Pan Pacific Suzhou

Riverwalk hotel with 4 restaurants and a fitness center

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Where to?

Dates

June 2025

July 2025

4 restaurants, breakfast, lunch, dinner served; international cuisine

Deluxe King | Down comforters, minibar, in-room safe, blackout drapes

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Housekeeping
24/7 front desk
Air conditioning
Room service

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 37 of 37 rooms

Down comforters, minibar, in-room safe, blackout drapes

Premier Twin

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

32 sq m
Sleeps 2
2 Twin Beds

Two Bedroom Executive Suite

Highlights

Air conditioning

Free cribs/infant beds

Kitchenette

Flat-screen TV

Down duvet

Blackout drapes/curtains

2 bedrooms

Bathrobes

110 sq m
Sleeps 4
1 King Bed and 2 Large Twin Beds

Premier King

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

32 sq m
Sleeps 2
1 King Bed

Family Triple Room

Highlights

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Free bottled water

Sleeps 4
1 Queen Bed and 1 Twin Bed

Premier View Twin

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Sleeps 2
2 Large Twin Beds

Family Two Bedrooms

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Down duvet

Blackout drapes/curtains

2 bedrooms

Bathrobes

Hair dryer

Sleeps 4
2 Queen Beds

Premier Balcony King

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

36 sq m
Sleeps 2
1 King Bed

Deluxe King

Highlights

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Free bottled water

32 sq m
Sleeps 2
1 King Bed

Deluxe Twin

Highlights

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Free bottled water

32 sq m
Sleeps 2
2 Twin Beds

Premier King Grande

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Sleeps 4
1 King Bed

Premier Balcony Twin

Highlights

Balcony

Air conditioning

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

36 sq m
Sleeps 3
2 Large Twin Beds

Premier View King

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Sleeps 2
1 King Bed

Premier Balcony Suite

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Free cribs/infant beds

Kitchenette

Dining table

Flat-screen TV

68 sq m
Sleeps 2
1 King Bed

Family King Room

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Blackout drapes/curtains

Down duvet

Bathrobes

Hair dryer

Minibar

Sleeps 4
1 King Bed

Family Suite

Highlights

Air conditioning

Free cribs/infant beds

Flat-screen TV

Down duvet

Blackout drapes/curtains

2 bedrooms

Bathrobes

Hair dryer

64 sq m
Sleeps 3
1 Queen Bed and 1 Large Twin Bed

Deluxe Suite

Highlights

Separate dining area

Separate sitting area

Air conditioning

Free cribs/infant beds

Kitchenette

Dining table

Flat-screen TV

Down duvet

64 sq m
Sleeps 2
1 King Bed

Executive Pagpda Suite

Sleeps 2
1 Queen Bed

Premier Balcony Twin

Sleeps 2
2 Twin Beds

Premier View King

Sleeps 2
1 Queen Bed

Premier Balcony King

Sleeps 2
1 Queen Bed

Family Triple Room

Sleeps 3
1 Queen Bed and 1 Twin Bed

Premier View Twin

Sleeps 2
2 Twin Beds

Two Bedroom Executive Suite

Sleeps 4
2 Twin Beds and 1 Queen Bed

Deluxe Twin

Sleeps 2
2 Twin Beds

Premier Twin

Sleeps 2
2 Twin Beds

Family Two Bedrooms

Sleeps 4
1 Queen Bed

Deluxe Room (2 beds)

Sleeps 2
2 Twin Beds

Standard 2-bed Room

Sleeps 2
2 Twin Beds

Premier King

Sleeps 2
1 Queen Bed

Family Suite

Sleeps 3
1 Queen Bed

Deluxe Room (Double Bed)

Sleeps 2
1 Queen Bed

Deluxe Suite

Sleeps 2
1 Queen Bed

Premier Balcony Suite

Sleeps 2
1 Queen Bed

Triple Bedroom Executive Suite

Sleeps 6
2 Twin Beds and 1 Queen Bed

Executive Suite

Sleeps 2
1 Queen Bed

Wu Gong Hall

Sleeps 6
1 Queen Bed, 1 King Bed and 2 Twin Beds

Deluxe King

Sleeps 2
1 Queen Bed

Similar properties

Pool
Hot Tub
Spa
Parking included

About the neighborhood

259 Xin Shi Road, GuSou District, Suzhou, Jiangsu, 215007

What's nearby

Pingjiang Road - 4 min drive - 2.7 miles
Shantang Street - 5 min drive - 3.1 miles
Suzhou Museum - 6 min drive - 3.4 miles
Humble Administrator's Garden - 6 min drive - 3.6 miles
Jinji Lake - 8 min drive - 5.2 miles

