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Peppers The Hills Lodge

4.5 star property
Tudor hotel with a full-service spa and a fitness center

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Photo gallery for Peppers The Hills Lodge

Outdoor banquet area
Premium bedding, pillowtop beds, in-room safe, desk
Superior Room (Bath & Balcony) | Water view
Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Lodge)

Suite (Lodge) | Premium bedding, pillowtop beds, in-room safe, desk

Suite (Lodge)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room (Bath & Balcony)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154

What's nearby

  • Norwest Business Park - 2 min walk - 0.1 miles
  • Hillsong Church - 16 min walk - 0.9 miles
  • Norwest Private Hospital - 3 min drive - 1.7 miles
  • Bella Vista Farm - 3 min drive - 2.2 miles
  • Westmead Hospital - 12 min drive - 6.9 miles

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • ‪Castle Hill Tavern - ‬8 min walk
  • ‪Whispers Restaurant - ‬8 min walk
  • ‪Beanmeister Cafe - ‬9 min walk
  • ‪Subway - ‬10 min walk
  • ‪Il Lago - ‬14 min walk

About this property

Peppers The Hills Lodge

Luxury hotel located in Castle Hill
You can look forward to an adjacent golf course, a terrace, and a garden at Peppers The Hills Lodge. Treat yourself to a body treatment, a body scrub, or a body wrap at the onsite spa. The on-site restaurant, Nobles Restaurant and Bar, offers breakfast, dinner, and kids' meals. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and a front-desk safe
  • Luggage storage, massage treatment rooms, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 97 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and cribs/infant beds (surcharge)
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free tea bags/instant coffee

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nobles Restaurant and Bar

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from October to March
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

Does Peppers The Hills Lodge have a pool?

Yes, this property has a seasonal outdoor pool.

Is Peppers The Hills Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Peppers The Hills Lodge?

Self parking is free at this property.

What time is check-in at Peppers The Hills Lodge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Peppers The Hills Lodge?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Peppers The Hills Lodge located?

Located in Castle Hill, this luxury hotel is within a 10-minute walk of Norwest Business Park and Hills Super Centre. Castle Hill Country Club and Hillsong Church are also within 1 mi (2 km). Norwest Station is 15 minutes by foot and Hills Showground Station is 23 minutes.

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Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 612 out of 926 reviews
Rating 8 - Good. 244 out of 926 reviews
Rating 6 - Okay. 54 out of 926 reviews
Rating 4 - Poor. 7 out of 926 reviews
Rating 2 - Terrible. 9 out of 926 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great service
Stayed 1 night in Mar 2025

10/10

I would love to visit again
Stayed 1 night in Feb 2025

10/10

Good place to stay. Not far from Castle Hill Showground.
Stayed 1 night in Jan 2025

10/10

Great hotel. Highly recommend
Stayed 2 nights in Jan 2025

10/10

Beautiful hotel, loved our stay.
Stayed 1 night in Oct 2024

10/10

Great staff, quiet surroundings terrific stopover when visiting or driving through Sydney
Stayed 1 night in Nov 2024

10/10

Great trip really enjoyed the accomadation
Stayed 1 night in Nov 2024

10/10

Excellent place to stay
Stayed 1 night in Aug 2024

10/10

Great property.....convenient, clean, spacious rooms, welcoming staff.
Stayed 1 night in Oct 2024

10/10

-
Stayed 6 nights in Apr 2025

10/10

The whole place was amazing from the foyer to the rooms
Stayed 2 nights in Nov 2024

10/10

The rooms are comfortable and the staff is very helpful and polite.Restaurant has good food, but the menu isn't extensive
Stayed 1 night in Jan 2025

8/10

Beautiful area
Stayed 2 nights in Sep 2024

10/10

clean and comfortable accommodation with lovely dining room and ev charging available
Stayed 1 night in Oct 2024

8/10

More safety in the pool area, for getting in and out, and less salt in chips when they give it.
Stayed 25 nights in Jan 2025

10/10

Very comfortable, well presented, spacious rooms & friendly, helpful staff
Stayed 2 nights in Sep 2024

10/10

Such a lovely and suburban hotel. The staff are friendly and welcoming and makes sure our stay in Sydney was comfortable. Would recommend!
Stayed 1 night in Nov 2024

10/10

Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
Stayed 2 nights in May 2024

10/10

Terrific venue with excellent rooms.
Stayed 1 night in Jul 2024

10/10

Big room, great breakfast. Perfect for work trip/ overnighter
Stayed 1 night in Aug 2024

10/10

A lovely place to stay very convenient location.
Stayed 1 night in Nov 2023

10/10

Great location and great staff
Stayed 1 night in Mar 2024

10/10

It was a great place to stay
Stayed 1 night in Jan 2023

10/10

Very comfortable room and my request was met excellent service
Stayed 1 night in Aug 2024

10/10

The staff were very welcoming and so helpful. Our room was spacious, well appointed, clean and comfortable. The rooms were large with up to date decor. It was very quiet. There was plenty of complimentary parking. I would definitely stay here again if in the area.
Stayed 1 night in Nov 2024