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Oakwood Hotel & Residence Suzhou

4.5 star property
Luxury hotel with free parking connected to the convention center in Suzhou

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Photo gallery for Oakwood Hotel & Residence Suzhou

Lounge
42-inch flat-screen TV with cable channels, TV
Exterior
3 bedrooms, premium bedding, in-room safe, desk
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Luxury Apartment, 2 Bedrooms, Partial Lake View

3 bedrooms, premium bedding, in-room safe, desk

Luxury Apartment, 2 Bedrooms, Partial Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 108 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Premier Apartment, 3 Bedrooms, Lake View

3 bedrooms, premium bedding, in-room safe, desk

Premier Apartment, 3 Bedrooms, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 153 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed OR 1 Twin Sofa Bed, 2 Large Twin Beds and 1 Queen Bed

View all photos for Basic Room, 1 King Bed

3 bedrooms, premium bedding, in-room safe, desk

Basic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Premium bedding
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Primier King Room

3 bedrooms, premium bedding, in-room safe, desk

Primier King Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Premium bedding
Hair dryer
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

One-Bedroom Apartment Lake View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Dishwasher
Flat-screen TV
3 bedrooms
Premium bedding
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Premium bedding
Hair dryer
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Apartment, Partial Lake View

3 bedrooms, premium bedding, in-room safe, desk

Junior Apartment, Partial Lake View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Premium bedding
  • 52 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | 3 bedrooms, premium bedding, in-room safe, desk

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
3 bedrooms
Premium bedding
Hair dryer
  • 45 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Apartment

Coffee/tea maker, electric kettle

One-Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Dishwasher
Flat-screen TV
  • 76 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123

What's nearby

  • Jinji Lake - 5 min drive - 3.7 miles
  • Suzhou International Expo Center - 8 min drive - 5.4 miles
  • Suzhou Culture and Arts Center - 9 min drive - 5.6 miles
  • Gate to the East - 11 min drive - 7.4 miles
  • Humble Administrator's Garden - 14 min drive - 10.6 miles

Getting around

  • Yueliangwan Station - 5 min walk
  • Suzhou Railway Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • ‪Emmett.艾美餐厅 - ‬5 min walk
  • ‪江南食单 - ‬2 min drive
  • ‪玉榕轩 - ‬3 min walk
  • ‪星巴克 - ‬18 min walk
  • ‪独墅湖基督教堂 - ‬15 min walk

About this property

Oakwood Hotel & Residence Suzhou

Luxury family-friendly hotel located in Suzhou Industrial Park
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Oakwood Hotel & Residence Suzhou. The on-site local and international cuisine restaurant, Dushu Spring, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and express check-out
  • Express check-in, supervised childcare (surcharge), and tour/ticket assistance
Room features
All 250 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dushu Spring

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Playground
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 98.00 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Frequently asked questions

Is Oakwood Hotel & Residence Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oakwood Hotel & Residence Suzhou?

Self parking is free at this property.

What time is check-in at Oakwood Hotel & Residence Suzhou?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Oakwood Hotel & Residence Suzhou?

Check-out is at noon.

Where is Oakwood Hotel & Residence Suzhou located?

This family-friendly Suzhou hotel is located in the business district, 0.1 mi (0.2 km) from Dushu Lake, and within 6 mi (10 km) of Suzhou Ferris Wheel and Jinji Lake. Suzhou Culture and Arts Center and Yuanrong Times Square are also within 6 mi (10 km). Yueliangwan Station is only a 5-minute walk and Dushuhu Neighborhood Center Station is 8 minutes.

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Oakwood Hotel & Residence Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 75 reviews
Rating 8 - Good. 23 out of 75 reviews
Rating 6 - Okay. 7 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

I would stay at this hotel again.
Stayed 3 nights in Apr 2025

10/10

Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again.
Stayed 13 nights in Apr 2025

10/10

Location is abit far from the tourist attractions and shopping but the apartm
Stayed 2 nights in Dec 2023

6/10

Stayed 3 nights in Sep 2024

10/10

Stayed 1 night in Oct 2023

10/10

Stayed 4 nights in Jun 2023

10/10

不错啦
Stayed 5 nights in Nov 2021

10/10

Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
Stayed 1 night in Oct 2020

8/10

周遭環境優美，舒適... 但地點稍偏，不易打車，且網路速度有點偏慢 早餐豐富，好吃😋 大致上還不錯
Stayed 4 nights in Sep 2020

10/10

Stayed 1 night in Jun 2020

10/10

1/11日晚上入住的櫃檯人員一位年輕男生，服務態度很好！
Stayed 1 night in Jan 2020

10/10

We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019

10/10

아주 훌륭한 호텔입니다. 강력하게 추천합니다. 일단 넓고 쾌적한 객실이 호텔로 기본기능이 훌륭합니다. 또한 조식이 메뉴가 다양하진 않지만 부족하지도 않고 적당하다고 할 수 있습니다. 다음에 또 숙박하고 싶습니다.
Stayed 4 nights in Nov 2019

8/10

Stayed 3 nights in Nov 2019

10/10

Stayed 1 night in Oct 2019

10/10

Stayed 9 nights in Nov 2019

10/10

환경도 좋고 근처에 식당도 많아요.
Stayed 2 nights in Nov 2019

10/10

Stayed 1 night in Aug 2019

10/10

High quality Hotel like brand new. Good breakfast.
Stayed 2 nights in Jul 2019

10/10

Stayed 3 nights in Jul 2019

10/10

The location is nearby the industrial zone, quiet and pleasant. The room and equipment are quite big, tidy, and new.
Stayed 3 nights in Jul 2019

8/10

明るい、綺麗、新しい、快適な一晩でした。朝食も十分！コスパ良いホテルと思います。 周辺施設が寂しいのだけ、残念。夕食を済ませてからチェックインが望ましいです。
Stayed 1 night in Jul 2019

8/10

綿棒がない、シェバーがない
Stayed 3 nights in Jun 2019

10/10

Stayed 2 nights in Jun 2019

10/10

櫃檯接待人員比大陸其他飯店人員素質好！
Stayed 1 night in May 2019