Getting around

Renminqiao South Station - 9 min walk
Suzhou Railway Station - 13 min drive
Wuxi (WUX-Shuofang) - 46 min drive

Restaurants

‪清华酒楼 - ‬8 min walk
‪AVANTI Restaurant - ‬4 min walk
‪北疆饭店 - ‬6 min walk
‪高原红茶酒吧 - ‬3 min walk
‪黑杰克酒吧 - ‬7 min walk

About this property

Pan Pacific Suzhou

Luxury hotel near Shantang Street

Located close to Suzhou Museum and Humble Administrator's Garden, Pan Pacific Suzhou provides a garden, dry cleaning/laundry services, and a gym. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a business center are available to all guests.

Other perks include:

A seasonal outdoor pool and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
Buffet breakfast (surcharge), an outdoor tennis court, and express check-out
A porter/bellhop, a vending machine, and luggage storage
Concierge services, 11 meeting rooms, and table tennis

Room features

All 336 rooms boast comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.

More amenities include:

Free tea bags/instant coffee and electric kettles
Tubs or showers, free toiletries, and hair dryers
47-inch flat-screen TVs with satellite channels
Wardrobes/closets, daily housekeeping, and phones

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Limited onsite parking
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 88 for adults and CNY 68 for children
4 restaurants

Restaurants on site

Sun Ray禧禾意大利灵感餐厅
吴宫瑞面
塔影咖啡
海天楼中餐厅
萃英园全日餐厅

Things to do

Billiards/pool table
Golf driving range
Gym
Indoor pool
Outdoor tennis court
Sauna
Seasonal outdoor pool
Steam room
Table tennis

Family friendly

Children's toys
Indoor pool
Laundry facilities
Lifeguards on site
Seasonal outdoor pool

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

11 meeting rooms
12,917 square feet of conference space
Business center

Outdoors

Garden
On the riverwalk
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (47 inch wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchairs on site

3 buildings
5 floors
Banquet hall
Built in 1999
Lifeguards
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

47-inch flat-screen TV with satellite channels

Food and drink

Electric kettle
Free bottled water
Limited room service
Minibar
Tea bags/instant coffee

Air conditioning
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Early check-in subject to availability

Late check-in subject to availability

Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 300.0 per day

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 88 for adults and CNY 68 for children
Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Pool access available from 7:00 AM to 9:30 PM

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pan Pacific Hotel Suzhou

Pan Pacific Suzhou

Suzhou Pan Pacific

Pan Pacific Suzhou Hotel Suzhou

Pan Pacific Suzhou Hotel

Pan Pacific Suzhou Suzhou

Pan Pacific Suzhou Hotel Suzhou

Frequently asked questions

Does Pan Pacific Suzhou have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM–9:30 PM.

Is Pan Pacific Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Suzhou?

Limited spots are available.

What time is check-in at Pan Pacific Suzhou?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Late check-in is available from 1:00 PM– 6:00 PM for a fee of 50%.

What time is check-out at Pan Pacific Suzhou?

Check-out is at noon.

Where is Pan Pacific Suzhou located?

Located in Suzhou Old Town, this luxury hotel is 2.8 mi (4.6 km) from Shantang Street and within 6 mi (10 km) of Suzhou Museum and Humble Administrator's Garden. Hanshan Temple is 4.5 mi (7.3 km) away. Renminqiao South Station is 9 minutes by foot and Nanmen Station is 10 minutes.

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Pan Pacific Suzhou Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Fan

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent breakfast and services, serene atmosphere surrounded by the garden

Stayed 2 nights in Apr 2025

10/10 Excellent

Loh

Mar 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A grand hotel that is as much a sight seeing spot by itself as the rest of Suzhou.

Stayed 2 nights in Mar 2025

8/10 Good

Ngoc

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, breakfast buffet was just ok. Indoor and outdoor pools, amazing chinese gardens all around and laundry facility.

