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Novotel Suzhou Tai Lake Santeh Hotel

3.0 star property
Travelers find a peaceful getaway at this nature-surrounded hotel where hot springs provide relaxation and natural beauty restores energy levels

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Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

Breakfast, lunch, dinner served; international cuisine - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)
Hot springs - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)
Hot springs - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)
Hot springs - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)
Exterior - Novotel Suzhou Tai Lake Santeh Hotel (Suzhou)
The Novotel Suzhou Tai Lake Santeh Hotel offers visitors a quiet retreat near the beautiful Gusong Garden. Guests can relax in any of the 15 hot springs on property, while families appreciate the playground and garden areas. Every room includes WiFi to stay connected.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Room, 2 Twin Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds

Deluxe Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds

Superior Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds

Executive Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Egyptian cotton sheets, premium bedding, memory foam beds

Superior Suite, 1 Queen Bed with Sofa bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, memory foam beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Superior Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located on the waterfront, Novotel Suzhou Tai Lake Santeh Hotel is in Wuzhong neighborhood and is connected to the convention center. Gusong Garden is another place to visit that comes recommended. Visit our Suzhou travel guide
Map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000

What's nearby

  • Qionglongshan Dongwu National Forest Park
    9 min drive - 7.3 miles
  • Mudu Ancient City
    10 min drive - 6.1 miles
  • Gusong Garden
    10 min drive - 4.9 miles
  • Shangfang Mountain
    12 min drive - 7.9 miles
  • Suzhou Taihu Yuyangshan Scenic Area
    15 min drive - 9.9 miles

Getting around

  • Huadun Station
    7 min drive
  • Suzhou New District Railway Tram Stop
    34 min drive
  • Wuxi (WUX-Shuofang)
    42 min drive

Restaurants

  • Tim Hortons
    13 min drive
  • Executive Lounge
    13 min drive
  • Starbucks
    9 min drive
  • Xinhuaxi Beef Rice Noodles (Mudu Ancient Town Shop)
    10 min drive
  • 乾元寺素面馆
    15 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

Hotel near Gusong Garden
Take advantage of a terrace, a garden, and a playground at Novotel Suzhou Tai Lake Santeh Hotel. For some rest and relaxation, visit the 15 hot springs. The on-site international cuisine restaurant, Food Square, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and an electric car charging station
  • A front-desk safe, concierge services, and meeting rooms
Room features
All 169 rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with spring water tubs and rainfall showers
  • Wardrobes/closets, mini fridges, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Square

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Family friendly

  • In-room crib
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,920 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from 2:30 PM - 10:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Hot springs access available from 2:30 PM to 10:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Frequently asked questions

Is Novotel Suzhou Tai Lake Santeh Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Suzhou Tai Lake Santeh Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Suzhou Tai Lake Santeh Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Novotel Suzhou Tai Lake Santeh Hotel located?

Located in Wuzhong, this hotel is 4.8 mi (7.8 km) from Gusong Garden.

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Reviews

Novotel Suzhou Tai Lake Santeh Hotel Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.
Stayed 2 nights in Nov 2025

10/10 Excellent

Seung Wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021