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Holiday Inn Parramatta by IHG

4.0 star property
Hotel with an outdoor pool, a quick walk to Westfield Parramatta Shopping Centre

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Photo gallery for Holiday Inn Parramatta by IHG

Exterior
Point of interest
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
18-40 Anderson Street, Parramatta, NSW, 2150

What's nearby

  • Westfield Parramatta Shopping Centre - 4 min walk - 0.3 miles
  • University of Western Sydney Parramatta Campus - 3 min drive - 1.7 miles
  • CommBank Stadium - 3 min drive - 1.7 miles
  • Westmead Hospital - 5 min drive - 2.4 miles
  • Qudos Bank Arena - 7 min drive - 4.8 miles

Getting around

  • Sydney Harris Park Station - 6 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 30 min drive

Restaurants

  • ‪Commercial Hotel - ‬6 min walk
  • ‪PJ Gallagher's Irish Pub - ‬2 min walk
  • ‪Chatkazz - ‬8 min walk
  • ‪Circa Espresso - ‬4 min walk
  • ‪Pho Pasteur - ‬5 min walk

About this property

Holiday Inn Parramatta by IHG

Upscale hotel near Westfield Parramatta Shopping Centre
Located close to St Patrick's Cathedral and CommBank Stadium, Holiday Inn Parramatta by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the hot tub. The on-site restaurant, Twenty One Fifty, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and outdoor furniture
  • A TV in the lobby, a banquet hall, and a 24-hour front desk
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 181 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Art supplies and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • HDTVs with satellite channels
  • Wardrobes/closets, mini fridges, and electric kettles

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Indonesian, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Lobby Bar
  • Twenty One Fifty

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Art supplies
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,327 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from May 4 2025 to May 19 2025 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Frequently asked questions

Does Holiday Inn Parramatta by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool will be unavailable from May 4 2025 to May 19 2025 (dates subject to change).

Is Holiday Inn Parramatta by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Parramatta by IHG?

Self parking is available for AUD 20 per night.

What time is check-in at Holiday Inn Parramatta by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Parramatta by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Parramatta by IHG located?

Located in Parramatta, this hotel is within a 15-minute walk of Westfield Parramatta Shopping Centre and Parramatta Park. St Patrick's Cathedral and CommBank Stadium are also within 1 mi (2 km). Sydney Harris Park Station is 6 minutes by foot and Parramatta Station is 7 minutes.

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Holiday Inn Parramatta by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 392 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Staff & service
Staff very helpful
Stayed 2 nights in May 2025

10/10 Excellent

Elesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are very comfortable unlike other hotels.
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are very helpful and friendly, and hotel is close to shops
Stayed 2 nights in Jan 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The staff were very attentive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Very good hotel, great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and room is clean.
Stayed 3 nights in Dec 2024

8/10 Good

Bruce

Nice hotel convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Ivy Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME

Our stay was AWESOME.
Stayed 5 nights in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, good rates and close to city and transportation links. Plenty of parking onsite.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really accomodating
Stayed 1 night in Dec 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Holiday Inn Parramatta are the friendliest And most helpful we have ever come across, Nothing is to much trouble, and excellent meals in the dinning room .
Stayed 3 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, the receptionists, male and female, were lovely and friendly and efficient. I will definitely be back, they had a very busy weekend, and everything for us was smooth sailing.
Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff, great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms and helpful front desk staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations! Very friendly staff, very comfortable beds, and great breakfast buffet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Louis and Lauren went the extra mile to make my stay on my birthday extra special.
Stayed 1 night in Jan 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean, comfy and in a good spot

This is the second time I have stayed here and it was wonderful again. Will be back again
Stayed 2 nights in Dec 2024

8/10 Good

Mukesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Great hotel in an easy to locate position. We travel by public transport and it was an easy 5 min walk to the station (and also Westfield Parramatta). Would happily stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling with 2 adults and 2 kids 9yrs & 13yrs. Short stay. Breakfast and parking options were great. Kids loved the pool and the gym equipment was new and more than adequate. Short walk to train and shops which was very convenient. Accommodation was clean and presentation of rooms was lovely. The staff were friendly and polite. We would definitely stay at Holiday Inn Parramatta again 😀
Stayed 2 nights in Jan 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2025

8/10 Good

Gurjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy street parking. Walking distance to Westfield shopping mall. Overall nice place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and super friendly staff.
Stayed 1 night in Sep 2024