Cricklade House Hotel, Sure Hotel Collection by Best Western

4.0 star property
Hotel with a full-service spa, near Thames River

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Photo gallery for Cricklade House Hotel, Sure Hotel Collection by Best Western

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Restaurant
Garden
Superior Room, 1 Double Bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Located in the city center, Cricklade House Hotel offers a welcome respite with its garden and coffee shop. Relax at Fritillary Spa or savor a meal at Cricklade House restaurant. Enjoy free in-room WiFi, laundry facilities, and helpful staff at this upscale Best Western property.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 1 Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking, Courtyard Area

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking, Courtyard Area

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds, Non Smoking, Courtyard Area

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Sofa bed - double
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed, Kitchenette, Courtyard Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cribs/infant beds
Kitchenette
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Highlights

Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Common Hill, Cricklade, Swindon, England, SN6 6HA

What's nearby

  • Swindon and Cricklade Railway - 6 min drive - 3.7 miles
  • Lakeside Ski & Wake - 8 min drive - 5.5 miles
  • Cotswold Country Park and Beach - 11 min drive - 7.9 miles
  • Swindon Designer Outlet - 13 min drive - 7.7 miles
  • Lydiard Park - 17 min drive - 7.8 miles

Getting around

  • Kemble Station - 22 min drive
  • Bristol International Airport (BRS) - 81 min drive

Restaurants

  • ‪The Strawberry Thief - ‬8 min drive
  • ‪McDonald's - ‬11 min drive
  • ‪The Red Lion - ‬15 min walk
  • ‪Cafe Vialottie - ‬10 min drive
  • ‪The White Hart Hotel Cricklade - ‬12 min walk

About this property

Cricklade House Hotel, Sure Hotel Collection by Best Western

Upscale hotel near Thames River
At Cricklade House Hotel, Sure Hotel Collection by Best Western, you can look forward to a terrace, a coffee shop/cafe, and a garden. Treat yourself to a detox wrap, a body treatment, or a massage at Fritillary Spa, the onsite spa. Be sure to enjoy a meal at Cricklade House, the on-site restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Local cuisine breakfast (surcharge), an outdoor tennis court, and outdoor furniture
  • Games, a banquet hall, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Cricklade House Hotel, Sure Hotel Collection by Best Western feature perks such as premium bedding and pillow menus, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • TVs with digital channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cricklade House

Things to do

  • Books
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • In a provincial park
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests should be aware that cats reside at this property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cricklade Country Club Swindon
Cricklade Hotel & Country Club
Cricklade Hotel & Country Club Swindon
Cricklade House Hotel Swindon
Cricklade House Swindon
Cricklade House
Cricklade Hotel Country Club
Cricklade House Hotel Sure Hotel Collection Best Western Swindon
Cricklade House Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Does Cricklade House Hotel, Sure Hotel Collection by Best Western have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Cricklade House Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Cricklade House Hotel, Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at Cricklade House Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cricklade House Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Cricklade House Hotel, Sure Hotel Collection by Best Western located?

Located in the heart of Swindon, this spa hotel is within 1 mi (2 km) of Thames Path and Thames River. Paddy's Pawfect Paddock is 1.8 mi (2.9 km) away.

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Cricklade House Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 196 out of 418 reviews
Rating 8 - Good. 142 out of 418 reviews
Rating 6 - Okay. 48 out of 418 reviews
Rating 4 - Poor. 20 out of 418 reviews
Rating 2 - Terrible. 12 out of 418 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but great value for money and would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Really nice restaurant with a lovely outlook.
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, quite dated room but decent enough
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I used this as a one night stop over as part of a leisure trip. We were very happy with our choice. Hotel ( which has great spa facilities ) is a mile or so from village which has a few eating and drinking options if not wanting to eat at hotel. Staff excellent . Clean. Many thanks
Stayed 1 night in Sep 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room it's very clean, comfortable, the view is very nice countryside
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All members of staff were very friendly and helpfull and courteous. The rooms were very very clean and tidy. The food was excellent. The car park area is as close as possible to the buildings. We WILL be going back to the Cricklade House Hotel with friends.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel very friendly staff and amazing food.
Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff could not have been nicer and we really enjoyed staying there.
Stayed 1 night in Aug 2022

