Is OYO Hotel Sweetwater TN West pet-friendly?

Yes, this motel allows pets (limit 2 total). There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at OYO Hotel Sweetwater TN West?

This property doesn't offer parking.

What time is check-in at OYO Hotel Sweetwater TN West?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at OYO Hotel Sweetwater TN West?

Check-out is at 11 AM. Late check-out is available for USD 20 (subject to availability).

Where is OYO Hotel Sweetwater TN West located?

Situated in Sweetwater, this motel is 3 mi (4.8 km) from Engleman Park and within 6 mi (10 km) of Sweetwater Hospital and Sweetwater Duck Park. Sweetwater Public Library and Friendship Park are also within 6 mi (10 km).

2/10 Terrible

John

Feb 13, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheated

On our arrival, property was deserted. Sign at desk said “call this number.” Night manager said, “no hot water; go somewhere else; we will refund money.” We called Hotels.com; girl said refund would come; booked us to Rodeway for cost of another room. After numerous calls to Hotels.com and OYO: 1. No refund. 2. We paid for two rooms and got only one. 3. OYO and Hotels.com both lied to us and both cheated us. 4. I firmly doubt either company will print the truth.

Stayed 1 night in Feb 2021

2/10 Terrible

GAYLA

Feb 10, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs, no hot water, no room keys machine was broke waited an hour looking for someone to help me

Stayed 1 night in Feb 2021

2/10 Terrible

Meryle

Feb 8, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY MUCH UNHAPPY

Didn't get to stay because of no hot water and didn't even get a message about it so I drove there for nothing.

Stayed 2 nights in Feb 2021

6/10 Okay

Matthew

Jan 28, 2021

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Nice friendly staff room was comfortable just no hot water

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveler

Jan 26, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing was liked the property is run down poor lighting. I kept a handgun under my pillow I wasn’t given a key to the room. No security at all. It’s run down hotel. Don’t take children there he’ll adults be wary. Poll is drained with stagnant water. Fear for your life there.

Stayed 1 night in Jan 2021

10/10 Excellent

Holly L

Jan 7, 2021

Liked: Cleanliness, staff & service, property conditions & facilities

The stay was good other than that there was no hot water

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveler

Dec 24, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was no hot water in the room,the back h tub was filthy,the door wouldn't hardly close,the temp of the room was either too hot or too cold! No answer at front desk when tried to call ,went down to talk to someone and noone was at front desk!

Stayed 1 night in Dec 2020

2/10 Terrible

Tarawilder

Nov 9, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There was roaches in the room beds had not been cleaned or new linen put on them i was charged for a room that we disnt stay in because the hotel didnt have another room with double beds

Stayed 1 night in Nov 2020

4/10 Poor

Richard

Nov 5, 2020

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

save your money

Check in was lengthy as the computer system was down. Had to wait for the owner tonreturn to compkeye check in. Required a cash only deposit of 50. With NO ATM on facility. Room was not in great shape. Tub leaked, TV didnt work. The residents were noisy and lack of sleep because of ut. Overall terrible wont be back

Stayed 1 night in Nov 2020

4/10 Poor

Yong Xin

Oct 31, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Will not stay there again

There was no light in the common area at night. Garage in the back of the property. Shower didn’t work well.

Stayed 1 night in Oct 2020

2/10 Terrible

Jeanette, PA

Oct 10, 2020

Disliked: Cleanliness, staff & service

Unprofessional staff I felt like I was checking into their home on the block. No room key, BED BUGS, BED BUGS.

Stayed 1 night in Oct 2020

2/10 Terrible

Matthew

Oct 4, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

1of the worst and disapointing hotel experiences ihad

Had a bad experience. Had 1 towel an 1 washcloth. No floor towel an floor was slippery almost slipped twice after shower. Shower Curtain had stains on it should of been thrown away along time ago.No hand towel either. Ac unit was loud and was crooked not properly placed held up by rocks. Floor felt dirty. The seating Table whobled. The door knob chain was broken. And on top of it all the tv did not work.

Stayed 1 night in Oct 2020

2/10 Terrible

Del

Aug 24, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It has gotten dirty since the new owner took over. TV didn't work. No toilet paper in room. Price went up. Had to go to on line to get a room. No walk in. Its the shouldn't be in business until things are fixed.

Stayed 1 night in Jan 2020

2/10 Terrible

Catherine

Jul 14, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Do NOT come book here. The pictures look nice but it was a nightmare. We got there at 3:30 check in is supposed to be at 3. I had a reservation (obviously since I booked it through Travelocity) & the front desk ladies tell me they don’t know if they have a room available, EVEN THOUGH WE HAD A RESERVATION. It’s not like they didn’t know we were coming. I stand there waiting for them to get it together they are calling the maid to see which room was clean, she ask me how many beds I needed. I told her we booked it for two beds since we have a kid with us, she finally gets a room. Charges me the $50 deposit fee. Okay cool, we go up to our room & cant get the door open. The maintenance guy happens to be in the hallway & sees us struggling so he bends the doorframe just to get us in the room & tells us he’s gonna come back to fix it. Okay we’re in the room, but now our door won’t close. How are we supposed to feel safe with a door that won’t close?? So my child goes to the bathroom, the toilet won’t flush, the bathtub is disgusting like they hadn’t cleaned it in a year, we go to open the fridge & get slapped in the face with a rotting meat smell. So I said that’s it we are going somewhere else. As I’m looking up other hotels we tried to put the tv on for our son, the tv won’t work. Oh & the ac won’t blow cold air! We go to load our stuff back up & check out & the lady behind us had the exact some problems with her room. DO NOT BOOK THIS HOTEL.

Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Jul 12, 2020

Disliked: Staff & service, amenities, property conditions & facilities

People was rude and the room i booked was given away

Stayed 1 night in Jul 2020

2/10 Terrible

Chelsea, Michigan

Jul 10, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The entire crew was out in the parking lot drinking on the 4th of july also had all their friends come out to party. Waited for a room for 45 mins, when got to the room looked NOTHING like the pictures online, a/c didnt work nor did the tv and it was completely disgusting

Stayed 1 night in Jul 2020

2/10 Terrible

Charlene

Jul 7, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I was extremely disappointed with my stay!! In fact, I changed hotels on my last night because I couldn’t take it anymore. The room was cheap, but I guess you get what you pay for. There was mold in the bathroom ceiling, the bathtub was covered with soap scum. The TV never worked, the mini fridge was dirty, the paint was peeling in the pool and something bit me all over my upper body. I never saw what was actually biting me and can only assume that it was bedbugs. I literally have like 20 bites on my face, arms and upper torso that are still itching and turning to sores. They didn’t even act surprised about the situation and of course didn’t even offer to refund any of my money. This is the worst place I have ever stayed and I will not be back!!! And, for the record, this is the first bad review I have ever given!

Stayed 4 nights in Jul 2020

2/10 Terrible

Verified traveler

Jul 7, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was absolutely horrible I completely ate the reservation because it was so trashed on the outside I didn’t want to go inside. I do not recommend this location to anyone.

Stayed 3 nights in Jul 2020

4/10 Poor

marion

Jul 6, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

we did not stay. they were not able to provide us with the rooms we requested, after we were told they had them, and we had to go to another hotel. i tried to get my money back but so far have been unable to do so. i paid in advance, will not make that mistake again.

Stayed 2 nights in Jun 2020

4/10 Poor

TB-VA

Jul 5, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very low budget. The room was clean mostly. No remote for the TV. Took hours to get a remote that partially worked. The property is in great need of heavy maintenance.

Stayed 1 night in Jul 2020

2/10 Terrible

Amy

Jun 25, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse place ever

This place is terrible. The first room they gave us the refrigerator or microwave didn't work and was only 2 towels for 4 people. After about 3 hours they finally moved us to another room and gave us a room with one bed for 4 of us so i had to go back to the front desk and tell then I had to have a double bed so they gave me another room and when we got to that room we only have one towel and when i ask for more towels they said they don't have any towels. They have a indoor pool but no towels. The rooms are nasty. They have been remodeling this motel for at least 4 years and it looks worse than before they started. This place has changed ownership probably 4 times in the past 6 years. People live here and the police is always here. I seen the police a good 10 times in the past 16 hours

Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveler

Jun 22, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the worst hotel i have ever stayed at. They wouldnt even give me a new towel for 3 days. The front desk girls would rather talk on their cell phone and smoke than help anyone

Stayed 2 nights in Jun 2020

4/10 Poor

Kristin

Jun 12, 2020

Liked: Staff & service

Disliked: Property conditions & facilities

We survived it.

The place had people living there. Rooms with damaged and missing locks. Our room was changed three times. One room the toilet seat was broken. The second had a clogged drain in the tube. Too much noise at night. On the positive, the people we're friendly.

Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveler

Jun 9, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Paid for this hotel and didn’t even get to stay in it- because guess what! They don’t accept Online reservations. Don’t waste your time with this placw!

Stayed 1 night in Jun 2020

2/10 Terrible

Joshua

May 31, 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

This place is an absolute hole! Not as advertised. To begin, the place looks broken down from the highway view, abandoned, no motel 6 sign. Pulling up it looked as though there were several people living at this establishment and it was under construction in many areas. Was awful looking from the start but I never judge a book by its cover. I had to pay a $50 cash deposit and when my 14yo son and I got to room 164... it was almost amusing that they expected me to stay there. Pulling my car in front of the room there was a man standing by the door next to mine. His back was to the door like he was making sure nothing got out. There was a large dog barking inside, without ceasing, and the man did not look friendly. I began to notice, as I got out of my car, that several people were staring at me and watching me go to my room.. extremely uncomfortable. I noticed more barking from the rooms above me as I moved to open the door. I tried multiple times to open the door but the key reader was damaged excessively and so was the door. Finally, almost falling in the room after I finagled it open, we entered to a stench and a soggy wooden floor. No handle on the bathroom door, over a one inch gap at the bottom of the main door, bathtub looked like someone died in there. The towels were ragged. Walking in, water came up from the wooden panels laid on the floor, dogs barking above and below me, the smell. We had to get out of there immediately. Worst place ever!

Stayed 1 night in May 2020

OYO Hotel Sweetwater TN West

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