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Hyatt Regency Changshu Kuncheng Lake

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Exterior - Hyatt Regency Changshu Kuncheng Lake (Suzhou)
Premium bedding, down comforters, minibar, in-room safe - Hyatt Regency Changshu Kuncheng Lake (Suzhou)
Lobby - Hyatt Regency Changshu Kuncheng Lake (Suzhou)
Front of property - Hyatt Regency Changshu Kuncheng Lake (Suzhou)
Indoor pool - Hyatt Regency Changshu Kuncheng Lake (Suzhou)
Luxury
4.5 star property
10

Exceptional

Luxury hotel near Aeon Mall Changshu New Area

Located close to Shajiabang Scenic Area and Fangta Park of Suzhou, Hyatt Regency Changshu Kuncheng Lake provides dry cleaning/laundry services, a 24-hour gym, and a steam room. Be sure to enjoy international cuisine at one of the 4 on-site restaurants. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, Multiple Beds, Lake View

Deluxe Room, Multiple Beds, Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Multiple Beds, Lake View

  • Lake view
  • 116 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

View from room

Room, 1 King Bed, Lake View

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, down comforters, minibar, in-room safe

Room, Multiple Beds

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Lake View

Executive Suite, 1 King Bed, Lake View | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Lake View

  • Lake view
  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View | View from room

Deluxe Suite, 1 King Bed, Lake View

  • Lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Lake View

Suite, 1 King Bed, Lake View | Living room | 65-inch LCD TV with cable channels

Suite, 1 King Bed, Lake View

  • Lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Lake View

Premium bedding, down comforters, minibar, in-room safe

Room, Multiple Beds, Lake View

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Room, Multiple Beds (Club Access)

Club Room, Multiple Beds (Club Access) | Premium bedding, down comforters, minibar, in-room safe

Club Room, Multiple Beds (Club Access)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed (Club Access)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Club Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View | Living room | 65-inch LCD TV with cable channels

Deluxe Suite, Multiple Beds, Lake View

  • Lake view
  • 116 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Club Room, Multiple Beds, Lake View (Club Access)

Premium bedding, down comforters, minibar, in-room safe

Club Room, Multiple Beds, Lake View (Club Access)

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Lake View (Club Access)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Lake View (Club Access)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Suzhou, Hyatt Regency Changshu Kuncheng Lake is in the business district and near a train station. Aeon Mall Changshu New Area and Wanda Plaza Changshu are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Shajiabang Scenic Area and Fangta Park of Suzhou. Jiangsu Yushan Mountain National Forest Park and Changshu Museum are two other places to visit that come recommended. Visit our Suzhou travel guide
Map
No.1, Southeast Avenue, Economic Development Zone, Suzhou, Jiangsu, 215500

What's nearby

  • Pingjiang Road
    Pingjiang Road
    32 min drive - 28.0 miles
  • Humble Administrator's Garden
    Humble Administrator's Garden
    33 min drive - 28.2 miles
  • Jinji Lake
    Jinji Lake
    34 min drive - 29.1 miles
  • Aeon Mall Changshu New Area
    13 min walk - 0.7 miles
  • Yangcheng Lake
    18 min drive - 12.1 miles

Getting around

  • Suzhou North Station
    25 min drive
  • Hongqiao International Airport (SHA)
    87 min drive

Restaurants

  • 阅湖轩美食
    8 min drive
  • Papa Johns (Walmart)
    9 min drive
  • 陳香貴
    3 min drive
  • Starbucks
    2 min drive
  • 翁同和纪念馆
    8 min drive

About this property

Hyatt Regency Changshu Kuncheng Lake

Luxury hotel near Aeon Mall Changshu New Area
Located close to Shajiabang Scenic Area and Fangta Park of Suzhou, Hyatt Regency Changshu Kuncheng Lake provides dry cleaning/laundry services, a 24-hour gym, and a steam room. Be sure to enjoy international cuisine at one of the 4 on-site restaurants. Guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), wedding services, and a TV in the lobby
  • A 24-hour front desk, a front-desk safe, and luggage storage
Room features
All 289 rooms offer comforts such as private indoor hot tubs and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Bathrooms with rainfall showers and bidets
  • 65-inch LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 per person
  • 4 restaurants

Restaurants on site

  • Market Café
  • The Lounge
  • Xiang Yue
  • Yinxiu 36

Things to do

  • 24-hour gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (40 inches high)

More

  • 1 building
  • 38 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hyatt Regency Changshu Kuncheng Lake have a pool?

Yes, this property has an indoor pool.

Is Hyatt Regency Changshu Kuncheng Lake pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Changshu Kuncheng Lake?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Regency Changshu Kuncheng Lake?

Check-out is at noon.

Where is Hyatt Regency Changshu Kuncheng Lake located?

Situated in the business district, this luxury hotel is 0.6 mi (0.9 km) from Aeon Mall Changshu New Area and within 6 mi (10 km) of Shajiabang Scenic Area and Fangta Park of Suzhou. Jiangsu Yushan Mountain National Forest Park and Changshu Museum are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Changshu Kuncheng Lake Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 10 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

10/10 Excellent

Bongkoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for almost a month and a half on a business trip. The staff is friendly, the hotel is clean, and there is a large shopping mall about 5 minutes away, so it's great for food and shopping. If I go near this city for a business trip again, I would like to visit this hotel again
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Will come back for sure.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周边环境好
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Hideyuki

Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Yeop

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

changeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024