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pretty hotel.
Stayed 1 night in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Great location, great value for money and genuinely nice staff. The rooms were a bit dated with stained carpets and old window coverings.
Stayed 3 nights in Oct 2024

8/10 Good

Berkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apart from the internet it was alright but the Internet was terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
A hotel with character. The rooms while older have everything you need except air conditioning for summer. A lovely pool with sauna and steam room. A very comfortable bar area. Reasonable prices for dinner and an excellent breakfast with good service. Well worth a visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Stay

Absolutely beautiful views from our window. Bed was best bed I have slept in, in a hotel for years. Spa was okay need more beds around the pool. Amazing back massage but only 20 mins for £55. Would recommend and would return for another visit.
Stayed 1 night in Apr 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so friendly. Views amazing. Walid was so helpful - Thankyou! Food was fantastic. Beds comfortable and room just what was needed. Would definitely recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

Beautiful decor, friendly and helpful service, plenty of parking, quiet at night despite being full.
Stayed 1 night in Aug 2022

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights in room 2 needs a dimmer switch, much too bright and or a little light in kitchen area. Garden /parking area needed sweeping whilst awaiting planting
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, room comfort

A little tired in places

Hotel is a little tired in places and could do with some TLC. Staff were very friendly and helpful
Stayed 1 night in Jun 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice chap on reception
Stayed 1 night in Mar 2023

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It needs air conditioning
Stayed 4 nights in Jun 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff including Doris

This hotel is a little remote but that adds to the charm. The staff were friendly and treated us well. The room was spacious, a little cool but well designed. There was a microwave and small air fryer and fridge in the room, however no utensils other than disposable bamboo plates and wooden cutlery, it wasn’t used but could be helpful to know. The breakfast was very good, fruit, cereals, pastries and cooked breakfast as well. The resident cat Doris is a gentle and friendly little old lady aged 19, she is a star member of staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Party Stay

We stayed overnight for a Christmas Party night with a group of friends. We didn't get a chance to use the Spa, but everything else was first class. The food was excellent and the service was great. The room was very nicely appointed and the bed really comfortable. All in all a great stay. I would recommend it. PS I can't up load a photo
Stayed 1 night in Dec 2022

4/10 Poor

Shayne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It isn’t a Best Western! Golf course had not had a green keeper on it for some time, so unplayable. Service was earnest, and the food selection for dinner and breakfast was great. Rooms were small, with a double bed. Bathroom was tiny. Heating was inconsistent in the room!
Stayed 2 nights in Oct 2022

4/10 Poor

Freddie

Disliked: Staff & service, amenities, property conditions & facilities
The room felt a bit dated, and although the carpets were stained, the bed was clean and comfortable. Unfortunately, the swimming pool lacked loungers unless you were getting a treatment, and the water was on the chilly side. Additionally, many staff members seemed unenthusiastic and were quite blunt when interacting with guests. Breakfast lacked variety and where food ran low it took a while to get restocked.
Stayed 2 nights in Apr 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay will a couple of small issues

Nice comfortable hotel. However the heating was on full in the rooms and restaurant which made it a little uncomfortable for myself. The service received was very good even though they had a wedding on. My biggest complaint was the price of drinks. £8 for a pint and £15 for a double gin. Breakfast in the morning was very good and the spa facilities are very clean. Had to dispute the bill on checkout as I had pre paid and was charged again on check out.
Stayed 1 night in Apr 2023

8/10 Good

Sophie

Liked: Staff & service, room comfort

Nice hotel and great staff, room could be better

Nice hotel and the customer service from staff was wonderful. Room was okay and did the job. No kettle and a bit stuffy in the heat but we still had a good nights sleep. The main door to enter the room needs to have a handle on the other side so that you can actually get out of the room! We stayed in room 20 and found it difficult to get a good grip to open the door by the latch each time. Disabled parking could be better as well. Only 2 spaces and they seem to be exactly the same size as nornal parking spaces.
Stayed 2 nights in Aug 2024