Stayed 2 nights in Apr 2025

10/10 Excellent

Daiyan

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is good and convenient.

Stayed 2 nights in Mar 2025

10/10 Excellent

Paoyun

May 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2 employees were very nice and help a lot. Wang Jing and Hardy. Very kind and passionate.

Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Dec 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hospitable staff, neat room and great location.

Stayed 1 night in Nov 2024

10/10 Excellent

Angie

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we’re good only a bit dusty room and skins were itching when sitting on the chairs, we used towels to covered the chairs. 😛😅

Stayed 3 nights in Apr 2025

10/10 Excellent

Hiu-Man

Apr 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff from front door manager, bus boy, buffet waiters all show lack of trainings. No big deal. Wonderful place, an unique experience. Definitely will come back again since the price is very reasonable.

Stayed 3 nights in Apr 2025

10/10 Excellent

Gina

Nov 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel infrastructure and surrounding is very photoworthy.

Stayed 2 nights in Nov 2024

10/10 Excellent

Gangmun

Nov 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High quality with unbelievable location.

Stayed 3 nights in Nov 2024

10/10 Excellent

Min-On

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is amazing Linked to a paid park with easy access to vicinity. Lovely architecture and service was impeccable. We stayed in the suite which was very large and fully stocked with amenities. Only feedback we have was the air-conditioning which on query is actually partly centralised. Overall a definite recommendation to stay here when you come to Suzhou. In fact, I'd recommend you explore the hotel and park grounds 1st before you head out to explore Suzhou old town

Stayed 1 night in Mar 2025

10/10 Excellent

Siang Hwa

Dec 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good breakfast buffet spread. Nice and peaceful hotel ground. If you do not mind a bit of walking (10-15 minute), there are many food outlets and a shopping mall

Stayed 3 nights in Dec 2024

10/10 Excellent

Heow Sian

Dec 14, 2024

Both front counter and cleaners are very friendly.

Stayed 2 nights in Dec 2024

10/10 Excellent

Kenny

Nov 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing amenities located on the property including a massive garden, delicious restaurant, and koi fish pond. Also free laundry service was a major plus. Staff were friendly and helpful.

Stayed 2 nights in Nov 2024

10/10 Excellent

Jiayao

Jul 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel garden!

Stayed 4 nights in Jun 2024

10/10 Excellent

Frances

Nov 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love that you can visit panmen gate park. Even though it's off season and many stalls not open, it's still beautiful, especially at night. And the hotel feels very safe.

Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Apr 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel.

Amazing hotel, with access to very pretty gardens (day or night).

Stayed 2 nights in Mar 2024

10/10 Excellent

Gennie

Feb 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful architecture and delicious breakfast buffet

Stayed 2 nights in Feb 2024

10/10 Excellent

Man Fu

Oct 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel garden was directly linked to a historical area with a beautiful pagoda. Access for hotel guests was waved and the night light and dance show was fantastic. The two restaurants we tried were were very good.

Stayed 2 nights in Oct 2024

10/10 Excellent

Ngai

Oct 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall environment of the hotel and free access traditional park. There are no similar hotels like this.

Stayed 2 nights in Oct 2024

10/10 Excellent

yu chong

Aug 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Unique location.

Stayed 3 nights in Aug 2024

10/10 Excellent

Wei

Mar 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The breakfast is super!

Stayed 2 nights in Mar 2024

10/10 Excellent

Geaik Theng

Nov 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful looking hotel.

Nice looking hotel. From the outside looks like ancient temple. The water supply in the rooms was not strong. The breakfast was go oh d as they have a variety of food. Overall,was good and nice.

Stayed 2 nights in Oct 2024

10/10 Excellent

JOO TECK

Dec 23, 2024

Liked: Cleanliness

Hotel look old and not well maintains.

10/10 Excellent

Jun Yi

Sep 21, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very historical and pretty hotel. Impressive service too!

Stayed 3 nights in Sep 2023

Pan Pacific Suzhou

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Premier View King

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Family King Room

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Family Suite

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Deluxe Suite

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Executive Pagpda Suite

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Family Triple Room

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Two Bedroom Executive Suite

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Standard 2-bed Room

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Premier King