See all properties

Mercure Suzhou Jinji Lake

Property class: 3.5

Choose dates to view prices

Photo gallery for Mercure Suzhou Jinji Lake

A modern hotel room with a neatly made bed, a robe hanging on the wall, and a view of the city through large windows. - Mercure Suzhou Jinji Lake (Suzhou)
A spacious lobby with a reception desk, a large chandelier, a seating area with a blue sofa, and a bookshelf. - Mercure Suzhou Jinji Lake (Suzhou)
A spacious lobby with large windows, a modern chandelier, and a variety of seating arrangements. - Mercure Suzhou Jinji Lake (Suzhou)
A modern dining area with large windows, marble flooring, and contemporary furniture. - Mercure Suzhou Jinji Lake (Suzhou)
Exterior - Mercure Suzhou Jinji Lake (Suzhou)
Take advantage of dry cleaning/laundry services, a gym, and a restaurant at Mercure Suzhou Jinji Lake. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

AARP members, discover the perfect stay for every budget with our fantastic hotel deals.

From charming, budget-friendly stays to premium, full-service hotels, find the perfect place to unwind—no matter your travel style or budget

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

A modern bathroom with a large oval mirror, a sink, and a vanity with toiletries.

Deluxe Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Room

Deluxe Room, 2 Twin Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

A modern hotel room with a large bed, a nightstand, a lamp, a seating area, and a television.

Privilege, Room, 1 King Bed

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

A modern bathroom with a large oval mirror, a round sink, and a marble floor.

Privilege, Room, 2 Twin Beds

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Suzhou Industrial Park neighborhood, Mercure Suzhou Jinji Lake is connected to a shopping center. In City Shopping Mall and Suzhou Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jinji Lake and Suzhou City Moat. Classical Gardens of Suzhou and Couple's Retreat Garden are also worth visiting. Visit our Suzhou travel guide
Map
No 72 Xindu Street, Suzhou Industrial Park, Suzhou, 215021

What's nearby

  • A river with a cityscape on the opposite bank, featuring modern skyscrapers and a distinctive curved building.
    Gate to the East
    16 min walk - 0.9 miles
  • A calm river at sunset with traditional buildings on the right and dense foliage on the left.
    Pingjiang Road
    3 min drive - 2.3 miles
  • A park with yellow sculptures, a pathway, and a waterfront.
    Jinji Lake
    3 min drive - 1.3 miles
  • In City Shopping Mall
    14 min walk - 0.8 miles
  • Suzhou Center Mall
    2 min drive - 1.0 mile

Getting around

  • Xinghai Square Station
    8 min walk
  • Suzhou Railway Station
    18 min drive
  • Wuxi (WUX-Shuofang)
    48 min drive

Restaurants

  • 増増 | 增增 | Masumasu
    4 min walk
  • Katong Restaurant | 咖东餐厅
    6 min walk
  • 串dining
    5 min walk
  • 辛香汇 Spicy Joint
    4 min walk
  • お好み焼き やきます yakimasu
    6 min walk

Similar properties

A modern hotel lobby with a reception desk, seating area, and large windows offering views of the city.
Holiday Inn Express Suzhou Shantang Street
Gusu District
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 26 reviews
Holiday Inn Express Suzhou Shantang Street
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 31 floors
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 58 per person
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Mercure Suzhou Jinji Lake pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Suzhou Jinji Lake?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Jinji Lake?

Check-out is at noon.

Where is Mercure Suzhou Jinji Lake located?

Located in Suzhou Industrial Park, this hotel is within 1 mi (2 km) of In City Shopping Mall and Gate to the East. Suzhou Center Mall and Jinji Lake are also within 2 mi (3 km). Xinghai Square Station is 8 minutes by foot and Central Park Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure Suzhou Jinji Lake Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 82 reviews
Rating 8 - Good. 31 out of 82 reviews
Rating 6 - Okay. 8 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 1 out of 82 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff xiaohui is very helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

A good hotel
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

The service is not great, you have to ask them for the right things you need.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Staff & service
部屋は広くデザインも素敵でした。 エレベーターが一台修理中でしたが、ほか2台が動いていたので問題ありませんでした。 床にピアスのキャッチャーが落ちていたりしたので、清掃面で星4つにしました。
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주차 불편
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치 좋음
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方も丁寧で、赤ちゃんにも大変優しいホテルでした。 蘇州園区に来る際は、こちらのホテルをまた利用させていただきます。
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無線網路的穩定性實在是有待加強，時好時壞，看似有訊號但是一處在於上線、斷線的循環中…
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好到無可挑剔

真心不錯，簡單，乾淨又大方，位置又是蘇州黃金位置
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I had requested Non smoking room, but smoke and cigarette disgusting smell came from other room all the time so much that I couldn’t slept well.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Lovely Hotel - SHOCKINGLY POOR WI-FI

The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蘇州商務旅遊的好地方
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體都還不錯，酒店干淨，舒適，大堂還有咖啡、餅乾，而且離景點都比較近，附近有大型商場，下次有機會還會入住
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フランス系のホテルなのにワインオープナーが置いてない
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

申し分ない条件

申し分ない条件。
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
交通の便利も良くコンビニも食事をする所も近くにあり良い
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smells not good in bathroom! The people work in this hotel are very nice!
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
良い点はﾎﾃﾙが全体的に清潔。最新式のｳｵｼｭﾚｯﾄがあり快適。冷蔵庫のｿﾌﾄﾄﾞﾘﾝｸが無料。不満点としては部屋の壁が薄く、隣室の音が聞こえる。日本語のﾃﾚﾋﾞ放送に対応していない。朝食の開始が6：30からなので、6：00ｽﾀｰﾄぐらいまで早めて欲しい。全体としては満足できるﾎﾃﾙです。
Stayed 5 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

法式風格，舒適

雖不是豪華酒店，但住起來覺得很舒服，管理好 交通便利
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Excellent Let Down by Poor Internet

Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
立地もホテル設備も完璧でした。部屋の入口付近の壁が薄いのか、廊下の声が聞こえる以外は快適に過ごせました！
Stayed 2 nights in Apr 2019