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Xingle Hotel

Property class: 4

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Photo gallery for Xingle Hotel

A modern bedroom with a large bed, a sitting area with a chair and table, a bathtub, and a large mirror. - Xingle Hotel (Suzhou)
A man sitting on a bench in a modern outdoor area with a small pond, potted plants, and a building in the background. - Xingle Hotel (Suzhou)
A building with a traditional architectural style, a storefront with illuminated signage, and a street with moving vehicles. - Xingle Hotel (Suzhou)
A hallway with doors and wall-mounted light fixtures. - Xingle Hotel (Suzhou)
A modern indoor space with a minimalist design, featuring a concrete floor, a few tables, and a bookshelf against the wall. - Xingle Hotel (Suzhou)
Located close to Guanqian Street and Suzhou Museum, Xingle Hotel provides a coffee shop/cafe, laundry facilities, and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double Room, 1 Queen Bed, City View

A neatly made bed with white linens, a small wooden bedside table with a lamp, and a window with a view of buildings.

Standard Double Room, 1 Queen Bed, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 King Bed, City View

A minimalist bedroom with a single bed, a bedside table, and a wall-mounted projector.

Basic Double Room, 1 King Bed, City View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with a large bed, a sitting area with a chair and table, a mirror, and a window with curtains.

Superior Double Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Double Room

A modern hotel room with a large bed, two armchairs, a small table, a bathtub, and a bedside table with a lamp.

Senior Double Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

A bedroom with a bed, a bedside table, a hanging light fixture, a window with blinds, and a view of the outside.

Panoramic Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A bedroom with a large bed, a desk, a chair, a small table, and a mirror.

Comfort Double Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

A neatly made bed with white linens, a bedside table, a lamp, and a window with curtains.

Classic Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room

A neatly arranged hotel room with a large bed, a bedside table with a lamp, a small table with a basket, and a window with curtains.

Exclusive Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room

A hotel room with a large bed, bedside tables, a small table, a chair, and a window with curtains.

Elite Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room

A small, narrow room with a single bed, a bedside table with a lamp, and a telephone.

Junior Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

A hotel room with two beds, a bedside table with a phone, a small table with a lamp, a chair, and a bookshelf with books.

Superior Twin Room

  • Park view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Twin Room

A hotel room with two beds, wooden flooring, a small bedside table with a lamp, and a window with curtains.

Exclusive Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Suite

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room

A hotel room with a bed, a desk with a chair, a small table with a lamp, and a mirror.

Elite Double Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Suzhou Old Town, a neighborhood in Suzhou, Xingle Hotel is near a metro station. Guanqian Street and Shantang Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Lingering Garden. Don't miss out on a visit to Humble Administrator's Garden. Visit our Suzhou travel guide
View more Guest Houses in Suzhou
Map
318 Phoenix Street, Gusu District, Suzhou, Jiangsu, 215008

What's nearby

  • A calm river at sunset with traditional buildings on the right and dense foliage on the left.
    Pingjiang Road
    7 min walk - 0.4 miles
  • A traditional red gate with intricate designs, leading to a stone pathway and a building with wooden lattice windows.
    Master of the Nets Garden
    19 min walk - 1.0 mile
  • A modern building with a reflective water feature in front.
    Suzhou Museum
    4 min drive - 1.9 miles
  • Suzhou University
    1 min walk - 0.1 miles
  • Guanqian Street
    8 min walk - 0.5 miles

Getting around

  • Suzhou University Station
    5 min walk
  • Suzhou Railway Station
    16 min drive
  • Shanghai Pudong Intl. Airport (PVG)
    120 min drive

Restaurants

  • Pinig jiang nan ji
    7 min walk
  • 吴盛兴 绉纱汤包
    9 min walk
  • 北疆饭店
    10 min walk
  • 青年春
    6 min walk
  • 鹊里·茶弄 mini | 平江路店
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free 24-hour offsite parking
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Xingle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Xingle Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Xingle Hotel?

Check-out is at noon.

Where is Xingle Hotel located?

Located in Suzhou Old Town, this guesthouse is within 1 mi (2 km) of Guanqian Street and Suzhou Museum. Humble Administrator's Garden and Shantang Street are also within 3 mi (5 km). Suzhou University Station is only a 5-minute walk and Xiangmen Station is 11 minutes.

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Reviews

Xingle Hotel Reviews

9.4

Exceptional

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 34 out of 45 reviews
Rating 8 - Good. 9 out of 45 reviews
Rating 6 - Okay. 0 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Excellent they Greeted you as you check in the Location is very good many placed to eat around the Hotel right next to the Hotel is a Ramen Shop food is Amazing there Chicken Karrage was outstanding . Room where also very good and the show was Excellent.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people, good service
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and staff very friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, and the staff was super helpful and attentive. :)
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel but consider good location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern room. Good service from the reception staff as well.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and I had a good tume here
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the famous attraction Ping Jiang Road. And we got a free gift during our check-in. The room is extremely clean and comfy! Staffs are helpful and friendly too! Definately a pleasant stay!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a one bed room and it’s pretty small. Vanity is outside of the bathroom room. No desk or chairs. When I shower, water is all over the toilet. Front desk is helpful and gifted me a small bag of cookies. Bottle water is provided as well as one time comb and toothbrush . Location is excellent, right next to Guanqian street. When you walk around, take metro exit 5, which has an escalator.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying at a horrible hotel, coming to Xingle was like an oasis. The neighborhood is great but I was very connect just enjoying my room. The design was great, water pressure great and the bed comfortable. I’m grateful to the staff for helping several times. I’ll definitely be back
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
There is a bakery on the first floor of the lobby which was very convenient for early mornings. There was a washer dryer but the drying takes 3 hours and it's not very sanitary because other people were able to put their laundry together with our laundry. The bathroom facilities were good and so was the bedroom. The staff were really helpful and assisted us with every question we had. Overall, we enjoyed our stay.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, a typical budget hotel
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, subway station, main shopping centre, Suzhou museum, Suzhou chinese Chuozhenyuan. Clean, has TV projector on the wall, friendly, nice and cozy.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were available 24/7. Close to restaurants and station.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Easy transport
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Overall very good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置还可以，但是酒店门口是个单行道，路比较绕。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
213的門需要修理，不然每次開門，門的下面會刮到地上，很大聲，整體乾凈，裡鬧區近
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室发霉 前台 不灵活不热心不专业
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Temiz, kısa konaklama için yeterli. Konumu ideal. Çalışanlar çok güleryüzlü ve yardımcı.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치도 관리도 만족스러워요. 다만 냉장고가 없는것과 머그나 커피용찻잔이 없는건 아쉽습니다. 가실분은 꼭 컵챙겨가시길요 그외엔 아주 만족해요. 한국인후기가 없어 걱정했는데 재방문의사도 있습니다. 체크아웃후 물을 챙겨주시는 호텔도 첨이었어요. 관첸지에 핑장루 다 도보거리입니다
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff that could not do enough to help.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿地點安靜，打車方便，一樓麵包好吃，但小貴，員工服務好
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地が抜群に良く、宿泊料金も安いので他の事は妥協しましょう。
Stayed 1 night in Jun 2026