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W Suzhou

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Suzhou

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Photo gallery for W Suzhou

Indoor pool
Bar (on property)
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Sensational Queen Room, 2 Double Beds, Suzhou Center View

Sensational Queen Room, 2 Double Beds, Suzhou Center View | 1 bedroom, premium bedding, down comforters, minibar

Sensational Queen Room, 2 Double Beds, Suzhou Center View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Sensational King Room, 1 King Bed, Suzhou Center View

1 bedroom, premium bedding, down comforters, minibar

Sensational King Room, 1 King Bed, Suzhou Center View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom, Lake View

Fantastic Suite, 1 Bedroom, Lake View | Lake view

Fantastic Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Mega King Room, 1 King Bed, High Floor Lake View

1 bedroom, premium bedding, down comforters, minibar

Mega King Room, 1 King Bed, High Floor Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Lake View

1 bedroom, premium bedding, down comforters, minibar

Studio Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, 1 Bedroom, High Floor Lake View

Marvelous Suite, 1 Bedroom, High Floor Lake View | 1 bedroom, premium bedding, down comforters, minibar

Marvelous Suite, 1 Bedroom, High Floor Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, 1 Bedroom, Lake View

Cool Corner Suite, 1 Bedroom, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Cool Corner Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Queen Room, 2 Double Beds, High Floor City View

City view

Spectacular Queen Room, 2 Double Beds, High Floor City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular King Room, 1 King Bed, High Floor City View

Spectacular King Room, 1 King Bed, High Floor City View | 1 bedroom, premium bedding, down comforters, minibar

Spectacular King Room, 1 King Bed, High Floor City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Queen Room, 2 Double Beds, City View

1 bedroom, premium bedding, down comforters, minibar

Wonderful Queen Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful King Room, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Wonderful King Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous King Room, 1 King Bed, Lake View

Fabulous King Room, 1 King Bed, Lake View | 1 bedroom, premium bedding, down comforters, minibar

Fabulous King Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

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InterContinental Suzhou by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 157 reviews
InterContinental Suzhou by IHG

About the neighborhood

Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

What's nearby

  • Gate to the East - 6 min walk - 0.3 miles
  • Suzhou Center - 8 min walk - 0.5 miles
  • Suzhou International Expo Center - 6 min drive - 3.6 miles
  • Humble Administrator's Garden - 6 min drive - 3.6 miles
  • Suzhou Museum - 7 min drive - 3.6 miles

Getting around

  • Dongfangzhimen Station - 6 min walk
  • Suzhou Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 75 min drive

Restaurants

  • ‪The Kitchen Table - ‬2 min walk
  • ‪巴黎贝甜星海广场店 - ‬3 min walk
  • ‪国际大厦 - ‬3 min walk
  • ‪苏州钻石健身俱乐部 - ‬2 min walk
  • ‪迪欧咖啡 - ‬2 min walk

About this property

W Suzhou

Luxury hotel near Jinji Lake
Located close to Suzhou Center and Suzhou Culture and Arts Center, W Suzhou provides a terrace, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in a body scrub, aromatherapy, or a facial. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; W Suzhou also has a garden, dry cleaning/laundry services, and a bar. In addition to a conference center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Multilingual staff, coffee/tea in the lobby, and free newspapers
  • Smoke-free premises, wedding services, and a porter/bellhop
Room features
All 379 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • 49-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Japanese, Korean, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available for a fee: CNY 198 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • SOL37
  • Su Yan
  • The Kitchen Table
  • Woobar

Things to do

  • 24-hour health club
  • Designer stores
  • Fitness classes
  • Indoor pool
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (8,751 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 38 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Does W Suzhou have a pool?

Yes, this property has an indoor pool.

Is W Suzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at W Suzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at W Suzhou?

Check-out is at noon.

Where is W Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is within a 15-minute walk of Suzhou Center and Jinji Lake. Suzhou Culture and Arts Center and Suzhou International Expo Center are also within 3 mi (5 km). Dongfangzhimen Station is 6 minutes by foot and Ligongdi West Station is 9 minutes.

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W Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 97 reviews
Rating 8 - Good. 19 out of 97 reviews
Rating 6 - Okay. 11 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 1 out of 97 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pansy

Liked: Cleanliness, staff & service, property conditions & facilities
Conveyance of the location
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Stayed 2 nights in May 2024

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Stayed 1 night in Mar 2024

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Stayed 2 nights in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Stayed 1 night in Nov 2023

8/10 Good

Dashan

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.

10/10 Excellent

YOUNGWHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fiorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hei Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Stayed 2 nights in Oct 2024

10/10 Excellent

HYOTAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
Stayed 11 nights in Oct 2024

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Amilia

Stayed 2 nights in Sep 2024

10/10 Excellent

SzuMing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Haijuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好，服务很周到
Stayed 1 night in Feb 2024

6/10 Okay

ming

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

shu yi

Stayed 1 night in Nov 2023

10/10 Excellent

SZE WAI

Stayed 3 nights in Nov 2023

10/10 Excellent

Xiaochen

Stayed 1 night in Aug 2023

8/10 Good

gelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错
Stayed 2 nights in Jan 2023

10/10 Excellent

tahsuan

Stayed 1 night in Sep 2021

10/10 Excellent

LIYAN

Stayed 1 night in Jun 2021