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The Dragon Hotel

4.0 star property
Hotel with 2 restaurants, steps from Swansea Castle

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Photo gallery for The Dragon Hotel

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Standard Double Room, 1 Double Bed, Accessible | 1 bedroom, desk, laptop workspace, blackout drapes
Reception
Bar (on property)
Front of property - evening/night

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Bathroom | Hair dryer, towels, soap, shampoo

Standard Double Room, Accessible

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed

7.8 out of 10
Good
(18 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 15.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 25.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

7.4 out of 10
Good
(24 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Rainfall showerhead
  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Family Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, 3 Twin Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • 15.00 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
The Kingsway, Swansea, Wales, SA1 5LS

What's nearby

  • Grand Theatre - 6 min walk - 0.4 miles
  • National Waterfront Museum - 9 min walk - 0.5 miles
  • Swansea Marina - 11 min walk - 0.6 miles
  • Swansea Beach - 3 min drive - 1.3 miles
  • Swansea University - 4 min drive - 1.9 miles

Getting around

  • Swansea Station - 6 min walk
  • Cardiff International Airport (CWL) - 69 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Copper Bar - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Turkish Kitchen - ‬3 min walk
  • ‪Kaspa's Swansea - ‬3 min walk

About this property

The Dragon Hotel

Upscale hotel near Swansea Castle
Located close to Swansea Market and LC Swansea, The Dragon Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Regional cuisine. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, a TV in the lobby, and concierge services
  • A banquet hall, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 106 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • 30-inch flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Piano Bar & Restauarnt
  • THE DRAGON BRASSERIE

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 13.95 for adults and GBP 6.95 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 20.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Dragon Hotel
Dragon Hotel Swansea
Dragon Swansea
Hotel Dragon
The Dragon Hotel Swansea, Wales
The Dragon Hotel Hotel
The Dragon Hotel Swansea
The Dragon Hotel Hotel Swansea

Frequently asked questions

Is The Dragon Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 20.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Dragon Hotel?

Self parking is available for GBP 10.00 per night. Limited spots are available. There is free parking nearby.

What time is check-in at The Dragon Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Dragon Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Dragon Hotel located?

Located in Castle, this hotel is within a 5-minute walk of Swansea Castle and Swansea Market. LC Swansea and National Waterfront Museum are also within 10 minutes. Swansea Station is 6 minutes by foot and Swansea (WSS-Swansea Train Station) is 7 minutes.

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The Dragon Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 290 out of 1015 reviews
Rating 8 - Good. 268 out of 1015 reviews
Rating 6 - Okay. 199 out of 1015 reviews
Rating 4 - Poor. 133 out of 1015 reviews
Rating 2 - Terrible. 125 out of 1015 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

ian

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very good, hotel clean, breakfast expensive but good, situated for clubs/pubs and restaurants all nearby,
Stayed 2 nights in Jul 2025

6/10 Okay

Brian

Liked: Staff & service
Good location, room was sparse and worn
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Good size room, clean, great location
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Staff were excellent, polite friendly & courteous, room was a good size but property is tired, needs redecorating and new floor finishes & furniture
Stayed 1 night in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Its was great all around
Stayed 1 night in Jun 2025

6/10 Okay

tracey

Disliked: Amenities, property conditions & facilities
Hotel is very dated and quite tired, location is good near to everything . Breakfast was good , and was included in the price as the nightly rate I think was quite high for the standard of accommodation. we did book for the start of the summer hols so we expected to pay a premium
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at The Dragon many times. On checking in we were recognised by the receptionist which was very nice. We were given an upgrade to a lovely room with a separate lounge area. As we were quite tired from our last few days, this was lovely - we chilled out and watched a film with a few drinks. Lovely hotel, room, staff and breakfast. It is normally our first choice when wanting to be in Swansea City Centre.
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Property is reflective of it's age Staff were friendly and helpful Limited food options available Close to most amenities that was required
Stayed 3 nights in Jun 2025

6/10 Okay

G

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were attentive but the property is in need of overhaul/updating
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Liked: Staff & service, room comfort
Hotel was ideal for our stay! Parking and breakfast reasonably priced. Staff on arrival, breakfast and departure were very friendly and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Sheelagh

Difficult to find car park
Stayed 1 night in Jul 2025

6/10 Okay

Ume

It was good
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay hotel is a bit dated in parts but the room was clean and the staff pleasant and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and welcoming. The room was lovely, beds very comfortable.. The thing that let it down was the constant noise from outside -traffic and revellers
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at this Hotel, all very friendly and helpful. Will stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Liz

Disliked: Property conditions & facilities
Really needs updating, reception area very nice but the bedrooms let this hotel down.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good but a lockk problem. Soon fixed
Stayed 1 night in Jun 2025

8/10 Good

stuart

Liked: Cleanliness, staff & service, amenities
Stayed here a few times now and it's always been a pleasant stay. Comfortable room and very clean bathroom. The hotel is right in the town centre so is close to everything. The staff are also very friendly and helpful, there is also a very good breakfast.
Stayed 1 night in Apr 2025

6/10 Okay

Jeanne

Liked: Staff & service
Elevator not efficient. Just average.
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took really good care of me and my husband.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday trip.

Very pleasant & comfortable stay.
Stayed 1 night in Mar 2025

6/10 Okay

Crispin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed for one night, on 7th floor only one lift working that only took 2 people. Air con made no difference to room temperature. Shower was a dribble of water - unable to wash hair as no pressure. Room and bathroom were a good size clean but very tired looking.
Shower at full power - top shower head didn’t work !
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Check-in and check-out were incredibly quick and hassle-free, which made the whole experience smooth from the start. The room had everything I needed, and the bath and shower were both perfect - clean, modern, and really relaxing. I also had a lovely view over Swansea, which was a nice bonus. All in all, a great stay, and I’d be more than happy to come back again. Highly recommended!
Stayed 1 night in May 2025

2/10 Terrible

Petra

Disliked: Cleanliness, amenities, property conditions & facilities
Only one elevator worked. Air conditioning didn't work. Small room. Very expensive for what you got. Tried to check in at 2:30 pm, staff very rude and would not help. Breakfast staff rude.
Stayed 2 nights in Jul 2025