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Heart of the City

Property class: 3

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Photo gallery for Heart of the City

A modern living room with a sofa, a television, and a chandelier. - Heart of the City (Surry Hills)
A dining area with a glass table and chairs, a chandelier, a brick wall, and a staircase. - Heart of the City (Surry Hills)
A bedroom with a bed, a window with curtains, a wall-mounted picture, and a fireplace. - Heart of the City (Surry Hills)
A dining area with a glass table, four chairs, a chandelier, a brick fireplace, and a view into a kitchen. - Heart of the City (Surry Hills)
A compact kitchen with a yellow countertop, a sink, a stove, and a Samsung refrigerator. - Heart of the City (Surry Hills)
Close to Capitol Theatre and World Square Shopping Centre, Heart of the City provides amenities like laundry facilities. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Kitchen

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A dining area with a glass table and chairs, a chandelier, a brick wall, and a staircase.

Design Townhome

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Surry Hills, a neighborhood in Sydney, is home to Heart of the City. Circular Quay and Overseas Passenger Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Luna Park Sydney and Taronga Zoo. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or Accor Stadium. Visit our Sydney travel guide
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21 Terry St Surry Hills, Surry Hills, NSW, 2010

What's nearby

  • A theater with a blue curtain, ornate architecture, and a crowd of people.
    Capitol Theatre
    7 min walk - 0.4 miles
  • A nighttime cityscape with a prominent illuminated building reflecting in a body of water, surrounded by modern high-rise buildings and trees.
    Hyde Park
    12 min walk - 0.7 miles
  • Crown Street
    5 min walk - 0.3 miles
  • World Square Shopping Centre
    9 min walk - 0.5 miles
  • Paddy's Market
    9 min walk - 0.5 miles

Getting around

  • Sydney Central Station
    4 min walk
  • Central Light Rail Station
    4 min walk
  • Sydney Airport (SYD)
    25 min drive

Restaurants

  • Aurora Hotel
    1 min walk
  • Keg and Brew
    2 min walk
  • Eight Ounce
    3 min walk
  • CJ's Central
    3 min walk
  • Jibbi Coffee Roasters
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Family friendly

  • Dining table
  • In-room kitchen
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Iron/ironing board
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 2010,PID-STRA-55318

Frequently asked questions

Is Heart of the City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heart of the City?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Heart of the City?

Check-out is at 10:00 AM.

Where is Heart of the City located?

Located in Surry Hills, this guesthouse is within a 10-minute walk of Crown Street, Capitol Theatre, and World Square Shopping Centre. Hyde Park and International Convention Centre Sydney are also within 1 mi (2 km). Central Light Rail Station and Sydney Central Station are within a 5-minute walk.

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Reviews

Heart of the City Reviews

6.0

6.0

Cleanliness

2.0

Amenities

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the city and has parking however there are a number of issues with the property. The bathroom sink was getting clogged and took a long time to drain. The bathroom floor needed cleaning. There was considerable mould on the bathroom ceiling. The shower curtain is supported by rope. There was also hair in the beds. There is no check in desk as stated online, the property is down a lane directly off the street. The towels were thin and old considering the price we were paying per night. There was also a smell coming from the lane way in the morning that was terrible. The stairs in the unit are very steep and unsuitable for elderly or people with mobility issues. This needs to be communicated online so people are aware. The windows do not lock, however the windows do have bars on them. The property needs to be maintained better considering the price that is being charged per night.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023