cafes and restaurants around.
Stayed 1 night in May 2026
Verified review

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Eliva

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gaston Christophe

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sarah

Stayed 2 nights in Apr 2026