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Mercure Swansea Hotel

4.0 star property
Welsh hospitality shines at this Swansea hotel where helpful staff serve excellent food in a convenient location for exploring the city

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Photo gallery for Mercure Swansea Hotel

Daily buffet breakfast for a fee - Mercure Swansea Hotel (Swansea)
Exterior - Mercure Swansea Hotel (Swansea)
Property entrance - Mercure Swansea Hotel (Swansea)
Point of interest - Mercure Swansea Hotel (Swansea)
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds - Mercure Swansea Hotel (Swansea)
Located in central Swansea, the Mercure Swansea Hotel welcomes travelers warmly. The on-site Brasserie serves breakfast and dinner in a relaxed setting. Guests can unwind in the garden after visiting nearby St. Joseph's Cathedral and the Dylan Thomas Centre.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(44 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

7.4 out of 10
Good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Llansamlet, a neighborhood in Swansea, Mercure Swansea Hotel is near a train station. Check out an event or a game at Swansea.com Stadium, and consider making time for Dylan Thomas Centre, a top attraction not to be missed. Visit our Swansea travel guide
Map
Phoenix Way, Swansea, Wales, SA7 9EG

What's nearby

  • Celtic Trail
    2 min walk - 0.1 miles
  • Grosnez Castle
    2 min drive - 1.1 miles
  • Swansea.com Stadium
    5 min drive - 2.9 miles
  • Swansea Beach
    13 min drive - 5.9 miles
  • Swansea Marina
    13 min drive - 4.6 miles

Getting around

  • Llansamlet Station
    6 min drive
  • Cardiff International Airport (CWL)
    66 min drive

Restaurants

  • Morriston Kebab House
    3 min drive
  • Tim Hortons
    11 min walk
  • Domino's Pizza
    4 min drive
  • Colliers Arms
    19 min walk
  • Roma Fish Bar
    3 min drive

About this property

Mercure Swansea Hotel

Upscale hotel near Swansea.com Stadium
Located close to St. Joseph's Cathedral and Dylan Thomas Centre, Mercure Swansea Hotel provides a garden, dry cleaning/laundry services, and a bar. The on-site restaurant, The Brasserie, offers breakfast, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and luggage storage
  • Meeting rooms, multilingual staff, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 119 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,564 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mercure Swansea Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Swansea Hotel?

Check-out is at 11:00 AM.

Where is Mercure Swansea Hotel located?

Located in Llansamlet, this hotel is 1.6 mi (2.6 km) from Swansea.com Stadium and 2.6 mi (4.1 km) from St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Swansea Hotel Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 352 out of 1001 reviews
Rating 8 - Good. 400 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On room had a lake view and the staff were great!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kenneth

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mr Terence J

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Polite and helpful staff. Room was lovely and clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service
Clean rooms, great parking, normal standard UK Breakfast. Great for One Night
Stayed 1 night in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
Very friendly staff on check in and check out,Clean room and very comfortable bed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Feb 2026
Verified

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities
Staff were really pleasant and courteous. Breakfast was excellent
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shelagh

Liked: Cleanliness, staff & service, amenities
Clean room lovely staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely and very helpful through my stay, the food in thr evening and breakfast was also very nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

SHELLEY

Liked: Cleanliness, staff & service, amenities
Clean room easy checknin ams check put fabulous beds
Stayed 1 night in Dec 2025
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely bar and restaurant. Hotel in lovely quiet location
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speedy check in by a friendly receptionist who was helpful and polite. Nice size room and good friendly service throughout. Clean and comfortable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities
The hotel staff was very courteous and helpful My room would not heat up and was very chilly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay all the staff were friendly and helpful. Nialll on reception was great at helping us with transport into the city
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Laurence

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Freshly cooked breakfast and reasonable. Rooms and corridors in dire need of revamp. TV not working, iron was unreliable, seriously cracked hand basin. For the price all around the stay was functional.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in Swansea

Clean and comfy room, great staff. Will stay again
Stayed 1 night in Sep 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a football match and was well located for this activity. Food was great
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast options
Stayed 1 night in Aug 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Communal areas look lovely, bed was very comfortable and I slept really well. The room is dated and had some wear and tear. I would stay here again though. Food was good too.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Everything fine and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good welcome at reception also good service in the bar and restaurant area Clean and will stay again
Stayed 1 night in May 2025
Verified

4/10 Poor

Dominic

Liked: Staff & service
Staff were very friendly and hotel was located in a quiet place but the problem was my bed was so uncomfortable, the mattress had collapsed and needed turning or rotating asked twice but they did nothing, wasn’t bothered at all. So as of this I don’t sleep for very long and will never return as obviously they don’t listen to the guests and help them with the requests.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was very clean.The staff very friendly bar a great atmosphere.Didnt have breakfast.
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Staff & service, amenities
Large room and bed very comfortable. Decor and general maintenance poor. Gym is ok. I would stay there again.
Stayed 3 nights in Oct 2025