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Mercure Suzhou Jinji Lake

3.5 star property
Hotel connected to the convention center in Suzhou with free parking

Choose dates to view prices

Photo gallery for Mercure Suzhou Jinji Lake

Exterior
Restaurant
Exterior
Deluxe Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe
Lobby
Mercure Suzhou Jinji Lake offers a relaxing getaway in Suzhou Industrial Park. Maintain fitness at the gym or explore nearby attractions with free self-parking. The 24-hour front desk assists with dry cleaning, while WiFi and lobby refreshments enhance your stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Privilege, Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

Privilege, Room, 2 Twin Beds | 1 bedroom, down comforters, minibar, in-room safe

Privilege, Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021

What's nearby

  • Gate to the East - 16 min walk - 0.9 miles
  • Jinji Lake - 2 min drive - 1.1 miles
  • Pingjiang Road - 4 min drive - 2.5 miles
  • Humble Administrator's Garden - 5 min drive - 3.2 miles
  • Suzhou Museum - 5 min drive - 2.9 miles

Getting around

  • Xinghai Square Station - 8 min walk
  • Suzhou Railway Station - 18 min drive
  • Wuxi (WUX-Shuofang) - 48 min drive

Restaurants

  • ‪Euro Mart 欧麦德 - ‬6 min walk
  • ‪増増 | 增增 | Masumasu - ‬4 min walk
  • ‪辛香汇 Spicy Joint - ‬4 min walk
  • ‪Blue Marlin 蓝枪鱼 - ‬6 min walk
  • ‪Costa Coffee 咖世家 - ‬7 min walk

About this property

Mercure Suzhou Jinji Lake

Hotel located in Suzhou Industrial Park
You can look forward to dry cleaning/laundry services, a gym, and a restaurant at Mercure Suzhou Jinji Lake. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and luggage storage
  • A porter/bellhop, a 24-hour front desk, and a front-desk safe
Room features
All 303 rooms include comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 52-inch LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 31 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 58 per person
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Suzhou Jinji Lake Opening August 2018 Hotel
Mercure Suzhou Jinji Lake Opening August 2018
Mercure Suzhou Jinji Opening
Mercure Suzhou Jinji Lake (Opening August 2018)
Mercure Suzhou Jinji Suzhou
Mercure Suzhou Jinji Lake Hotel
Mercure Suzhou Jinji Lake Suzhou
Mercure Suzhou Jinji Lake Hotel Suzhou
Mercure Suzhou Jinji Lake (Opening August 2018)

Frequently asked questions

Is Mercure Suzhou Jinji Lake pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Suzhou Jinji Lake?

Self parking is free at this property.

What time is check-in at Mercure Suzhou Jinji Lake?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Jinji Lake?

Check-out is at noon.

Where is Mercure Suzhou Jinji Lake located?

Located in Suzhou Industrial Park, this hotel is within 1 mi (2 km) of In City Shopping Mall and Gate to the East. Jinji Lake and Suzhou Center Mall are also within 2 mi (3 km). Xinghai Square Station is 8 minutes by foot and Central Park Station is 14 minutes.

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Mercure Suzhou Jinji Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 73 reviews
Rating 8 - Good. 27 out of 73 reviews
Rating 6 - Okay. 7 out of 73 reviews
Rating 4 - Poor. 4 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Cathy

The service is not great, you have to ask them for the right things you need.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

A good hotel
Stayed 1 night in Nov 2024

8/10 Good

Ting Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…
Stayed 2 nights in Oct 2024

10/10 Excellent

Sicheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Sep 2024

8/10 Good

TAIJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다
Stayed 1 night in Mar 2024

10/10 Excellent

勝鴻

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好到無可挑剔

真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置
Stayed 1 night in Jan 2020

4/10 Poor

Matt, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had requested Non smoking room, but smoke and cigarette disgusting smell came from other room all the time so much that I couldn’t slept well.
Stayed 1 night in Nov 2019

4/10 Poor

Robbie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lovely Hotel - SHOCKINGLY POOR WI-FI

The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Stayed 1 night in Nov 2019

8/10 Good

CHUN MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蘇州商務旅遊的好地方
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
Stayed 2 nights in Oct 2019

10/10 Excellent

Connie, 深圳

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體都還不錯，酒店干淨，舒適，大堂還有咖啡、餅乾，而且離景點都比較近，附近有大型商場，下次有機會還會入住
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フランス系のホテルなのにワインオープナーが置いてない
Stayed 1 night in Sep 2019

10/10 Excellent

Koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

申し分ない条件

申し分ない条件。
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
交通の便利も良くコンビニも食事をする所も近くにあり良い
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smells not good in bathroom! The people work in this hotel are very nice!
Stayed 2 nights in Jul 2019

8/10 Good

yuki

Liked: Cleanliness, property conditions & facilities
良い点はﾎﾃﾙが全体的に清潔。最新式のｳｵｼｭﾚｯﾄがあり快適。冷蔵庫のｿﾌﾄﾄﾞﾘﾝｸが無料。不満点としては部屋の壁が薄く、隣室の音が聞こえる。日本語のﾃﾚﾋﾞ放送に対応していない。朝食の開始が6：30からなので、6：00ｽﾀｰﾄぐらいまで早めて欲しい。全体としては満足できるﾎﾃﾙです。
Stayed 5 nights in Jun 2019

8/10 Good

sun ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

法式風格，舒適

雖不是豪華酒店，但住起來覺得很舒服，管理好 交通便利
Stayed 1 night in Jun 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Excellent Let Down by Poor Internet

Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
立地もホテル設備も完璧でした。部屋の入口付近の壁が薄いのか、廊下の声が聞こえる以外は快適に過ごせました！
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
英語が話せるスタッフがいない
Stayed 2 nights in Apr 2019

6/10 Okay

CHANGSHENG

Disliked: Cleanliness, staff & service, room comfort

not recommend

I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
Stayed 1 night in Mar 2019

8/10 Good

JEONGIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

사용시설

TV 보기가 매우 불편산것 빼고는 좋아요, 특히직원들의 친절 매우 훌륭합니다
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

쑤저우 머쿠어 호텔 좋아요.

2018년 8월에 오픈한 호텔이라서 깨끗하고 시설도 좋았습니다. 딱 필요한부분만 잘 준비 되어 있었고, 침대시트랑 침구가 깨끗해서 잠자리 편했습니다.
Stayed 2 nights in Mar 2019

8/10 Good

Masa

Liked: Cleanliness, amenities, property conditions & facilities
Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
Stayed 2 nights in Mar 2019

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