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Mercure Swansea Hotel

4.0 star property
Hotel with free parking, near Swansea.com Stadium

Choose dates to view prices

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Check-in/check-out kiosk
Point of interest
Bar (on property)
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
Phoenix Way, Swansea, Wales, SA7 9EG

What's nearby

  • Swansea.com Stadium - 4 min drive - 1.9 miles
  • Swansea Marina - 7 min drive - 3.3 miles
  • Singleton Park - 10 min drive - 5.1 miles
  • Swansea University - 12 min drive - 5.4 miles
  • Swansea Beach - 16 min drive - 4.5 miles

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Joe's Ice Cream Parlour - ‬19 min walk
  • ‪Burger King - ‬20 min walk
  • ‪Colliers Arms - ‬17 min walk

About this property

Mercure Swansea Hotel

Upscale hotel near Swansea.com Stadium
Located close to St. Joseph's Cathedral and Dylan Thomas Centre, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a TV in the lobby
  • A banquet hall, meeting rooms, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles, and heating

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

Is Mercure Swansea Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mercure Swansea Hotel?

Self parking is free at this property.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Swansea Hotel?

Check-out is at 11:00 AM.

Where is Mercure Swansea Hotel located?

Located in Llansamlet, this hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).

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Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 318 out of 975 reviews
Rating 8 - Good. 402 out of 975 reviews
Rating 6 - Okay. 164 out of 975 reviews
Rating 4 - Poor. 66 out of 975 reviews
Rating 2 - Terrible. 25 out of 975 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Happy with the staff and the cleanliness. The building though is a bit tired and dated.
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The property is itself
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel
Stayed 1 night in Jan 2025

6/10 Okay

Caroline

Liked: Staff & service
Average hotel. Room was ok but the bed was very small for two people. Walls were very thin making it a quite noisy. The breakfast was average. Packets of cereal, not much selection of fruits. Hot counter served dry shrivelled mushrooms and dry hard fried eggs. The staff were really nice and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were superb, our stay was hassle free and convenient, without any issues. The breakfast was superb and the hotel rooms are comfortable and well equipped. Our one gripe, which was outside the hotel was the guests were reluctant to pick up their dogs mess in the field to the left of the hotel. Perhaps a sign reminding guests of their responsibilities and a possible fine might help. The field was full of dog waste, can't be pleasant in the summer for guests/children.
Stayed 1 night in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort

Nice stay

Friendly staff, fast check in, good hotel location
Stayed 1 night in Aug 2024

8/10 Good

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay short drive to supermarkets and near where we wanted to be
Stayed 2 nights in Aug 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel in a convenient location. Room nice and clean and comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a business trip friendly staff, great breakfast choice
Stayed 1 night in Jun 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Above average hotel, stayed a few times for work. Always friendly staff and clean room.
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort

Affordable and good

Helpful and friendly staff, hotel situated in nice quiet area
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, quick and easy check-in. Good location and quiet too. Clean and well appointed rooms.
Stayed 1 night in Sep 2024

8/10 Good

Claire

Plenty of parking, pleasant staff
Stayed 1 night in Jun 2024

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swansea visit

Family friendly and were welcoming of our pet dog
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Great nights sleep and staff were very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Dafydd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, hotel was quite and importantly for us dog friendly
Stayed 3 nights in Dec 2023

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every respect. Will definitely come back
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,stafff very friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel ,amazing comfy beds and Very friendly and helpful staff,will recommend this hotel to anyone 😀 and food and drinks available at the bar and restaurant
Stayed 2 nights in Apr 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service
Staff were exceptionally helpful and friendly. Cooked breakfast was really good, coffee was good. Room was clean and comfy, an adequate size.
Stayed 2 nights in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2024

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very polite and helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Often stay here when visiting Swansea for business, always a friendly welcome, clean quiet rooms and a good breakfast served each morning.
Stayed 1 night in Feb 2023

8/10 Good

lesley

Lovely room comfortable bed enjoyed the quietness of good night sleep. would recommend
Stayed 1 night in Feb 2024