See all properties

Mercure Suzhou Downtown

3.0 star property
Riverfront hotel with free parking connected to a shopping center in Suzhou

Choose dates to view prices

Photo gallery for Mercure Suzhou Downtown

Exterior
Superior Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk
Bar (on property)
Minibar, in-room safe, individually furnished, desk
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Privilege, Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LED TV
Fan
Hair dryer
Free bottled water
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Suzhou

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 401 reviews
Pan Pacific Suzhou

About the neighborhood

Map
3189 Renmin Road, Gusu District, Suzhou, Jiangsu, 215000

What's nearby

  • Suzhou Pingjiang Wanda Plaza - 7 min walk - 0.4 miles
  • Humble Administrator's Garden - 2 min drive - 1.4 miles
  • Shantang Street - 3 min drive - 1.7 miles
  • Pingjiang Road - 3 min drive - 1.8 miles
  • Suzhou Museum - 3 min drive - 1.6 miles

Getting around

  • Pinghe Lu Station - 5 min walk
  • Suzhou Railway Station - 7 min drive
  • Wuxi (WUX-Shuofang) - 37 min drive

Restaurants

  • ‪东北风 - ‬4 min walk
  • ‪满记甜品 - ‬4 min walk
  • ‪大歌星量贩ktv - ‬4 min walk
  • ‪棒约翰比萨 - ‬4 min walk
  • ‪小肥羊 - ‬4 min walk

About this property

Mercure Suzhou Downtown

Hotel near Humble Administrator's Garden
Located close to Suzhou Museum and Shantang Street, Mercure Suzhou Downtown provides a shopping mall on site, laundry facilities, and a bar. Be sure to enjoy a meal at Su Garden, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and tour/ticket assistance
  • Luggage storage, a front-desk safe, and a 24-hour front desk
Room features
All 175 individually furnished rooms feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Showers and hair dryers
  • Coffee/tea makers, fans, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 58 for adults and CNY 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Su Garden

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Children's toys
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,399 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 58 for adults and CNY 29 for children
  • Rollaway bed fee: CNY 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown Suzhou
Suzhou Mercure Suzhou Downtown Hotel
Hotel Mercure Suzhou Downtown
Mercure Suzhou Downtown Suzhou
Mercure Hotel
Mercure
Mercure Suzhou Downtown Hotel
Mercure Suzhou Downtown Suzhou
Mercure Suzhou Downtown Hotel Suzhou

Frequently asked questions

Is Mercure Suzhou Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Suzhou Downtown?

Self parking is free at this property.

What time is check-in at Mercure Suzhou Downtown?

Check-in start time: 2 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Mercure Suzhou Downtown?

Check-out is at noon.

Where is Mercure Suzhou Downtown located?

Located in Gusu District, this hotel is within 3 mi (5 km) of Humble Administrator's Garden, Shantang Street, and Suzhou Museum. Suzhou University and Hanshan Temple are also within 6 mi (10 km). Pinghe Lu Station is only a 5-minute walk and Pinglonglu East Station is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Suzhou Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10

酒店干净，地理位置也不错，可惜没有衣服送洗服务
Stayed 3 nights in Apr 2021

10/10

离旅游景点非常近，自驾（又担心限行）且喜欢徒步的朋友们可以放心选择。
Stayed 3 nights in Mar 2021

10/10

很舒適，可免費洗烘衣物，近地鐵站，附近走5分鐘有些餐廳及大超市。唯一缺點是飯店入口不在大馬路旁，去景點得一直搭車，不過，CP值算高~
Stayed 3 nights in Jan 2020

10/10

new hotel near suzhou station and subway station
Stayed 3 nights in Dec 2019

10/10

Stayed 6 nights in Dec 2019

8/10

酒店很新，性价比高 柜台服务可以加强，譬如办理入住时有人排队，几个服务人员还在柜台旁边的房间里面说笑，让住客感受很差，另外早餐选项相对单调 不过整体而言试一间性价比高的住宿选项
Stayed 1 night in Nov 2019

4/10

ent location. doonConvenient location., but would not like to stay in another Mercure again.
Stayed 5 nights in Nov 2019

10/10

편안하고 친절한 호텔 조식이 좋음
Stayed 2 nights in Oct 2019

10/10

Very near MRT station, connect to most places of interest.
Stayed 3 nights in Oct 2019

10/10

Staff at the restaurant don't speak English, but at the front desk do, otherwise excellent
Stayed 3 nights in Oct 2019

8/10

房間舒適，只是地板可以再乾淨一點！Check in 的速度要加強！大致上是很不錯的！
Stayed 2 nights in Oct 2019

8/10

酒店很整潔和現代感，性格比高，mercure 品牌一般都可以。淋浴水壓也夠，只是附近有建築工程，稍有噪音，隔音未完善。
Stayed 1 night in Oct 2019

8/10

It's not very close to the train station, have to take taxis or subway (1 stop), some areas are not allowed to walk through. There's a shopping mall across the big road, 10 mins walk. If you wanna stay walking distance to the train station then it's not a good option, but overall this hotel is valued for money.
Stayed 2 nights in Sep 2019

10/10

Stayed 1 night in Sep 2019

10/10

Stayed 2 nights in Aug 2019

10/10

This property is clean stylish and spacious. The service is very impressive. The room is contemporarily decorated. The breakfast buffet has a good selection of food. There is also complimentary evening snacks service in the lobby lounge area. The French style hotel is really value for your money. Love the hotel. Will come back to see all the staff and the robot delivery machine.
Stayed 4 nights in Aug 2019

10/10

Stayed 1 night in Jun 2019

10/10

前台的服务小姐态度真的很好，百问不烦。出了因为门口在施工，其他都很好。
Stayed 3 nights in May 2019

8/10

酒店很新很干净，设施设计都很不错，床头有插座，电动窗帘，房间感应灯。离苏州火车站只有一站地铁。出门离万达广场很紧，附近还有一个大的生活广场。到苏州落落脚非常适合，价格便宜。
Stayed 1 night in May 2019

8/10

위치가 아주 훌륭하고 근처에 먹을곳도 생각보다 많음. 지하철이 가까워서 여행객이건 출장객이건 괜찮을듯하고 조식도 좋았음
Stayed 1 night in May 2019

8/10

Très bien, par contre localisation eronnee sur le site comme sur maps.me. Une fois trouvé très bien
Stayed 1 night in Apr 2019

2/10

Stayed 2 nights in Apr 2019

8/10

整體感覺不錯，有現代感。但細節整潔度不足，牆角、枱面、電視搖控都有灰塵和跡，另很多房間都沒有廁所門，早餐時間是7-10。
Stayed 2 nights in Apr 2019

10/10

Stayed 6 nights in Apr 2019

4/10

言葉が全く通じない。国際的なホテルを目指すなら最低限英語を理解できないと、さっぱり意思疎通ができず苦労した。 エアコンの設定も全くわかりにくいアイコン岳を見て操作するので わかりやすい表示と丁寧な説明がほしい。
Stayed 3 nights in Apr 2019