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Aparthotel

Somerset Emerald City Suzhou

4.5 star property
Luxury aparthotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Somerset Emerald City Suzhou

Lobby
1 Bedroom Premier Twin | 1 bedroom, minibar, in-room safe, desk
City view
1 bedroom, minibar, in-room safe, desk
LCD TV, DVD player
Somerset Emerald City Suzhou is centrally located, offering practical amenities like dry cleaning and a gym. Guests can use in-room WiFi or gather at the restaurant and bar. The business center is useful for work, and multilingual staff help visitors navigate the area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Dryer
  • Bar
  • Kitchen
  • Breakfast available
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio Premier Suite

1 bedroom, minibar, in-room safe, desk

Studio Premier Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Premier Suite

1 bedroom, minibar, in-room safe, desk

One Bedroom Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
No 436 Changjiang Road Suzhou New Distri, Suzhou, Jiangsu, 215011

What's nearby

  • Lingering Garden - 3 min drive - 1.5 miles
  • Hanshan Temple - 5 min drive - 2.5 miles
  • Shantang Street - 6 min drive - 3.5 miles
  • Humble Administrator's Garden - 11 min drive - 6.9 miles
  • Suzhou Museum - 11 min drive - 6.9 miles

Getting around

  • Heshan Station - 7 min walk
  • Suzhou New District Railway Tram Stop - 18 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 128 min drive

Restaurants

  • ‪水天堂西餐厅 - ‬3 min walk
  • ‪KFC 肯德基 - ‬19 min walk
  • ‪Burger King (汉堡王) - ‬11 min walk
  • ‪同济大酒店 - ‬1 min walk
  • ‪sushiro 寿司郎 - ‬19 min walk

About this property

Somerset Emerald City Suzhou

Luxury aparthotel with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like bathrobes and slippers.
Somerset Emerald City Suzhou offers 215 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. LCD televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • DVD player
  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 15 floors
  • 215 units
  • Access via exterior corridors
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Soundproofing
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 per person
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Somerset Emerald
Somerset Emerald City Suzhou
Somerset Emerald Hotel
Somerset Emerald Hotel Suzhou City
Somerset Emerald City Suzhou Aparthotel
Somerset Emerald Aparthotel
Somerset Emerald City Suzhou Suzhou
Somerset Emerald City Suzhou Aparthotel
Somerset Emerald City Suzhou Aparthotel Suzhou

Frequently asked questions

Is Somerset Emerald City Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Somerset Emerald City Suzhou?

Self parking is free at this property.

What time is check-in at Somerset Emerald City Suzhou?

Check-in start time: 2 PM; Check-in end time: 2:00 PM.

What time is check-out at Somerset Emerald City Suzhou?

Check-out is at noon.

Does Somerset Emerald City Suzhou provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 650 per vehicle applies.

Where is Somerset Emerald City Suzhou located?

Located in Huqiu District, this luxury aparthotel is 2.2 mi (3.6 km) from Hanshan Temple and within 6 mi (10 km) of Shantang Street and Suzhou Museum. Humble Administrator's Garden and Suzhou University are also within 9 mi (15 km). Heshan Station is 7 minutes by foot and Shizishan Station is 8 minutes.

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Somerset Emerald City Suzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 166 reviews
Rating 8 - Good. 76 out of 166 reviews
Rating 6 - Okay. 10 out of 166 reviews
Rating 4 - Poor. 1 out of 166 reviews
Rating 2 - Terrible. 2 out of 166 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

WEI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice breakfast, reasonable price for the room.
Stayed 1 night in Jul 2025

8/10 Good

Waileong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Shopping mall with cinema and eateries.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jojo Soh

Liked: Cleanliness, room comfort, communication

Great apartment

Great apartment locate within shopping and eaties
Stayed 1 night in May 2025

8/10 Good

Rhys

Liked: Room comfort, communication

Great Location hotel

Simple room with nice housekeeping services. Location was great, with a lot of food and a shopping mall beside it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious and clean apartment, responsive staff, shopping mall just downstairs and train station within walking distance
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheung Wa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean well-equiped hotel located conveniently in a shopping complex
Stayed 3 nights in Feb 2024

8/10 Good

Jojo Soh

Liked: Cleanliness, room comfort, communication

Nice apartment

Appartment within shopping mall and with subway at basement . Not too close to attraction but can take didi easily as well. Room with washing machine microwave al very convenience for longer stay
Stayed 1 night in May 2025

8/10 Good

Tai Gnan

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in May 2025

10/10 Excellent

MASANAO

Liked: Cleanliness, room comfort, communication
商業施設の中にあり、買い物、飲食に便利。
Stayed 1 night in Mar 2025

10/10 Excellent

JEAN-GUY

Liked: Cleanliness, room comfort, communication

Parfait pour la prochaine fois

Personnel très efficace et le ménage dans l'appartement parfait. Le quartier est très sympa.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chun Yueh

Liked: Cleanliness, room comfort, communication
交通非常方便。從酒店出來，立即可以進購物中心。然後，下到B1，找地鐵站的通道，走七、八分鈡，就可以搭上地鉄，完全不會淋到雨。購物中心有許多歺廳，地下室又有美食街，不用擔心會餓肚子。出酒店右轉到旁邊的步行街，立即可以找到水果店、7/11等
Stayed 7 nights in Feb 2025

10/10 Excellent

MASANAO

Liked: Cleanliness, room comfort, communication
出張で何度か利用したことがあるホテルですが、長期滞在向けです。部屋にある洗濯設備、大きな冷蔵庫、料理の出来る厨房設備等が特徴です。近くにはショッピングセンター、コンビニ、レストランもあり、買い物や外食にも便利です。
Stayed 1 night in Jan 2025

10/10 Excellent

Yueway

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025

8/10 Good

Ching nun

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024

10/10 Excellent

MASAKI

Liked: Cleanliness, amenities, property conditions & facilities, communication
ホテルの周辺にはたくさんのレストランがあって、とっても便利です。 部屋も綺麗ですし、ウォッシュトイレも設置されてます。
Stayed 2 nights in Nov 2024

10/10 Excellent

Anis

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024

8/10 Good

Yueway

Stayed 3 nights in Aug 2024

10/10 Excellent

Yawming

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in May 2024

10/10 Excellent

Kyunghoon

Liked: Cleanliness, room comfort
Disliked: Communication
Stayed 3 nights in May 2024

10/10 Excellent

CHIH JEN

Liked: Cleanliness, room comfort, communication
在商場裡，購物吃飯方便。房間很大，有客廳廚房洗衣機，很適合多天住宿。離舊城區主景點有點遠。
Stayed 2 nights in May 2024

10/10 Excellent

Cecilie

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

kim

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Mar 2024

10/10 Excellent

SHU TING

Stayed 2 nights in Mar 2024

8/10 Good

Philippe

Liked: Cleanliness, room comfort
Bon séjour Le personnel pourrait être plus bilingue.
Stayed 1 night in Oct 2023

6/10 Okay

Frode

Stayed 7 nights in Jul 2023

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