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Peppers The Hills Lodge

4.5 star property
Suburban Sydney hotel in Castle Hill with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Peppers The Hills Lodge

Photo gallery for Peppers The Hills Lodge

Outdoor banquet area
Indoor wedding
Superior Room (Bath & Balcony) | Premium bedding, pillowtop beds, in-room safe, desk
Breakfast and dinner served
Reception

Overview of Peppers The Hills Lodge

Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
  • Popular LocationNorwest Business Park1 min walk
  • Popular LocationHillsong Church19 min walk
  • Popular LocationNorwest Private Hospital5 min drive
  • AirportPalm Beach, NSW (LBH-Palm Beach Seaplane Base)74 min drive

Room options

View all photos for Suite (Lodge)

Suite (Lodge) | Premium bedding, pillowtop beds, in-room safe, desk

Suite (Lodge)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony) | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room (Bath & Balcony)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Rydges Norwest Sydney
Pool
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (937)
The price is $114
per night
$125 total
includes taxes & fees
Apr 30 - May 1
Rydges Norwest Sydney

About the neighborhood

Sydney

Peppers The Hills Lodge is located in Castle Hill, a neighborhood in Sydney, and is in the suburbs and next to a golf course. Castle Hill Country Club and Pennant Hills Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Berowra Valley National Park and Berowra Valley Regional Park. Looking to enjoy an event or a game? See what's going on at Qudos Bank Arena or Accor Stadium. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as rock climbing.
Visit our Sydney travel guideOpens in a new window

What's nearby

  • Norwest Business Park - 1 min walk
  • Hillsong Church - 19 min walk
  • Bella Vista Farm - 3 min drive
  • Norwest Private Hospital - 5 min drive
  • Westmead Hospital - 13 min drive

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • The Seed Thai Restaurant - 15 min walk
  • Il Lago - 14 min walk
  • Hillz Kitchen - 17 min walk
  • Beanmeister Cafe - 9 min walk
  • Castle Hill Tavern - 8 min walk

About this property

Peppers The Hills Lodge

Luxury hotel located in Castle Hill
You can look forward to 18 holes of golf, a terrace, and a garden at Peppers The Hills Lodge. Treat yourself to a manicure/pedicure, a Swedish massage, or a body treatment at the onsite spa. Be sure to enjoy a meal at Nobles Restaurant and Bar, the onsite restaurant. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and a front-desk safe
  • Luggage storage, wedding services, and meeting rooms
Room features
All 97 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and cribs/infant beds (surcharge)
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free tea bags/instant coffee

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends; AUD 15–50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nobles Restaurant and Bar

Things to do

  • 18 holes of golf
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference center (1,938 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15–50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from October to March
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

Does Peppers The Hills Lodge have a pool?

Yes, this property has a seasonal outdoor pool.

Is Peppers The Hills Lodge pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Peppers The Hills Lodge?

Self parking is free at this property.

What time is check-in at Peppers The Hills Lodge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Peppers The Hills Lodge?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Peppers The Hills Lodge located?

Located in Castle Hill, this luxury hotel is within a 10-minute walk of Norwest Business Park and Museums Discovery Centre. Castle Hill Country Club and Sydney Ice Arena are also within 1 mi (2 km). Norwest Station is 15 minutes by foot and Hills Showground Station is 23 minutes.

Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 555 out of 855 reviews" "
Rating 8 - Good. 233 out of 855 reviews" "
Rating 6 - Okay. 51 out of 855 reviews" "
Rating 4 - Poor. 7 out of 855 reviews" "
Rating 2 - Terrible. 9 out of 855 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cody, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be put off by the name (a "lodge" has a certain meaning to me) - if you're looking for an excellent hotel near Norwest, The Hills Lodge is it. The rates were better than competitive, and the room was spacious and well fitted out. I had a small balcony overlooking a pool, and I always enjoy having an open area when staying away from home, so this was a big plus for me. The only issue I had was the connections for the TV were not accessible, preventing plugging in a laptop to watch my own shows rather than learn (yet another) hotel's unique TV viewing system. Small detail for most, annoyance to a few regular travellers who have a well developed routine. The Coffee Club is open very early, just across the main road. Also necessary for some of us! I would absolutely stay again. Next time I need to do business at Norwest, I won't need to choose - I'll go straight to The Hills Lodge.
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great. Clean, comfortable, later check out, good restaurant and food.
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Business traveler
Very quiet room
Stayed 1 night in Mar 2024

8/10 Good

Prince

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our stay enjoyable.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large renovated rooms. Great facilities and very quite. Good value for money
Stayed 4 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. The pool is lovely
Stayed 1 night in Mar 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hills Lodge is always excellent. The staff are exceptionally friendly and helpful. The rooms are spacious and the beds comfortable. I really appreciated the early check-in and late check-out. Thanks for a lovely stay.
Stayed 1 night in Jan 2024

10/10 Excellent

matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

M Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023