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Mercure Swansea Hotel

4.0 star property
Welsh hospitality shines at this Swansea hotel where helpful staff serve excellent food in a convenient location for exploring the city

Choose dates to view prices

Located in central Swansea, the Mercure Swansea Hotel welcomes travelers warmly. The on-site Brasserie serves breakfast and dinner in a relaxed setting. Guests can unwind in the garden after visiting nearby St. Joseph's Cathedral and the Dylan Thomas Centre.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(38 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(7 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(9 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
Phoenix Way, Swansea, Wales, SA7 9EG

What's nearby

  • Celtic Trail - 2 min walk - 0.1 miles
  • Grosnez Castle - 17 min walk - 0.9 miles
  • Swansea.com Stadium - 4 min drive - 1.9 miles
  • Swansea Marina - 9 min drive - 4.0 miles
  • Swansea Beach - 10 min drive - 4.6 miles

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Morriston Kebab House - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪The Dylan Thomas - ‬14 min walk

About this property

Mercure Swansea Hotel

Upscale hotel near Swansea.com Stadium
Located close to St. Joseph's Cathedral and Dylan Thomas Centre, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and smoke-free premises
  • Luggage storage, multilingual staff, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles, and heating

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  • Free WiFi
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8.4 out of 10, Very Good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Is Mercure Swansea Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Swansea Hotel?

Check-out is at 11:00 AM.

Where is Mercure Swansea Hotel located?

Located in Llansamlet, this hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).

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Reviews

Mercure Swansea Hotel Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.6

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 331 out of 1001 reviews
Rating 8 - Good. 414 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

Reviews

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar and restaurant. Hotel in lovely quiet location
Stayed 1 night in Oct 2025

6/10 Okay

Kel

I did say to hotel it was a special 60th birthday and nothing was really organised at the room
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay all the staff were friendly and helpful. Nialll on reception was great at helping us with transport into the city
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in Swansea

Clean and comfy room, great staff. Will stay again
Stayed 1 night in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a football match and was well located for this activity. Food was great
Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Liked: Staff & service, property conditions & facilities
Reasonably priced, staff was very friendly and helpful .
Stayed 1 night in Aug 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very clean.The staff very friendly bar a great atmosphere.Didnt have breakfast.
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Staff & service, amenities
Large room and bed very comfortable. Decor and general maintenance poor. Gym is ok. I would stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Perfect for what I needed although dated and due and upgrade based on the stains on the carpet and seating.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. It left me refreshed for the next day.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clean and well looked after hotel.
Stayed 1 night in Jun 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place, room was a nice size with comfy bed, tea/coffee making, nice bathroom. Checkin/out very easy. Ample free parking. Good bar and restraunt. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Bob

Staff were very friendly and helpful. The bathroom we had required a refresh.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chrissie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel once I got in the right room
Stayed 1 night in Jul 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good welcome at reception also good service in the bar and restaurant area Clean and will stay again
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort

swansea stay

Hotel staff and location are excellent. The hotel itself a little tired in places but clean and tidy, overall really good value.
Stayed 3 nights in May 2025

8/10 Good

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
Very accommodating, fantastic breakfast and service, obliging and attentive staff ….hotel just needs more investment in infrastructure, upkeep and general facilities… bathroom old and dated
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Staff were friendly and helpful. The problem was with the room. I was unable to close the toilet door as the door itself was falling apart, dirty and in very poor condition. I was there for a wedding and everything else was excellent.
Stayed 1 night in Sep 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Friendly staff but rooms ready for a refresh.
Stayed 1 night in Jul 2025

6/10 Okay

Raj

Liked: Staff & service
A very basic 4 star hotel that could do with some TLC and better room facilities management and supervision!
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Good car park. Lounge/entrance area and bar area very pleasant.
Stayed 4 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Ok for business trip meeting
Stayed 1 night in Jun 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convient for our stays purpose.
Stayed 2 nights in Mar 2025
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