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Mercure Swansea Hotel

Property class: 4

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Photo gallery for Mercure Swansea Hotel

A breakfast buffet with various food items and condiments. - Mercure Swansea Hotel (Swansea)
A hotel room with a bed, a sofa, and a cityscape mural on the wall. - Mercure Swansea Hotel (Swansea)
A bar area with multiple liquor bottles, a computer monitor, and red chairs. - Mercure Swansea Hotel (Swansea)
A coastal landscape with a beach, grassy hills, and a clear sky. - Mercure Swansea Hotel (Swansea)
The entrance of Swansea Hotel with a visible sign for 'Mercure'. - Mercure Swansea Hotel (Swansea)
Located close to Swansea.com Stadium and St. Joseph's Cathedral, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, two pillows, a wall mural, and a bedside table.

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(50 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (Classic)

A hotel room with a bed, a desk with a TV, a sofa, and a window with curtains.

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk, a purple chair, and a cityscape painting on the wall.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(18 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

A hotel room with a bed, a desk with a TV, a sofa, and a window with curtains.

Family Room, Multiple Beds (2 Adults and 1 Child)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Llansamlet, a neighborhood in Swansea, Mercure Swansea Hotel is near a train station. Check out an event or a game at Swansea.com Stadium, and consider making time for Dylan Thomas Centre, a top attraction not to be missed. Visit our Swansea travel guide
Map
Phoenix Way, Swansea, Wales, SA7 9EG

What's nearby

  • A lighthouse on a pier with a red roof, overlooking a calm sea and a distant cityscape.
    Mumbles Pier
    36 min drive - 11.5 miles
  • Celtic Trail
    2 min walk - 0.1 miles
  • Swansea.com Stadium
    5 min drive - 2.9 miles
  • Swansea Beach
    13 min drive - 5.9 miles
  • Swansea Marina
    13 min drive - 4.6 miles

Getting around

  • Llansamlet Station
    6 min drive
  • Cardiff International Airport (CWL)
    66 min drive

Restaurants

  • Domino's Pizza
    4 min drive
  • Morriston Kebab House
    3 min drive
  • Colliers Arms
    19 min walk
  • Starbucks
    13 min walk
  • McDonald's
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure Swansea Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Swansea Hotel?

Check-out is at 11:00 AM.

Where is Mercure Swansea Hotel located?

Located in Llansamlet, this hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Swansea Hotel Reviews

8.0

Very Good

8.2

Cleanliness

7.6

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 387 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being near to a lake and the open airy feeling of the hotel. Very relaxed and kind staff, large room and everything that you need.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

girish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
Easy, free parking. Staff friendly and considerate.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On room had a lake view and the staff were great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and accessible, breakfast and all dining was excellent. Staff were helpful and extremely polite.The Room was clean but a bit worn. The hotel could do with a lift , carrying luggage up and down stairs for elderly guests is quite wearing.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, was very warm but a fan was provided. The bathroom is a little dated but works & the shower had good pressure so was nice & powerful. The breakfast was good, a buffet selection. The chap on reception was very friendly & helpful. Would recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room, just there right thing. Very clean, proper wet room shower. Breakfast was really good with good range of hot and cold items.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dhara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Easy to local amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Aneil

Room too hot-no ACC. Room could do with an update. Breakfast not good. Poor orange juice and awful coffee. Poor quality sausages. Public areas decent and car parking good. Overpriced as very much a 3 star hotel. Location good for M4 access.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and so helpful especially all the team on the reception.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities
Great greeting, nice large clean room, welcoming our dog, great breakfast , easy free parking, great value for money.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you would expect with exception of aircon! Room great, staff great, food great. Just a bit hot!
Stayed 1 night in May 2026
Verified review

8/10 Good

Kenneth

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable room
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Very friendly staff on check in and check out,Clean room and very comfortable bed.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good quality and clean equipment at gym, free parking, good location next to a lake.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was immaculate on stepping through the main entrance. Very friendly staff at reception and at the bar. On checking in they changed our room to accommodate myself and my son sharing. Great overall stay and experience. I deal for staying if going to the football or weekend in Swansea.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent value for money. Breakfast was lovely, clean room etc, kettle and teas provided. Staff were also very friendly and welcoming. Minor thing was that the halls could do with a lick of paint but the rooms themselves, and the bar etc was nice.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mr Terence J

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Polite and helpful staff. Room was lovely and clean.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar and restaurant. Hotel in lovely quiet location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Clean and comfortable. Friendly staff.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Staff were really pleasant and courteous. Breakfast was excellent
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Staff very friendly,hotel room and facilities exceptional, we arrived before stated check in time and were able to check in , without having to pay anything extra
Stayed 1 night in Feb 2026